saint john nb enterprise saint john Jobs – 24 Openings This Week

Renewal Manager
CGS Immersive —Saint John, NB
- Full-time
- CRM software
- DevOps
- Presentation skills
Quick apply
Solution Architect, Network
JDI IT —Saint John, NB
- Full-time
- Azure
- Computer Science
- DevOps
Commercial Senior P&C Underwriter – Atlantic Canada Region
SPG Canada —Saint John, NB
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Financial services
- Dental care
- Paid time off
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Pet Bather
PetSmart —Saint John, NB
Successful completion of PetSmart’s Splash training and safety certification program. Ensures a safe environment for our associates, pets, and pet parents.
Solution Architect, Network
JDI IT —Saint John, NB
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field. Our recruitment advisors and hiring teams will utilize…

I want to receive the latest job alerts for enterprise saint john in saint john nb

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

enterprise saint john jobs near saint john nb

Solution Architect jobs in Halifax, NS

Intern Architect jobs in Vancouver, Bc

Solution Architect jobs in Mississauga, On

Quadreal, Intern It Enterprise Solution jobs in Vancouver, Bc

Solution Architect Microsoft jobs in Vancouver, Bc

Solution Architect jobs in Markham, On

Solution Architect jobs in Vancouver, Bc

Solution Architect jobs in British Columbia

Underwriter jobs in Calgary, Ab

Junior Underwriter jobs in Calgary, Ab

Senior Underwriter jobs in Montréal, Qc

Underwriter jobs in Montréal, Qc

Senior Underwriter jobs in Remote

Senior Underwriter jobs in Edmonton, Ab

Senior Underwriter jobs in Kitchener, On

Renewal Manager

CGS Immersive
Saint John, NB

Quick apply

Job details

Permanent | Full-time

Qualifications

CRM software
DevOps
Application development
Presentation skills
Communication skills
Negotiation

Full job description

Innovation Starts With You.

Renewal Manager

Full time - Permanent Position
Saint John, NB / On-Site.

Job Role:

As a Renewal Manager, you will play a critical role in the customer journey, ensuring strong customer retention and seamless subscription renewals. Reporting to the Program Manager – Renewals Team, you will manage relationships with a portfolio of customers, focusing on renewing software agreements, minimizing churn, and identifying opportunities for growth. This role requires a proactive and results-driven individual who can balance strategic customer interactions with the execution of renewal processes.

Responsibilities:

Drive customer retention by managing subscription renewals with a focus on maximizing gross retention rates and minimizing churn.
Develop and maintain strong customer relationships, acting as a trusted advisor to align their business goals with renewal strategies.
Identify customer risks and coordinate mitigation strategies to ensure renewals are completed successfully.
Collaborate with internal teams, including Sales and Customer Success to create and execute renewal strategies that drive predictable and efficient outcomes.
Evaluate customer license usage, complete true-up requirements, and ensure renewal quotes accurately reflect customer needs.
Manage renewal processes with precision, including liaising with customers to secure purchase orders and complete necessary deal approvals.
Leverage customer analytics and metrics to inform renewal strategies and identify opportunities for upsell or cross-sell.
Strong documentation skills will be required.

Qualifications:

Proven experience in driving predictable renewals throughout the lifecycle and meeting or exceeding retention targets in a B2B SaaS or subscription-based environment.
Demonstrated success in managing customer relationships in roles such as Renewals Manager, Customer Success Manager, or equivalent.
Strong understanding of subscription go-to-market (GTM) approaches for customer success and renewals.
Effective communicator with strong interpersonal, negotiation, and presentation skills.
Self-motivated and results-oriented, with a focus on delivering exceptional customer outcomes.
Preferred Skills and Experience:
Experience working with technical products, particularly within DevOps, software development lifecycle, or application development environments.
Familiarity with Salesforce or other CRM tools for managing customer data and tracking renewal performance. Accurate Salesforce entries will be essential.
Ability to identify customer risks and growth opportunities, delivering strategic recommendations to internal stakeholders.
A proactive mindset, with the ability to balance strategic and operational responsibilities effectively.

About Us

For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning and outsourcing. CGS Immersive® is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries.

Learn more about CGS Inc® and CGS Immersive® in our websites:

https://cgsinc.com/en
https://cgsimmersive.com/

#GP

Quick apply

Refine Your Search

enterprise saint john jobs in saint john nb

Renewal Manager

Solution Architect, Network

Commercial Senior P&C Underwriter – Atlantic Canada Region

More jobs to discover

I want to receive the latest job alerts for enterprise saint john in saint john nb

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected