vancouver bc senior communications Jobs – 46 Openings This Week

Unified Communication Voice Specialist III
Procom —Vancouver, BC
- $72–$96 an hour
- Immediate opening
- Azure
- AI
Quick apply
6d
Senior Project Manager, Marketing
Kabam —Vancouver, BC
- $103,000–$128,000 a year
- Full-time
- Project management
- Travel
- In-person
- Commuter benefits
- Dental care
Quick apply
1h

More jobs to discover

Find similar jobs that you might be interested in.

Senior Project Manager
ARJ Architectural —Vancouver, BC
Review drawings and specifications to understand full scope, risks, and requirements across architectural, structural, mechanical, and electrical documents.
From $80,000 a year
Quick apply
Senior Project Manager/Estimator - Commercial Renovation
Prostar Contracting —Burnaby, BC
A valid BC driver's license and good driving record required - in order to travel to client locations throughout Greater Vancouver and the Fraser Valley.
$120,000–$200,000 a year
Quick apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Analyst, Digital Web, Services B2B Marketing
Mastercard —Toronto, ON
Conduct regular audits for broken links, outdated content, and performance bottlenecks while partnering with development and technical teams to troubleshoot…
$83,000–$132,000 a year

I want to receive the latest job alerts for senior communications in vancouver bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior communications jobs near vancouver bc

Communication Specialist jobs in Vancouver, BC

Senior Project Manager jobs in Vancouver, BC

Rehabilitation Specialist, Manulife jobs in Ontario

Operations Specialist jobs in Toronto, On

Communication Specialist jobs in Niagara, On

Communications Specialist jobs in Toronto, On

Communication Specialist jobs in Burnaby, Bc

Communication Specialist jobs in Surrey, Bc

Clinical Sales Specialist jobs in Toronto, On

Communication Specialist jobs in St. Catharines, On

Senior Project Manager jobs in University Of British Columbia (vancouver Campus), Bc

Senior Project Manager jobs in Brampton, On

Project Manager Remote jobs in Toronto, On

Entry Level Project Coordinator jobs in Ottawa, On

Spa Manager jobs in British Columbia

Senior Communications Advisor jobs in Toronto, On

Senior Project Manager jobs in Queensway Terrace North, On

Senior Project Manager jobs in Kingston, On

Unified Communication Voice Specialist III

Procom -
Vancouver, BC

Quick apply

Job details

Contract
$72–$96 an hour
6 days ago

Qualifications

Azure
AI

Full job description

Unified Communication Voice Specialist III

On behalf of our client, Procom is actively seeking a Unified Communication Voice Specialist III to manage enterprise level CcaaS contact center cloud solutions, with expertise in deploying AI-based call handlers and voice systems.

Responsibilities

Five9 Cloud CcaaS: Managing and supporting cloud-based contact center solutions provided by Five9.
Five9 System Integration: Overseeing the integration of Five9 systems with existing infrastructure and applications.
Onsite Monitoring and Support: Providing real-time monitoring and hands-on support for voice systems to ensure optimal performance and rapid issue resolution.
Voice and DID Management: Administering voice resources, including Direct Inward Dialing (DID) numbers, to maintain seamless communication capabilities.
IVR / Attendant / Call Flow Design and Optimization: Handling the design, addition, change, removal, and optimization of Interactive Voice Response (IVR) systems, automated attendants, and call flows.
Security Management: Applying knowledge of security management as it pertains to voice systems, including firewalls, application and data security, policy enforcement, and risk remediation.
Architecture and Integration: Designing, reviewing, and implementing complex voice systems and integrating voice-related infrastructure components.
Voice Solution Design and Lifecycle Management
Participation in the design and evaluation of Voice solutions is a key responsibility. This includes actively managing the full lifecycle of Voice solutions and related infrastructure to ensure they remain current, secure, and effective.
Technical Guidance and Project Support
The role provides advice, technical information, and guidance to project teams, investigating alternative options for proposed Voice communication solutions and supporting the implementation of infrastructure projects.
Incident Management and Problem Resolution
Monitoring the Incident Management System is essential, including reporting, investigating, and coordinating efforts to resolve problems. All incidents are recorded in the designated tracking tool, with documentation provided to assist in the diagnosis and resolution tracking process.

Mandatory Requirements:

Proven senior Voice Engineer with the expertise in managing and implementing complex voice solutions, including extensive experience with Contact Center as a Service (CcaaS), AI-driven call routing, and AI contact center technologies.
Demonstrated ability to oversee the deployment and integration of Microsoft TEAMS Voice and Azure Communication Services (ACS) to support modern communication environments.
Extensive hands-on experience with Five9 (or similar) Cloud CcaaS, including system integration, voice and DID management, and onsite monitoring and support.
Strong understanding and practical skills in IVR/Attendant/Call Flow design, optimization, and management, including additions, changes, and removals.
Ability to architect, review, and implement complex voice infrastructure integrations, ensuring seamless operation with related systems.
Experience in the design and evaluation of Voice solutions and technologies, actively managing the lifecycle of voice infrastructure.
Proven track record in providing technical guidance, advice, and information to project teams, including investigating and recommending alternative voice communication solutions.

Unified Communication Voice Specialist III Location

Richmond, BC - 3 days in office

Unified Communication Voice Specialist III Start Date

Immediately

Unified Communication Voice Specialist III Duration

12 months

Quick apply

Refine Your Search

senior communications jobs in vancouver bc

Unified Communication Voice Specialist III

Senior Project Manager, Marketing

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for senior communications in vancouver bc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected