Our team in Moncton, NB is currently seeking a Team Lead who will support and assist the Branch Manager with a variety of key day to day responsibilities related to our structured cabling projects.
The ideal candidate will have knowledge of and hands-on experience with structured cabling projects and be able to help provide guidance to our field staff where required.
This is an in-office role and will based out of our Moncton office on Edinburgh Drive.
KEY RESPONSIBILITIES:
Shipping and Receiving:
- Order materials for jobs, including producing or obtaining quotes and submitting to the Purchaser for PO creation
- Upload packing slips into PL
- Pick up materials from suppliers, inventory items, and sort materials by job
- Track PO ETAs to support scheduling and review customer orders
Scheduling:
- Coordinate scheduling with national coordinators, including closing work orders for national accounts
- Ensure proper Scope of Work (SOW) and material lists are obtained for projects and service calls
- Maintain scheduling for non-national work in coordination with the Branch Manager
Training:
- Organize and maintain technician training, including safety and manufacturer certifications
Equipment Management:
- Manage and maintain test equipment and fusion splicers for technicians
- Oversee inventory of power tools, hand tools, ladders, and PPE
Warehouse Management:
- Maintain warehouse organization and housekeeping in alignment with safety standards
- Track inventory for both internal stock and national accounts
Fleet Management:
- Assist with scheduling maintenance for company vehicles
- Track registrations, MVIs, and coordinate repairs
Accounts Receivable and Payable:
- Manage billing for all work orders (local branch, service calls, small jobs, and large projects)
- Ensure jobs are moved through “Finished Work,” “To Bill,” and “Accounts Receivable” stages
- Verify material costs and quantities
- Follow-up with customers on outstanding invoices
Payroll:
- Review weekly timesheets for all technicians to ensure alignment with PL time entries
- Submit timesheets for Branch Manager approval
Joint Health and Safety Committee:
Branch Support
- Oversee technicians and branch operations in the absence of the Branch Manager
THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
- 3–5 years of experience in the telecommunications/communications industry
- Working knowledge of company services and offerings
- Ability to support and respond to technical and customer inquiries
- Strong interpersonal skills with the ability to engage effectively with customers and team members
- Experience coordinating with field technicians, including providing documentation and supporting scheduling activities
- Proficient computer skills, with the ability to work within systems such as PL
- Ability to oversee and manage branch operations in the absence of the Branch Manager
IS THIS YOU? WE LOOK FORWARD TO RECEVING YOUR APPLICATION!
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AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.
What we have to offer:
- Industry-leading healthcare – possibility of Dental plan with employee participation;
- RRSP program with matching company contribution;
- Employee assistance program – if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential;
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more.
Here are the extras that make the difference:
- A dynamic work environment where you can develop your potential – Training provided for technical positions;
- Health & Safety first: this is our number one priority;
- Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.
We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
WELCOME TO TELECON
We Connect People. We Connect the World.
Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.
For more information on Telecon, visit http://www.telecon.com/ or follow us:
- LinkedIn: @Telecon
- Facebook: @Telecon
- X: @TeleconGroup
- Instagram: @Telecongroup
- YouTube: Telecon Group
#TEL25
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
Ability to commute/relocate:
- Moncton, NB E1E 4C6: reliably commute or plan to relocate before starting work (required)
Experience:
- Structured Cabling Operations: 3 years (required)
- Leadership: 1 year (preferred)
Licence/Certification:
- Class 5 and a good driver's abstract (required)
Location:
- Moncton, NB E1E 4C6 (preferred)
Work Location: In person
