- Group Travel Planning & Sales Coordinator
- Bilingual (English/French)
- 15-months contract
- Remote work model available if located outside of Toronto/GTA or Montreal
VALUES:
WE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other.
WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity.
WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment.
DESCRIPTION
The incumbent will be responsible for building group travel itineraries for tour operators globally per assigned markets and accounts. The Group Planning & Sales Coordinator will be communicating with tour operator clients during the travel planning stage, calculating pricing, and creating proposals. This is for an existing vacancy within our Group Planning and Sales department.
RESPONSIBILITIES
- Contact Tour Operator clients to confirm the reception of the group travel request and the quality of their needs.
- Develop travel itineraries by researching and verifying tourist products to include within the program.
- Create quotations via our in-house system and ensure the accuracy of all data.
- Prepare and send sales proposals to clients (design itineraries, write texts, calculate estimates)
- Communicate with our clients, by phone and email, to follow up on files and sales proposals and document the results.
- Contact suppliers as needed (availability request, rates, reservation policies).
- Adjust programs and quotations as needed in order to close sales.
- Work closely with the Buying Team to meet each clients’ needs.
- Ensure compliance with each supplier’s terms and conditions in order to create the group booking agreement.
- Complete and assemble files in view of their operation.
- Work closely with the Operation team to facilitate the transition of the file with regards to the client needs.
POSITION REQUIREMENTS
- Relevant education in tourism and 2-3 years of experience in the tourism industry, more particularly in a receptive.
- Excellent knowledge of major tourist destinations across Canada and the USA.
- Mastery of the French & English language is required (both oral and written).
- Excellent computer skills (Windows environment, Word, Excel).
- Effective oral & written communication in French, Spanish, Italian, or Portuguese is an asset
- Strong mathematical skills.
- Great sense of organization, autonomy, ability to work under pressure and meet tight deadlines.
- Ability to work in a team environment, meticulousness and attention to detail.
Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups: women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.
AI Disclosure: We use AI-powered tools on job posting platforms to assist in the initial screening and ranking of applications based on job-related criteria. Final hiring decisions are made by human recruiters.
Only successful candidates will be contacted.
Job Types: Full-time, Fixed term contract
Contract length: 15 months
Pay: $44,000.00-$47,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Work from home
Application question(s):
- How would you rate your French skills? (Beginner, Intermediate, Advanced, Native)
- What are your salary expectations?
- Please rate your knowledge of Microsoft Word and Excel (Beginner, Intermediate, Advanced).
- Please rate your knowledge of Canadian geography (Beginner, Intermediate, Advanced).
- Where are you currently located? This position includes working from our office 1 day a week (if located in Toronto/GTA or Montreal).
Experience:
- Travel Itineraries : 2 years (preferred)
- Tourism/Hospitality: 2 years (required)
- Sales: 2 years (preferred)
Language:
Work Location: Remote
