alberta helpdesk technician Jobs – 37 Openings This Week

Service Advisor & Customer Experience Coordinator
Western Tractor Company Inc. —Lethbridge, AB
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Paid time off
10d
Field Service Technician (Calgary, AB)
Nestlé Professional —Calgary, AB
- On call
- Schematics
- Customer service
- Mechanical knowledge
- Dental care
- Tuition reimbursement
10d
Maintenance Technician
Edon Management —Wetaskiwin, AB
- Full-time
- Carpentry
- English
- High school diploma or GED
- Mileage reimbursement
- Tuition reimbursement
Customer Support Specialist
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Dental care
Lube Advisor, Southside Dodge
Southside Dodge —Red Deer, AB
- $3,000–$6,000 a month
- Full-time
- Customer service
- High school diploma or GED
- Computer skills
- Dental care
- Employee assistance program
Quick apply
Journeyman Automotive Technician (with Electrical Focus)
Lloydminster Toyota —Lloydminster, AB
- Full-time
- Communication skills
- Dental care
Quick apply
Receptionist/Appointment Coordinator
ProFix Automotive Services —Calgary, AB
- $18–$20 an hour
- Full-time
- Computer skills
- In-person
Quick apply
Gate Service Technician
GateWorks Inc. —Calgary, AB
- $22–$26 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Dental care
- Paid time off
Quick apply
8d

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Field Service Technician – Lead
NEXT Compression —Grande Prairie, AB
Do you hold a valid Class 5 driver’s license? Journeyman certification (Gas Compression, Heavy Duty, or Millwright). Audiogram testing (can be provided).
Quick apply
Regional Agriculture Equipment Technician
Rocky Mountain Equipment —Grimshaw, AB
Recondition and repair all equipment components and systems as assigned by local branch leadership at Customer location or designated shop locations.
Quick apply

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information technology (IT) support technician
Roca Networks Inc. —Markham, ON
Consult user guides, technical manuals and other documents to research and implement solutions. Set up equipment for employee use, performing or ensuring proper…
$35–$37 an hour
9d
Product Support Technician
Jonas Software —Markham, ON
Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting…
$55,000–$60,000 a year

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Service Advisor & Customer Experience Coordinator

Western Tractor Company Inc. -
Lethbridge, AB

Apply Now

Job details

10 days ago

Qualifications

Computer operation
Customer service
Microsoft Office
Administrative experience
Accounting
Communication skills
Mechanical knowledge

Full job description

Service Advisor & Customer Experience Coordinator

Be the first face customers see and the one that keeps everything running behind the scenes. If you enjoy helping people, staying organized, and being at the center of a busy, team-driven environment, this is your chance to build a career in a key support role. This role is the hub of the service department, combining front desk reception, service writing, and administrative support. You will create a smooth, professional customer experience while supporting service operations and assisting the sales and parts teams when needed.

Key Responsibilities

Front Desk and Customer Service

Greet customers in person and over the phone in a friendly, professional manner

Direct calls and inquiries to the appropriate departments

Answer questions and provide updates on service work

Maintain a clean, organized, and welcoming front desk and showroom

Builds and promotes a strong "Team and One Enterprise" approach to all employees

Service Writing and Coordination

Create work orders using the "Standard Work Order Process"

Open, update, and close work orders accurately and efficiently

Communicate with customers about service progress, completion, and invoicing

Review invoices, post outside vendor costs, and ensure work orders are ready for billing

Track equipment deliveries, pickups, and service logistics

Assist with scheduling work and supporting technician workflow

Payments, Billing and Sales Support

Process customer payments including cash, debit, and credit and balance transactions

Assist with accounts receivable follow-ups and outstanding invoices

Support the sales team with deposits, customer updates, and documentation

Help ensure all work orders are billed accurately and on time

Administrative and Team Support

Maintain service files, records, and customer profiles

Order and manage office and service department supplies

Assist with payroll preparation, vacation tracking, and reporting

Help coordinate training, meetings, and team events

Provide backup reception support and assist other departments as needed

Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set

All other duties as assigned by Service Manager

Requirements

Strong customer service and communication skills
Highly organized with the ability to multitask in a fast-paced environment

Ability to problem solve and effectively resolve conflicts

Comfortable using computers including Microsoft Office and service systems

Basic accounting or cash-handling experience is an asset

1-3 years of service writer or administrative experience preferred

Mechanical or agricultural familiarity is an asset

Work Environment

Office and front desk setting with frequent customer interaction

Lifting up to 25lbs is required

Fast-paced, especially during peak seasons

Combination of sitting, standing, and computer work

Ability to work individually and as part of a team

Occasional overtime or weekend work may be required

Benefits

Reasons to Join Western Tractor!

We keep our team current by investing twice as much in training as any other JD dealer in Southern Alberta both inside and outside of our dealership.
Sponsorship to practice your skills and earn on-the-job hours toward your Apprenticeship or Journeyperson designation
Comprehensive benefits package including an employer matched Registered Retirement Savings Plan.
We understand the importance of work-life balance and provide paid time off beginning at 3 weeks in your first year of employment.
A competitive compensation scale, incentive programs, and advancement opportunities.
We provide you with state-of-the-art agriculture equipment and technology to do your job.

Ready to Grow Your Career?

Join us in revolutionizing the future of agriculture - where your skills have a direct impact on the success of farmers and the sustainability of our industry. We can't wait to welcome you to our team!

Apply Now

Refine Your Search

helpdesk technician jobs in alberta

Service Advisor & Customer Experience Coordinator

Field Service Technician (Calgary, AB)

Maintenance Technician

Customer Support Specialist

Lube Advisor, Southside Dodge

Journeyman Automotive Technician (with Electrical Focus)

Receptionist/Appointment Coordinator

Gate Service Technician

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