Toronto, On Associate program manager patient support Jobs – 105 Openings This Week

Clinical Manager
Specialty Health Network Inc. —Mississauga, ON
- $100,000–$132,000 a year
- Full-time
- Bilingual
- Nursing
- Customer service
Technical Writer
Specialty Health Network Inc. —Mississauga, ON
- $52,000–$71,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer science
6d
Program Manager
Bayshore HealthCare —Mississauga, ON
- $68,775–$91,700 a year
- Full-time
- Remote
- Bilingual
- Customer service
- Public speaking
Health Services Coordinator
Specialty Health Network Inc. —Mississauga, ON
- $44,000–$60,500 a year
- Full-time
- Bilingual
- Microsoft Word
- CRM software
10d
Senior Manager, Innovative Specialty Programs
Specialty Health Network Inc. —Mississauga, ON
- $120,000–$154,000 a year
- Full-time
- Analysis skills
- Project management
- Presentation skills
9d
Specialist, Patient Care
Specialty Health Network Inc. —Mississauga, ON
- $52,000–$71,500 a year
- Overtime
- Bilingual
- Customer service
- English
2d
Bilingual Client Success Associate (Channel Partnerships) (French/English)
Maple —Toronto, ON
- $68,000–$79,000 a year
- Full-time
- Remote
- Bilingual
- English
- Travel
- Dental care
- Life insurance
Quick apply
Patient Admin Associate - Cipriano Centre - Regular Full-Time 2026-17456
Sunnybrook Health Sciences Centre —Toronto, ON
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
Associate Account Manager (Greater Toronto Area GTA, Ontario, Canada)
Smith & Nephew —Greater Toronto Area, ON
- $75,000–$85,000 a year
- 8 hour shift
- Sales
- Marketing
- Presentation skills
- Designated paid holidays
- Dental care
Community Engagement Associate
Oak Valley Health —Markham, ON
- $29.29–$31.73 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Reimbursement Specialist
Bayshore HealthCare —Mississauga, ON
- $52,000–$65,000 a year
- Contract
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
9d
Human Resources Associate
Canadian Addiction Treatment Centers —Markham, ON
- $60,000–$75,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply
Marketing Manager, Onboarding & Brand Integration
Corus Orthodontists —Toronto, ON
- $100,000–$105,000 a year
- Full-time
- Remote
- Presentation skills
- Communication skills
- Marketing
- Dental care
- Vision care
Quick apply
1d
Patient Care Manager - Cardiac Cath Lab and Schulich Resource Team - Regular Full-Time - 2026-17518
Sunnybrook Health Sciences Centre —Toronto, ON
- Full-time
- Laboratory experience
- Master's degree
- Human resources
Quick apply
3d
Patient Care Specialist
Specialty Health Network Inc. —Mississauga, ON
- $52,000–$71,500 a year
- Overtime
- Bilingual
- Customer service
- English
2d
Senior Specialist, Quality Assurance
Shoppers Drug Mart / Pharmaprix —Toronto, ON
- $68,000–$93,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Merchandiser
Shoppers Drug Mart / Pharmaprix —Toronto, ON
- $17.60–$20.85 an hour
- Part-time
- Heavy lifting
- Cashiering
- Computer skills
Senior Manager, Operations Performance Ecosystem
TD Bank —Mississauga, ON
- $115,600–$163,200 a year
- Full-time
- Bachelor's
- Machine learning
- AI
- Paid time off
10d
Manager, Advanced Analytics
Specialty Health Network Inc. —Mississauga, ON
- $80,000–$110,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
2d
Associate, Real Estate Investments
Hazelview Investments Inc. —Toronto, ON
- $75,000–$100,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's
- Dental care
- Paid time off
Quick apply

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Clinical Manager

Specialty Health Network Inc. -
Mississauga, ON

Apply Now

Job details

Full-time
$100,000–$132,000 a year

Qualifications

Bilingual
French
Nursing
Incident management
Customer service
English
Business development
Account management
Leadership
Communication skills
Driving Licence

Full job description

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks!
Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization - endless!

Basic Function

The Clinical Manager is responsible for the management of all clinical functions within their territory to ensure consistent, efficient delivery of services throughout the healthcare continuum. To be successful in this role the successful candidate must build collaborative relationships at all levels within the organization. The result creates compliance with the clinical service model, ensures positive outcomes for patients and KPI achievement.

