Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately-owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.
Role Overview
The Galley Attendant reports into the Sous Chef and Guest Services Manager.
This position executes the full SilverLeaf culinary experience onboard in a single railcar supported by one or two Onboard Hosts.
This position is deemed Safety Sensitive. All onboard team members must adhere to and comply with onboard safety standards. This also includes reporting any violations or hazards to onboard management and providing support in the event of an emergency. This position requires periodic access to an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, team members, the public, property, or the environment.
Key Areas of Accountability
Guest Engagement and Food Preparation Duties:
- Engaging and interacting with guests to ensure their understanding of the menu.
- Responsible for communicating and taking all guest orders
- Understands and is accountable for the management of food allergies and dietary preferences.
- Solely responsible for heating, portioning, and preparing dishes in accordance with oven timelines and plating specifications, ensuring timely service.
- Provide fast and efficient sanitation of all dishes and equipment to support daily
- Keep workstation and storage areas clean and
- Maintain inventory of food, supplies, products, and equipment according to procedures.
Team collaboration:
- Work closely with onboard team members to provide seamless services and address any guest
- Help your team members as required and ensure clear communication regarding inventory, cleanliness, safety, and equipment maintenance.
- Assist with the composting and waste minimization initiatives in your work
- Perform other duties as assigned by your Sous Chef
Maintaining Health and Safety Standards:
- Adhere to food safety standards and proper food handling
- Follow standards for cleaning procedures, equipment maintenance, utensil sanitizing, proper refrigeration, heating requirements, hand washing, preventing cross-contamination, spoilage, temperature guidelines, and waste disposal.
- Maintain cleanliness and sanitization of all kitchen equipment and workstation
Qualifications
- High school diploma or GED is an asset
- Serving it right or Proserve is an asset
- BC Food Safe certification; required
- Valid First Aid certification is an asset
- Fluency in English language
- Valid ID to satisfy domestic travel requirements (passport, driving license)
- Minimum 1-2 years’ experience as a line cook, restaurant cook, or prep cook
- Experience working in a service delivery or customer-facing environment is preferred
- Demonstrate strong time management and organizational skills; strong attention to detail
- Ability to multitask; accuracy and speed in executing tasks
- Comfortable with public speaking
- Maintain a professional and polished appearance
- Committed to delivering culinary excellence
- Accountable work ethic; self-motivated
- Physical endurance and emotional resiliency with the ability to adapt and work long days
Work Environment
- Must be able to lift and carry up to 50 pounds
- Able to travel away from home base for up to 4 days at a time
- Must be legally authorized to work in Canada
- Outdoor work in a variety of weather conditions
- Ability to work in a fast paced, small kitchen galley environment on a moving train
Perks & Benefits
- Hourly compensation + gratuities
- Seasonal wage increases
- All meals while working onboard
- Up to $300 in Health Care Spending Account
- Friends and family rail tickets and packages discount
- Two annual complimentary rail pass (beginning your 2nd season)
- Work shoes reimbursement
- Opportunity to experience beautiful BC & Alberta
- Exclusive discount with various partners on Perkopolis
- Growth opportunities
- Fun and inclusive team environment
Hourly wage: $20.50/hour + gratuities
The company is an equal opportunity employer, driven by our values of Creating Meaningful Moments, Being One Team, and Achieving Extraordinary Outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodation during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.
Please ensure to opt-in for text messages when you apply in order to receive interview updates.
This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.
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