Intermediate network analyst Jobs

End User Support Analyst
Graymont —Brossard, QC
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- English
End User Support Analyst
Graymont —Brossard, QC
- Full-time
- Bilingual
- Computer Science
- English
Platform Support Analyst (L1)
TripArc —Toronto, ON
- $50,000 a year
- 12 hour shift
- Hybrid work
- Azure
- Computer Science
- Customer service
Quick apply
Network Analyst - Senior
Recutify Inc. —Edmonton, AB
- Weekends as needed
- Remote
- Customer service
- Windows
- Computer networking
Quick apply
Intermediate System Engineering Analyst, Coalition and Joint Interoperability
General Dynamics Mission Systems - Canada —Ottawa, ON
- $80,000–$90,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Dental care
- Tuition reimbursement
Quick apply
Systems Analyst
Precinmac —Milton, ON
- $40–$45 an hour
- Full-time
- Azure
- ERP systems
- Microsoft Office
Quick apply
Audit Analytics and AI Analyst - Data Science, 6 Month Contract (New or Recent Graduate Opportunity) Immediate Start Date
BMO Financial Group —Toronto, ON
- $54,600–$101,400 a year
- Immediate opening
- Microsoft Excel
- Analysis skills
- SharePoint
- Tuition reimbursement
- Life insurance
5d
Network Administrator
FORTIS BC —Surrey, BC
- $7,384 a month
- Full-time
- Azure
- Computer Science
- Customer service
HR Systems and Reporting Analyst - Human Resources
William Osler Health System —Brampton, ON
- $79,521.00–$99,391.50 a year
- 8 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Talent Attraction & Development Analyst/ Sr Analyst
Tenaris —Sault Ste. Marie, ON
- $69,000–$114,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Wellness program
- Dental care
Junior Document Control Analyst
Vista Projects Limited —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Office
- High school diploma or GED
- Flexible schedule
Quick apply
Sr. Network Analyst - GOAPRDJP00000667
Source Code —Edmonton, AB
- Weekends as needed
- Customer service
- Windows
- Computer networking
Quick apply
IT Infrastructure Analyst - Network/Firewall
Graham —Calgary, AB
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Network Analyst - Senior
Omega Solutions Imc —Edmonton, AB
- Contract
Quick apply
Intermediate Database Administrator (DBA)
WestJet —Calgary, AB
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
6d
Analyst I (EML Vancouver) - Eurofins Experchem Laboratories, Inc.
Eurofins Canada Food testing —Burnaby, BC
- Overtime
- Laboratory experience
- Organizational skills
- Computer skills
- Designated paid holidays
- Disability insurance
Quick apply
GIS Analyst
Forsite Consultants Ltd —Salmon Arm, BC
- $80,000–$90,000 a year
- Full-time
- Hybrid work
- Computer Science
- SQL
- Bachelor's
Quick apply
Financial Analyst (Intermediate), Retail Finance
Parkland Corporation —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Business System Analyst
BMO Financial Group —Toronto, ON
- $75,900–$141,900 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- Agile
- Tuition reimbursement
- Life insurance
6d
Java Analyst Developer, EBX Platform
Alithya —Quebec Province
- Full-time
- Hybrid work
- Bilingual
- Oracle
- DevOps
- Tuition reimbursement

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End User Support Analyst

Graymont -
Brossard, QC

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Job details

Permanent | Full-time

Qualifications

Bilingual
French
Computer Science
iOS
Post-secondary education
English
Windows
Distributed systems
ServiceNow
Adobe Acrobat
Active Directory
Intune
Information Technology

Full job description

End User Support Analyst

Full-Time, Permanent

Brossard, QC - Hybrid

Graymont is seeking an End User Support Analyst to join our global team of highly skilled technicians to provide prompt remote and on-site technical service on a company-wide level. As an intermediate support analyst with a proven record of success, you will support end users in a primarily Microsoft Windows based environment, contributing to the stability and efficiency of both centralized and distributed systems. You will collaborate with global team members to ensure technical issues are resolved quickly and efficiently, providing courteous assistance to users both locally and across the organization.

This is an excellent opportunity for someone who is self-motivated, independent and disciplined and who can apply these attributes within the established standards of the Information Systems department and the Graymont organization.

Responsibilities

Configure, deploy, and support desktops, laptops and peripherals including network printers.
Provide end‑user support for a variety of software, including Microsoft 365 applications, Adobe Acrobat, and other business applications.
Investigate, prioritize, diagnose, document and resolve routine software and hardware issues.
Utilize ticketing system (ServiceNow) log, track and resolve incidents and service requests according to defined service levels.
Meet required response, service, and resolution times with consistency.
Produce and maintain clear end‑user and internal IS Support documentation, including procedures, how‑to guides, and knowledge base articles.
Develop a working understanding of the organization’s IT architecture, hardware standards and software.
Manage and support mobile devices (iOS), including device enrollment, configuration, compliance, troubleshooting, and lifecycle activities using enterprise mobility management tools (e.g., Microsoft Intune)

Qualifications

Education: Post‑secondary degree or diploma in Information Technology, Computer Science, Information Systems, Network Administration, or Technical Support, or an equivalent combination of education and hands‑on experience in an end‑user support environment.
Professional Experience: Minimum five (5) years of experience in a multi-faceted end-user or desktop support role within an enterprise environment.
Technology Requirements: Strong knowledge of Microsoft Windows operating systems.
Solid experience with Microsoft 365 administration and user support (including Teams and Exchange Online).
Working knowledge of Active Directory user and device management.
Experience with endpoint protection and virus-control solutions.
Demonstrated ability to perform hardware and software diagnostics.
Experience using ticketing systems such as ServiceNow.
Additional Asset: Experience supporting mobile device management (MDM) solutions and corporate mobility environments.
Travel Component: Up to 25% travel
Language Requirement: Bilingualism required (French and English)

Who You Are

Customer Focus: You prioritize understanding and meeting customer needs, delivering solutions that exceed expectations and build lasting satisfaction.
Problem Solving: You enjoy diagnosing technical issues, analyzing root causes, and implementing practical solutions within established standards.
Collaborative / Teamwork: You thrive in a global, multi-disciplinary environment and work effectively with teammates to resolve issues and improve service delivery.

Who We Are

Founded in 1948, Graymont is a trusted global leader in essential calcium-based solutions. Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and communities in North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.

Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective.

Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement: Contributing to a decarbonized world by providing essential lime and limestone solutions.

To learn more about the employment experience at Graymont, click here.

If you're interested in exploring our current job opportunities, please visit us at www.graymont.com/en/careers.

Apply Now

Refine Your Search

End User Support Analyst

End User Support Analyst

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