Banff Ab Guest services agent Jobs – 41 Openings This Week

Front Desk Agent
The Malcolm Hotel —Canmore, AB
- From $20 an hour
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Guest Experience Supervisor, Banff Gondola
Pursuit Collection —Banff, AB
- $21 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Switchboard & Reservations Agent
EMBLEMS —Banff, AB
- $18 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Dental care
- Vision care
Quick apply
Reservations Agent
FAIRMONT —Banff, AB
- $20.18–$25.65 an hour
- Full-time
- Microsoft Excel
- Sales
- Hotel
- Dental care
- Vision care
Quick apply
Reservations Sales Agent
Banff Caribou Properties Ltd. —Banff, AB
- Weekends as needed
- Hospitality
- English
- Hotel
Quick apply
5d
Audit Clerk, Banff Gondola
Pursuit Collection —Banff, AB
- $18 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Front Desk Receptionist - 3 pm to 10pm
Lady Macdonald Country Inn —Canmore, AB
- $20–$21 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
6d
Front Office - Switchboard Manager
FAIRMONT —Banff, AB
- $74,000–$76,000 a year
- Full-time
- Microsoft Office
- Hotel
- Leadership
- Dental care
- Vision care
Quick apply
6d
Driver Guide Supervisor, Open Top Touring
Pursuit Collection —Banff, AB
- Full-time
- Hotel
- Driving
- Commercial driving

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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
$18 an hour
Quick apply
Resident Manager (Live-In) - Midtown
Sterling Karamar Property Management —Toronto, ON
Organize and administer the residential referral program. Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/…
$40,000–$47,000 a year
Quick apply
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guest services agent jobs near banff ab

Front Desk Agent

The Malcolm Hotel -
Canmore, AB

Quick apply

Job details

Full-time
From $20 an hour

Qualifications

Customer service
High school diploma or GED
Front desk
Computer skills
Guest services
Communication skills
Hotel experience

Full job description

Front Desk Agents make reservations for guests and accurately process payments for stays at the hotel. Upon guests’ arrival, Front Desk Agents warmly greet and welcome guests, complete the registration process, and answer any questions they may have about the hotel, their stay, and the area.

REQUIREMENTS

This position requires individuals to have excellent communication and customer service skills, a pleasant phone manner, and good computer and problem-solving skills. Knowledge of the surrounding area and attractions is a definite asset. The successful candidate must be willing and able to work a mix of day, evening, and weekend shifts depending upon the schedule. Previous Front Desk reservation experience and knowledge of OPERA would be considered an asset. The minimum education requirement for this position is a high school diploma.

DUTIES

The duties of this position include, but are not limited to:

Booking reservations using the property management system, OPERA, inputting all required information, and accepting payment for hotel stays.
Greeting guests to the hotel and responding to their questions about the hotel, the area, and local attractions.
Completing the registration and check-in procedures.
Responding to guests in-person and telephone requests, concerns, and complaints in an appropriate and timely manner.
Checking guests out following their stay.
Managing situations that may arise at the Front Desk, such as location changes, high levels of hotel activity, and emergency situations, all while following company procedures.

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Pay: From $20.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Paid time off
Vision care

Work Location: In person

Quick apply

Refine Your Search

guest services agent jobs in banff ab

Front Desk Agent

Guest Experience Supervisor, Banff Gondola

Switchboard & Reservations Agent

Reservations Agent

Reservations Sales Agent

Audit Clerk, Banff Gondola

Front Desk Receptionist - 3 pm to 10pm

Front Office - Switchboard Manager

Driver Guide Supervisor, Open Top Touring

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