Nature and Scope

Provide leadership to a team of staff providing coordination of care, case management and clinic/field -based nursing care. As the key clinical liaison for programs and services, the Clinical Manager will foster strong partnerships with internal and external clients, provide business insights and develop and implement strategic goals to grow the business. In this role you will be accountable to ensure clinical standards are adhered to, processes and policies are followed, key client performance indicators are achieved, and that patient care is at the forefront of all interactions.

What you will do:

Develop programs and protocols enhancing clinical effectiveness of nursing and clinical staff; provides leadership and direction to ensure clinical objectives are accomplished.

Responsible for the continuous, effective operations of all clinical staff directly reporting to position.

Collaborates with the Director of Clinical services and Senior Manager, Clinical to improve quality of care, strengthen the financial performance of the group; and to improve patient, physician and employee satisfaction.

Continually monitor, evaluate and refine services to maximize cost effectiveness of service delivery model to ensure best practice patient care and program delivery

Strong collaborator with a proven ability to work cross functionally across SHN teams, within the clinical team and as a key member of the management team

Monitor Key performance indicators related, but not limited, to: caseloads and special assignments

Represent Clinical as a subject matter expert in business development opportunities

Ensure effective use of resources, anticipate and lead change initiatives to strengthen team and processes

Participate in various projects, committees or task forces to improve SHN services and programs.

Identifies, develops and implements processes, metrics and ROPs to support and evaluate the delivery of patient services within the clinical areas.

Assist with the planning, implementation, and coordination of training for new programs, as well as maximize the effectiveness of each team member through further training opportunities as required

Ensures alignment of staff depending on program needs of SHN

Strong leadership skills and responsible for motivating, mentoring and coaching clinical team members

Participates in departmental and organizational meetings

Drives organizational core values, culture, engagement and team collaboration

Participates in manufacture quarterly business reviews and operational meetings, providing strategic insights on each program

Monitors computer system operations and communications to ensure ongoing access to end users

Prepares detailed time and usage reports for use by management in assessing client service requirements

Participate and support clinical quality priorities such as audits, quality monitoring, non-conformance and incident management

Maintain knowledge of all company policies and procedures with high emphasis placed on ethical conduct and strict confidentiality of client information

Assist with reconciliation, processing and payment of invoices from subcontracted clinical vendors

Report all Adverse Event (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures

What you bring:

BScN preferred, however, a combination of experience and education will be considered

Minimum 7 years nursing management experience

5 or more years of people management experience

Demonstrated leadership experience

Knowledge of Canadian and provincial health systems; knowledge of Specialty Pharmacy services

Bilingual an asset

Previous Patient Support Program experience an asset

Current unrestricted professional RN nursing license in the province of work

Possession of excellent skills in assessment, communication, critical thinking and decision making

Excellent customer service skills

Ability to demonstrate understanding of SDM Specialty Health Network policies, legal considerations and professional ethics

Excellent written and spoken communication skills in English (bilingual French/English is an asset)

Proven customer relationship and/or account management skills with direct client interaction

Strong organizational, ability to multitask and adapt to a changing, fast paced environment with multiple priorities

Demonstrated commitment to the principle of quality client-centered service delivery and implementation of CQI processes

Self-transportation - requires a valid driver’s license and insured automobile is a requirement

Travel may be required

Willing to accommodate a sliding work schedule to support a national clinical team

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :

$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #ON

Apply Now

Refine Your Search

associate program manager patient support jobs in toronto, on

Clinical Manager

Technical Writer

Program Manager

Health Services Coordinator

Senior Manager, Innovative Specialty Programs

Specialist, Patient Care

Bilingual Client Success Associate (Channel Partnerships) (French/English)

Patient Admin Associate - Cipriano Centre - Regular Full-Time 2026-17456

Associate Account Manager (Greater Toronto Area GTA, Ontario, Canada)

Community Engagement Associate

Reimbursement Specialist

Human Resources Associate

Marketing Manager, Onboarding & Brand Integration

Patient Care Manager - Cardiac Cath Lab and Schulich Resource Team - Regular Full-Time - 2026-17518

Patient Care Specialist

Senior Specialist, Quality Assurance

Merchandiser

Senior Manager, Operations Performance Ecosystem

Manager, Advanced Analytics

Associate, Real Estate Investments

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