edmonton, ab help desk support Jobs – 39 Openings This Week

Junior Product Owner
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Analysis skills
- Bachelor's
- Agile
- Dental care
Manager, IT Client Experience
Miller Thomson —Edmonton, AB
- $108,915–$136,143 a year
- Full-time
- Hospitality
- Management
- Leadership
- Disability insurance
- Dental care
Business Analyst
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Microsoft Excel
- ERP systems
- Finance
- Dental care
Data Migration Specialist — 12- month contract
Catalis Holdco Inc —Edmonton, AB
- Contract
- ERP systems
- SQL
- AWS
- Dental care
1d
Data Migration Specialist
Catalis Holdco Inc —Edmonton, AB
- ERP systems
- SQL
- AWS
- Dental care
Junior Data Migration Specialist
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Computer Science
- Sales
- SQL
- Dental care
Solutions Support Manager
Attain Solutions —Edmonton, AB
- Microsoft Office
Site Manager
Long View Systems —Edmonton, AB
- $80,455–$100,570 a year
- On call
- Azure
- AWS
- Presentation skills
11d
Senior Business Analyst
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Up to 50% travel
- Bachelor's
- No university degree
- Dental care
Trenchless Engineer in Training- Water
Stantec —Edmonton, AB
- Temporary
- Engineering
- Master's degree
- Bachelor's
- Wellness program
- Employee stock purchase plan
13d
Senior Project Manager- Water Infrastructure
Stantec —Edmonton, AB
- Temporary
- PMP
- Engineering
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Project Manager
Stantec —Edmonton, AB
- Temporary
- PMP
- Engineering
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
11d

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Network Systems Administrator - Senior
Space Race Cannabis —West Edmonton, AB
Maintain and troubleshoot local office network (routers, switches, Wi-Fi). Manage local surveillance camera system, including storage and access.
$59,000–$69,000 a year
Quick apply
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
Associate’s degree or certification from an accredited program for technical and/or clinical education required. Structured paid training and support.
$19.50 an hour
Quick apply
5d

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IT Support Specialist
Olameter Corporation —Aurora, ON
The IT Support Specialist serves as the first point of contact for all IT-related support requests, providing timely and effective technical assistance to…
$40,000–$50,000 a year
Quick apply
8d
Bilingual Technical Support Specialist (French/English)
Power Staffing Solutions —North York, ON
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with…
From $68,000 a year
Quick apply
11d

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help desk support jobs near edmonton, ab

Junior Product Owner

Catalis Holdco Inc -
Edmonton, AB

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Job details

Qualifications

Jira
CMMS
Analysis skills
Bachelor's
Confluence
Scrum
Communications
Agile
Communication skills

Full job description

Description:

Who We Are

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

Join a dynamic team, focused on helping Municipal Governments “Connect and Simplify Municipal Information to help make data informed decisions.” We are a data and service company with the goal of being an Alberta based technology company recognized across Canada. We are a small team that has seen year-over-year growth and is well positioned to increase our breadth and depth within the niche rural and small urban market, and we are looking for top-talent team members who can help take us to the next level.

What we Offer

Catalis is a fast growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, full paid vacation, and comprehensive health & dental benefits. We focus a lot of energy on professional development, offering free access to unlimited Udemy courses for personal and professional advancement, as we want our employees to ride the wave and grow with our business. We strive to be an example of a successful high-growth technology company in Alberta, and our team members depend on each other to make it happen.

This opportunity is based at Catalis’ office in Old Strathcona (Edmonton, Alberta). Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active workplace enrichment committee, fitness challenges, an office dog, lounge areas, and more!

The Opportunity

The Product Owner role involves leading discovery, defining and prioritizing requirements, and maintaining a clear, actionable backlog. The position collaborates closely with customers and development teams to refine features and support Agile delivery. Ongoing improvement, user feedback, and release readiness are central to ensuring a high-quality product experience.

This is an onsite position working out of our Edmonton office Monday through Friday.

What you Will do

Product Owner for the Catalis Public Works (CMMS) product modules, including Work Orders, Infrastructure Management, Inventory Management, Request Management, and GIS Webmap.
Manage, with minimal supervision, the product evolution to align with the strategic roadmap and key market inputs from customers, support, client success and sales.
Lead feature discovery from problem definition through delivery and iteration.
Collaborate with stakeholders, customers, and development teams to define, prioritize, and refine product features.
Manage and maintain the product backlog, writing clear requirements, user stories, and acceptance
criteria.
Participate in Agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives.
Drive continuous product improvement by gathering feedback, managing enhancements, and resolving defects to improve user satisfaction.
Act as the bridge between business and technology, translating business needs into clear, actionable work for development teams.
Contribute to user acceptance testing, validation, and release readiness to ensure high-quality product delivery.
Monitor post-release feedback and feature adoption to inform ongoing improvements.

Requirements:

What you will need to succeed

Work experience or a Bachelor’s degree that built skills in analysis, communications and business.
Strong interest in technology and its potential to solve real-world municipal challenges.
Excellent written and verbal communication skills with strong attention to detail and clarity.
Ability to translate business needs into clear requirements, user stories, and acceptance criteria.
Ability to think in terms of user problems, workflows, and outcomes, not just features.
Strong analytical and problem-solving skills, with a willingness to learn and grow.
Proven ability to collaborate effectively with cross-functional teams and receive feedback.
Familiarity with or willingness to learn product tools such as Jira, Confluence, Productboard, and Figma.

Nice to Have

Exposure to Agile or Scrum development environments.
Experience working with municipal or local government software.

Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Apply Now

Refine Your Search

help desk support jobs in edmonton, ab

Junior Product Owner

Manager, IT Client Experience

Business Analyst

Data Migration Specialist — 12- month contract

Data Migration Specialist

Junior Data Migration Specialist

Solutions Support Manager

Site Manager

Senior Business Analyst

Trenchless Engineer in Training- Water

Senior Project Manager- Water Infrastructure

Project Manager

Customer Service Representative - Automotive

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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