Toronto, On Remote hotel customer service Jobs – 53 Openings This Week

Implementation Trainer
Jonas Software —Markham, ON
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Associate Java Developer
Priceline.com —Toronto, ON
- $85,000–$100,000 a year
- Full-time
- Hybrid work
- Computer Science
- Java
- SQL
- Disability insurance
- Dental care
IT-IT
Noranco —Woodbridge, ON
- Full-time
- Disability insurance
- Dental care
Quick apply
Front of House Manager
Paris Baguette hillcrest mall —Richmond Hill, ON
- $20–$26 an hour
- Full-time
- Remote
- Hospitality
- Bar
- Customer service
Quick apply
10d
Data Developer
Priceline.com —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Disability insurance
- Dental care
14d
Senior Machine Learning Developer
Priceline.com —Toronto, ON
- $155,000–$180,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's
- Disability insurance
- Dental care
Senior Event Manager (part time, contract)
Bankjoy —Toronto, ON
- Contract
- Remote
- Hotel
- Travel
- Organizational skills
- Dental care
- Paid time off
Data Developer, Data/AI/ML
Priceline.com —Toronto, ON
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Java
- Disability insurance
- Dental care
Java Developer
Priceline.com —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Hybrid work
- Computer Science
- Java
- SQL
- Disability insurance
- Dental care
Business Development Representative – Catering & Corporate Sales
One More Bite —Mississauga, ON
- $19–$21 an hour
- Evenings as needed
- Hybrid work
- Sales
- Microsoft Office
- Hotel
Quick apply
Data Developer, FinTech
Priceline.com —Toronto, ON
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
- Disability insurance
- Dental care
Development Manager (Java Full-Stack)
Priceline.com —Toronto, ON
- $130,000–$155,000 a year
- Full-time
- Hybrid work
- Computer Science
- Java
- Bachelor's
- Disability insurance
- Dental care
System Validation Engineer
Micromart —Toronto, ON
- Hybrid work
- Hotel
- APIs
- Linux
- Dental care
- Vision care
Senior Measurement & Verification Analyst
Parity —Toronto, ON
- Full-time
- Hybrid work
- Engineering
- Hotel
- SQL
Quick apply
Product Manager - FinTech Platform (ERP & AI Transformation)
Priceline.com —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Bachelor's
- Disability insurance
- Dental care
Technical Sales Manager -Midwest/Canada
Parse Biosciences —Toronto, ON
- $205,000–$225,000 a year
- Remote
- Doctoral degree
- Up to 50% travel
- Sales
Quick apply
5h
Associate Oracle Apps DBA
Priceline.com —Toronto, ON
- $85,000–$100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Computer Science
- Disability insurance
- Dental care
Product Manager, AI/ML Platform
Priceline.com —Toronto, ON
- Full-time
- Hybrid work
- Master's degree
- Product management
- In-person
- Disability insurance
- Dental care
Senior Portfolio Release Manager
Priceline.com —Toronto, ON
- Full-time
- Hybrid work
- DevOps
- Agile
- In-person
- Disability insurance
- Dental care
Senior Product Lead – FinTech Platform (ERP, Data & AI Transformation)
Priceline.com —Toronto, ON
- $130,000–$150,000 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Master's degree
- Disability insurance
- Dental care

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remote hotel customer service jobs near toronto, on

Implementation Trainer

Jonas Software -
Markham, ON

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Hospitality
Microsoft Excel
Microsoft Outlook
Public speaking
Microsoft Office
Content creation
Presentation skills
Bachelor's
Usability
Customer support
LMS
SaaS
Associate's degree
Communication skills
Instructional design

Full job description

Job Description:

What You’ll Do

Reporting to the Professional Services Manager, you will:

Own and deliver live virtual and on-site software training for SpaSoft customers across multiple time zones
Lead application consultation and system configuration, guiding customers through best practices aligned with their operational needs
Provide hands-on go-live support, ensuring a smooth transition and confident system adoption (including extended hours when required)
Review customer documentation and perform pre-implementation setup and data validation
Design, document, and educate customers on custom workflows, operational procedures, and system optimization
Create and maintain enablement content including LMS courses, knowledge base articles, help documentation, and internal playbooks
Continuously evaluate and improve training materials based on customer feedback and product evolution
Stay current on new features, modules, integrations, and platform updates in a SaaS environment
Collaborate cross-functionally with Support, Product, and Professional Services teams to improve the customer journey
Participate in product testing, feedback loops, and documentation to influence product quality and usability
Step in to support customers by logging and resolving support cases when needed
Manage multiple projects simultaneously, owning timelines, priorities, and stakeholder communication
Assist Senior Trainers or Project Managers on larger or more complex implementations when applicable
Deliver internal training sessions to upskill teams and promote product knowledge
Actively participate in the EDGE customer-first process, ensuring exceptional customer satisfaction
Attend in-person meetings or on-site engagements as required
Take on additional responsibilities as the business grows — we value initiative

What We’re Looking For

Associate’s or Bachelor’s degree preferred
2+ years of experience in software training, enablement, implementation, or customer education
Proven ability to self-manage projects, prioritize effectively, and deliver results with minimal supervision
Strong problem-solving mindset with comfort navigating ambiguity and evolving requirements
Ability to learn quickly, adapt fast, and thrive in a high-growth SaaS environment
Experience working directly with customers in hospitality, hotel, spa, or wellness operations is a strong plus
Background in customer support, technical consulting, or onboarding is an asset
Confident presenter with experience in public speaking, facilitation, or instructional design
Experience creating digital learning content, including videos, webinars, and online courses
Strong written and verbal communication skills — clear, concise, and customer-focused
Comfortable using modern workplace tools (Microsoft Office, Outlook, Teams, Excel, PowerPoint)
Willingness and ability to travel internationally (valid passport required)
While remote, there are possibilities to be asked to be at the office for meetings and other gatherings

Business Unit:

SpaSoft Canada

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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Refine Your Search

remote hotel customer service jobs in toronto, on

Implementation Trainer

Associate Java Developer

IT-IT

Front of House Manager

Data Developer

Senior Machine Learning Developer

Senior Event Manager (part time, contract)

Data Developer, Data/AI/ML

Java Developer

Business Development Representative – Catering & Corporate Sales

Data Developer, FinTech

Development Manager (Java Full-Stack)

System Validation Engineer

Senior Measurement & Verification Analyst

Product Manager - FinTech Platform (ERP & AI Transformation)

Technical Sales Manager -Midwest/Canada

Associate Oracle Apps DBA

Product Manager, AI/ML Platform

Senior Portfolio Release Manager

Senior Product Lead – FinTech Platform (ERP, Data & AI Transformation)

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