Calgary, Ab Software analyst Jobs – 91 Openings This Week

Parts Support Analyst
PBS Systems —Calgary, AB
- $49,000–$59,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
12d
Specialist Software Cloud Developer
CPKC —Calgary, AB
- Full-time
- Azure
- Oracle
- Computer Science
IT - Summer Student (Applications)
Burgundy Diamond Mines —Calgary, AB
- Monday to Friday
- Computer Science
- Databases
- Analysis skills
10d
Product Manager, Sustainability AI - Canada
Pulsora, Inc. —Calgary, AB
- $60,000–$70,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
Bilingual Software Quality Assurance Analyst (100% remote)
Telus Health —Calgary, AB
- Full-time
- Hybrid work
- Bilingual
- Azure
- Computer Science
- Flexible schedule
2d
Sr Solutions Analyst, Data Services
PCS Inc —Calgary, AB
- $82,700–$153,600 a year
- Full-time
- Oracle
- Computer Science
- Engineering
3d
Lead QA Analyst
Intercontinental Exchange Holdings, Inc. —Calgary, AB
- Full-time
- Oracle
- Computer Science
- Engineering
Data Engineer
Orennia —Calgary, AB
- Full-time
- Hybrid work
- SQL
- AWS
- Analysis skills
- Designated paid holidays
- Dental care
Senior Quality Assurance Analyst
WestJet —Calgary, AB
- Full-time
- Azure
- Analysis skills
- APIs
Quick apply
5d
Manager – Systems Engineering
TELUS Digital —Calgary, AB
- $110,000–$150,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Engineering
Senior Staff Software Engineer, Data Delivery
StackAdapt —Calgary, AB
- APIs
- Leadership
- Marketing
- Paid time off
- Work from home
Power Platform Delivery Manager
MNP —Calgary, AB
- Bilingual
- Master's degree
- Analysis skills
Product Manager / Owner - PVR
CGI —Calgary, AB
- $85,000–$160,000 a year
- Full-time
- English
- Project management
- Presentation skills
- Profit sharing
- Flexible schedule
Quick apply
Service Support Analyst
PBS Systems —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
Application Support Analyst - Maternity Leave Coverage
LaPrairie Group —Calgary, AB
- Microsoft Excel
- Computer Science
- ERP systems
Quick apply
Data Developer
Tundra Oil & Gas Limited —Calgary, AB
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
6d
Quality Assurance Analyst
AssetWorks —Calgary, AB
- Full-time
- Remote
- Computer science
- Oracle
- Computer Science
Senior Cyber Security Analyst
DIRTT —Calgary, AB
- Azure
- Computer Science
- Engineering
- Disability insurance
- Dental care
Quick apply
3d
PeopleSoft Functional Analyst, VP Finance
The University of Calgary —Calgary, AB
- Full-time
- Oracle
- Computer Science
- Customer service
14d
Senior Application Support Specialist
CPKC —Calgary, AB
- Full-time
- Computer Science
- Engineering
- Bachelor's

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software analyst jobs near calgary, ab

Parts Support Analyst

PBS Systems -
Calgary, AB

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Job details

Full-time
$49,000–$59,000 a year
12 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Windows
High school diploma or GED
Analysis skills
Computer skills
Communication skills
Dealership experience
Driving Licence
Time management
Help desk

Full job description

Company Name: PBS Systems
Job Location: Calgary, AB (Tech Center)
Job Type: Full-time, Permanent
No. of Openings: 01
Job Requirement(s): Travel across Canada and USA aproximately 1 weeks per month
Internal Job Title: Parts Support Analyst – Tier 1
Reports To: Team Lead, Parts Support

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:
PBS Systems is looking for a Parts Support Analyst – Tier 1 to join our Client Services team, as a Parts Customer Service Representative, where you will provide excellent support to our new and existing customers in the Parts module of our software. By assisting customers during development, install and training processes of their new dealership software. You will be assisting the customer with new software install training as well as online/on the phone assistance.

Job Responsibilities:

Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and requesting escalations as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and support infrastructure
Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
Achieving and exceeding KPI targets and other metrics defined by the department.
Keeping abreast of software enhancements and new releases, by attending apogees and reviewing release notes
Commit to ongoing professional development and cross-training as recommended by your Team Lead
Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
Contribute to our Knowledge Base to support team processes, knowledge exchange and advance project outcomes
Available to travel at least 1 week per month throughout the USA and Canada

Qualifications:

High school diploma.
Must have Valid Driver’s license
Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
Previous customer service, helpdesk or dealership experience will be considered an asset
Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing
Strong decision making and analytical abilities
Strong detail orientation
Effective time management and organization skills
Ability to work independently and within a team environment

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
Competitive annual base salary ($49k/yr. - 59k/yr.)
Up to $4,800 per year in product certification bonuses
Outstanding travel incentive bonuses
Additional performance incentives
Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS is an equal opportunity employer. Accommodation will be provided during the hiring process as required.

Apply Now

Refine Your Search

software analyst jobs in calgary, ab

Parts Support Analyst

Specialist Software Cloud Developer

IT - Summer Student (Applications)

Product Manager, Sustainability AI - Canada

Bilingual Software Quality Assurance Analyst (100% remote)

Sr Solutions Analyst, Data Services

Lead QA Analyst

Data Engineer

Senior Quality Assurance Analyst

Manager – Systems Engineering

Senior Staff Software Engineer, Data Delivery

Power Platform Delivery Manager

Product Manager / Owner - PVR

Service Support Analyst

Application Support Analyst - Maternity Leave Coverage

Data Developer

Quality Assurance Analyst

Senior Cyber Security Analyst

PeopleSoft Functional Analyst, VP Finance

Senior Application Support Specialist

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