Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are looking for a Program Delivery Lead with proven track records in providing outstanding customer service and in motivating others to achieve objectives. Proven ability to create, lead and implement ERP solutions using innovative solutions to achieve targeted results.
The candidate is required to have excellent communication and organization skills combined with goal orientation, understanding of core ERP processes, preferable previous functional/technical experience with Dynamics 365 Finance & Operations and Power Platform.
As a Program Delivery Lead, you will oversee and execute the global rollout ERP program end to end. You will lead 50-100 colleagues on the day to day program basis, own the success of the program and report out to the key client stakeholders.
- Project Planning Support: Assist in defining project scope, objectives, and deliverables. Help ensure all project tasks are well-defined, and resources are allocated efficiently.
- Scheduling and Time Management: Maintain and track project timelines, milestones, and deadlines. Coordinate meetings, set schedules, and keep everyone on track.
- Resource Management: Ensure that all necessary resources (personnel, equipment, materials) are available and allocated to various tasks as needed.
- Communication: Serve as a liaison between project team members, stakeholders, and clients. Ensure information flows smoothly and that everyone is informed of project progress and any issues that arise.
- Documentation and Reporting: Maintain project documentation, including plans, status reports, and meeting notes. Ensure that reports on project progress, risks, and challenges are submitted regularly to stakeholders.
- Risk and Issue Tracking: Help identify potential project risks and issues, and assist in finding solutions. Monitor ongoing project activities to anticipate and address problems before they affect the timeline or quality.
- Budget and Cost Tracking: Assist in monitoring project budgets and expenses. Ensure that the project is delivered within the approved budget by tracking costs and preventing overspending.
- Quality Control: Help maintain the quality standards of the project deliverables and ensure they meet the expectations of stakeholders.
- Project Closure: Once a project is complete, assist in finalizing deliverables, closing out contracts, conducting post-project reviews, and organizing any necessary feedback.
- Experience: Minimum of 8-10 years of prior management consulting experience with hands-on client project delivery experience in client facing capacity. Of these atleast 5-8 years of experience in project manager / PMO support capacity for complex multi-functional transformations.
- Experience leading/governing global multi-country ERP implementation and/or rollout programs
- Microsoft Dynamics 365 Finance & Operations - functional/technical Experince
- Experience managing key business and technical CxO and CxO-1 stakeholders.
- Experience leading 50-100 people project teams.
- Experience overseeing architecture, configurations, data migration, integration and adoption work.
- Microsoft Dynamics 365 Finance & Operations - functional/technical understanding
- Services industry experience is an advantage
- Hands on experience with architecture, best practice adoption across functional and technical streams is an advantage
- Change Management and Adoption experience on global rollouts is an advantage
- Soft Skills:
- Strong interpersonal skills to manage relationships with clients, team members, and stakeholders.
- Ability to work under pressure and prioritize tasks efficiently.
- Adaptability to a variety of industries, business cultures, and client needs.
Nice to Have:
- Project Management: Experience in managing teams and client projects with a strong ability to meet deadlines.
- Industry / Domain Expertise: Often requires specific knowledge related to Hospitality & Hotels Sector, Finance transformation project management
- Certifications such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM)
- Experience with project management tools and techniques can also be advantageous.
The base compensation range for this role in the posted location is: CAD 98,000 - CAD 190,000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
