Remote It analyst Jobs – 120 Openings This Week

Service Desk Analyst, Night Shift.
ISG Search Inc —Remote
- Full-time
- Remote
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
9d
Workforce Management Applications Analyst
Confidential —Mississauga, ON
- $80,000–$100,000 a year
- Full-time
- In-person
- Business
- Wellness program
- Dental care
Quick apply
15h
Senior System Analyst - Application and Integration (Developer)
Mackenzie Health —Richmond Hill, ON
- $50.54–$59.44 an hour
- Temporary
- Remote
- Azure
- Computer Science
- Engineering
Business Systems Analyst (ON, AB, or BC)
Square One Insurance Services —Vancouver, BC
- $79,462–$96,000 a year
- Full-time
- Remote
- System design
- SQL
- AI
- Profit sharing
- Disability insurance
Quick apply
8d
Intermediate Security Analyst - Permanent
LRO Staffing —Toronto, ON
- From $75,000 a year
- Hybrid work
- Azure
- Windows
- AWS
Network Analyst - Automation Specialist
Raise —Calgary, AB
- $73.75–$99.78 an hour
- Contract
- Remote
- Computer Science
- Engineering
- Bachelor's
Quick apply
13h
Network Analyst - Automation Specialist
Procom —Remote
- Immediate opening
- Remote
- Scripting
- Computer networking
- Python
- Flexible schedule
Quick apply
12h
IT Business Analyst
Raise —Edmonton, AB
- Contract
- Remote
- DevOps
- Project management
- Agile
Quick apply
2d
IdM Analyst / Architect - Expert
Procom —Remote
- Contract
- Remote
- Azure
- Oracle
- Management
Quick apply
2d
Customer Success Analyst
Semaphore Solutions —Victoria, BC
- $69,500–$84,000 a year
- On call
- Remote
- Google Suite
- Communication skills
Quick apply
3d
Senior Zendesk Business Systems Analyst
Twilio —Remote
- $99,760–$124,700 a year
- Remote
- Google Suite
- Salesforce
- System design
- Paid time off
Systems Analyst - Technical Support
1Valet —Toronto, ON
- $70,000–$90,000 a year
- Full-time
- Remote
- Bilingual
- Computer Science
- Engineering
Quick apply
IT Technical Business Analyst - Intermediate
Recutify Inc. —Edmonton, AB
- Full-time
- Remote
- Project management
- Communication skills
Quick apply
Global Cybersecurity Policies and Standards Analyst, Deloitte Global Technology
Deloitte —Toronto, ON
- $69,000–$114,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Business Systems Analyst (Clinical Information Systems)
Tri-global Solutions Group Inc. —Remote
- Up to $120 an hour
- Overtime
- Remote
- Bilingual
- Computer Science
- English
Functional IT Analyst/BA
Sryas —Montréal, QC
- Full-time
- Bilingual
- Computer Science
- English
- Life insurance
Client Success Analyst
N3XT —Remote
- Full-time
- Remote
- Bachelor's
- Scripting
- APIs
Quick apply
Business Systems Analyst II
Affirm —Toronto, ON
- $78,000–$118,000 a year
- Remote
- Salesforce
- Project management
- Bachelor's
- Employee stock purchase plan
- Dental care
IT Business Analyst, Finance
BBA —Mont-Saint-Hilaire, QC
- Azure
- DevOps
- ERP systems
- Disability insurance
- Flexible schedule
Service Desk Analyst
BGIS —Markham, ON
- $45,968–$57,461 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office

I want to receive the latest job alerts for it analyst in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst, Night Shift.

ISG Search Inc -
Remote

Quick apply

Job details

Full-time | Contract
9 days ago

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Microsoft Exchange
Windows
Microsoft Office
Computer networking
Customer support
TCP/IP
Root cause analysis
Hospital experience
Active Directory
VPN

Full job description

Duration:

6 month contract with potential for extension.

The role:

This is a customer service focused position that requires an individual to work independently as well as part of a team to support the organizations defined service expectations. The primary accountability for this role is to answer, log and resolve requests placed to the IT Service Desk in an efficient, timely and courteous manner primarily via phone, voicemail and e-mail.

Responsibilities:

Answer calls for IT Service and Support primarily via phone, voicemail and e-mail;
Act as the first point of contact for all offered IT Services, such as application, hardware, PC and telecom related requests for IT service and support;
Analyze, diagnose and resolve calls in an efficient and effective manner leveraging available tools (Bomgar, KACE, knowledge base and other sources of documentation);
Transfer and escalate incidents and requests to the appropriate 2nd/3rd level support resources, following up with ticket owners to ensure effective resolution in a timely manner;
Record, categorize and log Incidents and Requests for service using the IT Service Management tool;
Provision, change and de-provision user accounts in accordance with corporate policies and procedures;
Actively seek opportunities for service improvement, recognizing the needs and expectations of our clients;
Provide knowledge transfer and mentoring of other team members when required;

Must Have:

Ability to work independently from 11pm - 7am in a remote capacity.
ITIL Foundations certification preferred
Microsoft certifications an asset
Experience in a health related field is an asset
2+ years' experience in providing customer support with a high level of professionalism preferred.
Direct hospital or healthcare experience an asset
Strong client computing experience e.g. desktops, laptops, printers, mobile devices (Blackberry/iPhone etc.), multifunction devices, desktop phones, voicemail;
Solid skills in supporting common end user applications including Windows 7, Windows 10, Microsoft Office, Internet Explorer, Outlook etc.;
Strong troubleshooting skills with focus on root cause analysis;
Experience with tools and technologies such as Dell KACE, Bomgar, BES, Active Directory, Microsoft Exchange;
Knowledge of networking technologies such as VPN, TCP/IP, and wireless;
Experience with IT Service Management tools such as FrontRange ITSM;
Strong verbal and written communications; must be able to communicate with individuals with all levels of technical and non-technical skills;
Advanced technical troubleshooting and multitasking skills

Quick apply

Refine Your Search

it analyst jobs in remote

Service Desk Analyst, Night Shift.

Workforce Management Applications Analyst

Senior System Analyst - Application and Integration (Developer)

Business Systems Analyst (ON, AB, or BC)

Intermediate Security Analyst - Permanent

Network Analyst - Automation Specialist

Network Analyst - Automation Specialist

IT Business Analyst

IdM Analyst / Architect - Expert

Customer Success Analyst

Senior Zendesk Business Systems Analyst

Systems Analyst - Technical Support

IT Technical Business Analyst - Intermediate

Global Cybersecurity Policies and Standards Analyst, Deloitte Global Technology

Senior Business Systems Analyst (Clinical Information Systems)

Functional IT Analyst/BA

Client Success Analyst

Business Systems Analyst II

IT Business Analyst, Finance

Service Desk Analyst

I want to receive the latest job alerts for it analyst in remote

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected