Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.
CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of nearly 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s preeminent small university.
CUE is committed to fostering a diverse, equitable, and inclusive environment for work, study, and living. We actively promote dignity for all, rejecting action and language that are harmful to mutual respect.
Reporting to the Assistant Registrar, Recruitment, the International Recruitment Coordinator communicates with prospective international students, addressing their inquiries, and collaborates with CUE’s departments and faculties to implement the International Recruitment Strategy. The International Recruitment Coordinator oversees relationships with international recruiting agents, including providing training, managing commissions, and negotiating contracts.
This position's primary responsibility is to support the international recruitment plan by traveling to and liaising with international students, mature students, and other stakeholders. This position will also support domestic recruitment (particularly the recruitment of international students already residing in Canada).
This position serves as an ambassador by providing information about CUE programs and services for the purpose of generating inquiries and applications via on- and off-campus and virtual events, presentations, meetings, and information sessions.
Duties & Responsibilities:
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Collaborate with the Office of Admissions, and Office of the Registrar to execute the International Recruitment Strategy and communication plan, aligning with CUE’s goals for growth and diversification of the international student body.
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Develop and maintain working relationships with agents, high schools, prospective students, parents, and other external audiences.
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Disseminate CUE information to target markets, internal and external contacts from all services and programs within the university.
- Organize and deliver engaging recruitment presentations and staff information booths to generate inquiries, leads, and student applications.
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Collect and analyze data from recruitment events to inform and improve future outreach strategies.
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Conduct timely and strategic follow-up on recruitment leads to help meet institutional enrolment goals.
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Liaise with departments, faculty, and staff within the institution regarding participation in student recruitment activities and obtaining program specific information to be used in program promotion.
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Attend post-secondary fairs, career fairs, and other events outside of regular hours and travel to various schools throughout CUE's target recruitment areas.
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Respond to inquiries made in person, by phone, email or mail in an appropriate and timely manner.
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Provide pre-admission advising through appointments, walk-ins, group presentations, campus tours, and recruitment events, covering academic programs, funding options, career paths, and student life.
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Assess prospective student needs and refer to appropriate internal or external resources and support services as required.
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Assist prospective students towards the admissions process, ensuring a smooth transition from inquiry to application.
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Ensure the integrity of information provided to students when advising with discretion and tact to avoid misunderstandings or difficult encounters.
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Maintain an in-depth knowledge of calendar admission criteria for all faculties and their various programs.
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Plan, coordinate and implement on-campus and virtual activities such as special events (Open House, Info Night), presentations and tours.
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Extensive travel planning requiring logistics in advance.
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Travel may be within the scheduled workday or consist of overnight stays in another town/city for several nights at a time. Out of town/off-campus events require booking hotels, arranging transportation, and developing a travel schedule.
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Liaise with recruitment teams from other post-secondary institutions to facilitate and coordinate travel itineraries.
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Assist in the creation of customized promotional material packages for events and recruitment activities. Recommend, create and/or aid in the production of internal and external resource materials: Viewbook, tri-fold cards, newsletter, and marketing materials.
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Develop, plan, write and deliver/implement CUE presentations (power point or other means), workshops, and resources.
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Collaborate with recruitment colleagues and external partners to provide feedback and contribute ideas for marketing and outreach materials.
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Seek, vet, and onboard new international recruitment agents, expanding CUE’s reach and agent network.
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Maintain structured communication channels, conduct regular check-ins, and provide frequent, organized training sessions to enhance agent knowledge and effectiveness.
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Increase engagement with existing agents through consistent and proactive support, strengthening these relationships and maximizing their recruitment potential.
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Oversee all agent contracts and ensure timely and accurate processing of commission claims.
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Manage the contractual obligations of all agents to ensure compliance with CUE’s policies and agreements, maintaining clear records for accountability and transparency.
Knowledge, Skills, and Abilities:
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Broad understanding of secondary institutions in Alberta, Canada, and world-wide.
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Ability to travel independently for extended periods of time.
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Effective organizational skills to manage various work assignments given frequent interruptions while maintaining attention to details.
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Strong written and verbal communication skills, record-keeping, and ability to maintain professionalism and courtesy in answering/delivering telephone messages.
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Strong interpersonal skills with the ability to work as part of a team, maintain confidentiality, and deal with conflict using tact and discretion.
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Excellent organizational and time management skills, with ability to modify duties when required.
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Ability to exercise good judgement within established guidelines and capable of working with frequent disturbances.
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Commitment to exceptional customer service and a student-focused philosophy.
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Self-motivated and able to work independently with minimal supervision, including managing travel schedules and leading projects.
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Intermediate proficiency in Microsoft Office Suite and experience with Google Workspace, with a demonstrated ability to quickly learn new software applications.
Qualifications:
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A university degree in a related discipline is required.
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A minimum of 3 years of experience in a postsecondary environment is preferred.
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At least 3 years of experience in international student recruitment is preferred.
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Designation as a Regulated International Student Immigration Advisor (RISIA) is considered an asset.
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Previous experience in international education is considered an asset.
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Valid class 5 Drivers’ License and clean driving abstract with the ability to work flexible hours and travel is required.
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Ability to successfully pass a security clearance is required.
Working Conditions:
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Office setting; desk and prolonged screen time.
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May require standing for long periods.
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Transportation of materials at events. Ability to lift 50lbs.
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Driving for extended periods of time.
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Ability to travel independently.
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Defensive driving with adherence to safety.
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Irregular hours including early morning, evening, and weekends.
Closing Date: Application review will commence on June 22, 2026, and will continue until the position is filled.
Concordia University of Edmonton encourages applications from members of racialized groups, visible minorities, First Nations, Métis, Inuit, and Indigenous persons, persons with disabilities, women, persons of any sexual orientation or gender identity and expression, and others who may support a diversity of perspectives at CUE. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. We thank all applicants for their interest; only those selected for an interview will be contacted.
