Woodbridge, On Help desk analyst Jobs – 59 Openings This Week

Senior Business Analyst
Scotiabank —Toronto, ON
- On call
- Hybrid work
- SQL
- Bachelor's
- Agile
- Tuition reimbursement
Infrastructure Support Engineer
Mjolnir Security —Toronto, ON
- $65,000–$80,000 a year
- Full-time
- Azure
- Linux
- In-person
- Relocation assistance
Quick apply
Head of Information Technology (I.T.)
Kenaidan Contracting Ltd —Greater Toronto Area, ON
- $150,000–$180,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid time off
Quick apply
9d
Senior Technical Solutions Expert
Scotiabank —Toronto, ON
- Schematics
- Python
- SDLC
- Tuition reimbursement
Senior JDE Developer
Rexall Pharmacy Group LTD —Mississauga, ON
- $80,453–$100,566 a year
- Full-time
- Remote
- Oracle
- Research
- SQL
Quick apply
Director, Equities Trading Technology
Scotiabank —Toronto, ON
- Hybrid work
- Computer Science
- Sales
- Team management
- Tuition reimbursement
Global Service Desk (GSD) Analyst - Part Time
Long View Systems —Toronto, ON
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
14h

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Titanium Logistics Inc. —Bolton, ON
Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with…
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As a leader within the child welfare sector, we partner with parents, caregivers, and community to provide a safe environment for children and youth, through…
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Senior JDE Software Developer
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In this role, you’ll work closely with business stakeholders, analysts, and cross-functional teams to design, develop, test, and implement high-quality JDE…
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Senior Business Analyst

Scotiabank -
Toronto, ON

Apply Now

Job details

Qualifications

Jira
Kanban
SQL
Bachelor's
Confluence
Scrum
ServiceNow
Agile
Information processing

Full job description

Requisition ID: 256115

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

Senior Business Analyst will need to provide responsive operational and business analysis support to Equity Research Business line and their systems.

The Role

The incumbent is responsible for assisting in conducting analysis leading to the definition of requirements, design, testing, project coordination and implementation processes. The successful candidate will also assist in the resolution of complex business problems for Equity Research Business unit, and other business lines being serviced. The incumbent will be responsible for participating in projects for new systems or enhancements and working closely with development/infrastructure personnel. The candidate will work with other technology groups and vendors, assist in providing ongoing support for all users in the business lines supported.

Is this role right for you? In this role you will:

Provide responsive operational support (including 24/7 on call on rotation basis) which includes troubleshooting existing and new functionality.
Contact the appropriate vendor and/or misc. infrastructure teams for assistance in determining corrective action to be taken as well as participate and manage the activities of the vendor/internal support teams to ensure satisfactory results have been achieved.
Assist in resolving complex, multi-faceted problems to meet the system needs of the Equity Research Desk and their internal and external customers.
Collaborate with business partners, including senior management, to define business objectives, process, and requirements.
Participate in all phases of the IT System Development Lifecycle (SDLC). Act as a liaison between developers/other technology teams and business team members.
Provide timely project status updates to the Project Manager/Senior Management. identifying/reporting project risks as early as possible and proactively mitigating project risks as identified.
Be able to manage/run Scrum meetings, sprint planning and related Processes.
Assist Senior management/Business Partners in Vendor Relationship Management including but not limited to participation in vendor selection process on new initiatives, help ongoing cost control, reducing vendor-related risks and ensuring service delivery.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

2+ yrs experience in Financial Industry, more specifically in Capital Markets Environment.
Experience working on complex IT projects for enterprise environments. Experience with application-based projects (understanding of data processing and workflows) is essential. Working on projects as a BA or PM in technology.
Working knowledge of Agile practices and frameworks - Scrum and Kanban.
Strong troubleshooting and problem solving skills with the ability to work under pressure while keeping up-to-date with new technology solutions in Financial Industry.
Equity Research Knowledge will be considered an Asset.
Experience in Capital Markets Technology and or High paced environments.
Hands on experience working/supporting SQL/Infrastructure/Networks/Security.
Prior experience with Jira, Confluence, and ServiceNow.

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply Now

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help desk analyst jobs in woodbridge, on

Senior Business Analyst

Infrastructure Support Engineer

Head of Information Technology (I.T.)

Senior Technical Solutions Expert

Senior JDE Developer

Director, Equities Trading Technology

Global Service Desk (GSD) Analyst - Part Time

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