Executive director of card solutions Jobs

Director, Customer Success, Enterprise Account Management
Dialogue —Toronto, ON
- Full-time
- Hybrid work
- Bilingual
- English
- Human resources
- Dental care
- Employee assistance program
Administrative Assistant / Facilities Coordinator
CGI —Stratford, PE
- $40,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Sales Manager
Liferaft —Ontario
- Full-time
- Remote
- Sales
- Travel
- Communication skills
- Dental care
- Paid time off
Quick apply
Account Executive
Liferaft —Ontario
- Full-time
- Remote
- Google Suite
- Sales
- Salesforce
- Dental care
- Paid time off
Quick apply
Office Manager
BQE Water Inc. —Vancouver, BC
- $60,000–$75,000 a year
- Spanish
- Microsoft Outlook
- Microsoft Office
- Paid time off
Quick apply
6d
Alliances Director, Technology Partnerships
CaptivateIQ —Remote
- $200,000–$250,000 a year
- Full-time
- Remote
- Salesforce
- Business development
- Travel
- Dental care
- Paid time off
Quick apply
Project Manager, Construction
Earls Head Office —Vancouver, BC
- $110,000–$120,000 a year
- Full-time
- AutoCAD
- Bar
- PMP
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Account Executive, Central
Dialogue —Toronto, ON
- Full-time
- Hybrid work
- Sales
- Salesforce
- Human resources
- Dental care
- Employee assistance program
Fundraising Assistant (8-Month Contract)
Arthritis Society Canada —Vancouver, BC
- $43,000–$45,000 a year
- Contract
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
- Disability insurance
- Dental care
Commercial Technical Assistant
BMS Canada Risk Services Ltd. —Ottawa, ON
- $55,000–$70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
Sr. Manager, Strategic Sourcing (Fixed Term)
Fairstone —Toronto, ON
- $95,000–$115,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Master's degree
- Dental care
Office Manager - (14 Month Contract)
Red Bull —Montréal, QC
- Contract
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Treasury Analyst
Fairstone —Toronto, ON
- $55,000–$70,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
14d
Managing Director, Financial Services, Private Capital
Ontario Teachers' Pension Plan —Toronto, ON
- Full-time
- Finance
- Master's degree
- Analysis skills
Director, Private Capital, Financial Services
Ontario Teachers' Pension Plan —Toronto, ON
- Full-time
- Medicine
- Finance
- Master's degree
Market Unit Leader - Director
Capgemini —Toronto, ON
- Management
- Sales
- Master's degree
- Disability insurance
- Dental care
Director, Product Marketing
Absorb —Calgary, AB
- Full-time
- Remote
- Master's degree
- Bachelor's
- No university degree
- Dental care
- Paid time off
Sales Executive , Ground Logistics
Omnitrans inc. —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Microsoft Office
- Dental care
Quick apply
13d
Executive and Personal Assistant to the CEO
Falkbuilt Ltd. —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Senior Solution Architect - Data
Manitoba Liquor and Lotteries —Winnipeg, MB
- $112,798.40–$152,443.20 a year
- Full-time
- Hybrid work
- Azure
- ERP systems
- AWS
- Dental care
- Tuition reimbursement

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Director, Customer Success, Enterprise Account Management

Dialogue -
Toronto, ON

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Job details

Full-time

Qualifications

Bilingual
French
English
Human resources
Computer networking
Account management
Communication skills
Negotiation

Full job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

️ Recruitment Fraud Notice

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to [email protected] and verify the role on our official careers page.

Your role as Director, Customer Success, Enterprise Account Management

Reporting to Melissa Trottier, Vice President, Customer Success, the Director, Customer Success, Enterprise Account Management has a mission to serve as a client advocate and trusted advisor for a highly strategic segment of Dialogue’s clientele, driving sustainable growth and ensuring long-term success.

This position requires an experienced leader, capable of managing strategic relationships, but above all, inspiring, mobilizing, and developing their team. The Director will play a key role in talent development, creating a collaborative environment, and achieving ambitious collective goals. They will be responsible for designing and implementing effective retention and engagement strategies, while ensuring our solutions optimally meet the complex and evolving needs of our clients. This leader brings a coaching and empowering management style that develops talent, fosters autonomy, and holds the team accountable to high standards.

The Director will be accountable for achieving a defined growth objective, ensuring the team generates sustainable and measurable value for both our clients and Dialogue. In close collaboration with the sales, partnerships, and marketing teams, this individual will act as the spokesperson for our most strategic clients, while strengthening team cohesion and performance to drive sustained growth.

What you'll be doing

Leading and growing a team of senior account managers, elevating their strategic advisor posture
Building and nurturing strategic relationships with key stakeholders, including C-suite and executive leaders
Supporting the team in designing value-based account strategies that drive retention, long-term expansion, and client advocacy, while identifying gaps and elevating the overall quality of execution
Representing Dialogue at industry events, conferences, and corporate functions to build lasting influence and credibility with HR market leaders, and bringing those insights back internally to inform our strategy
Influencing the strategic direction of our tech, clinical, and operational teams based on market signals, in order to evolve Dialogue's offering and stay anchored to real client needs
Acting as a central leader in aligning cross-functional teams to our clients’ complex needs, simplifying communication, and removing roadblocks

We'd love to hear from you if you have

5+ years of experience managing complex solutions with cross-functional teams
Proven experience negotiating and managing relationships with C-suite and senior executives, adopting a trusted advisor mindset
Excellent written and spoken communication skills in both French and English
Demonstrated ability to think strategically and critically, assessing opportunities and risks to develop relevant strategies
A track record of performance and success, showing a history of exceeding objectives
A strong bias for action and comfort with ambiguity
Mastery of a consultative account management approach: understanding the client’s business challenges before proposing a solution, and co-building value over time
Prior experience collaborating with a partner or broker network supporting shared clients, and understanding of tripartite relationships
Comfort with digital tools and a strong interest in technology and automation
Direct experience with human resources, employee benefits, the insurance industry, or corporate wellness programs is considered a strong asset

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply Now

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Director, Customer Success, Enterprise Account Management

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