Calgary, Ab Customer service agent Jobs – 76 Openings This Week

Customer Care Agent
Grand & Toy —Calgary, AB
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply
Field Sales Agent - Calgary North
OSL Direct Services —Calgary, AB
- $18 an hour
- Weekends as needed
- Sales
- Customer service
- Time management
- Dental care
- Vision care
Field Sales Agent - Calgary North West
OSL Direct Services —Calgary, AB
- $18 an hour
- Weekends as needed
- Sales
- Customer service
- Time management
- Dental care
- Vision care
Field Sales Agent - Calgary South East
OSL Direct Services —Calgary, AB
- $18 an hour
- Weekends as needed
- Sales
- Customer service
- Time management
- Dental care
- Vision care
Guest Service Agent
Basecamp —Calgary, AB
- $18 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Bilingual Claims and Accommodation Coordinator
Beyond Bilingual Inc. —Calgary, AB
- Up to $56,000 a year
- Overtime
- Bilingual
- Customer service
- English
- Store discount
- Dental care
Quick apply
14d
Customer Service Agent (REMOTE POSICION - LatinAmerica)
Di Leone Group —Calgary, AB
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Line Service Ramp Agent
Million Air —Calgary, AB
- $21–$25 an hour
- Weekends as needed
- Customer service
- Basic math
- Microsoft Office
- Designated paid holidays
Agent(e) de liaison
Superior Propane —Calgary, AB
- $69,300–$86,550 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Bachelor's
- Employee assistance program
Quick apply
13d
Associate Owner Relations Agent - 26106
Enverus —Calgary, AB
- Full-time
- Remote
- CRM software
- Customer service
- High school diploma or GED
- Disability insurance
- Dental care
Leasing Agent
Northland Properties —Calgary, AB
- $50,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Guest Service Agent
Holiday Inn Express & Suites —Calgary, AB
- $17–$18 an hour
- Full-time
- Customer service
- Hotel
- In-person
- Dental care
- Vision care
Quick apply
6d
Line Service Professional
Million Air —Calgary, AB
- $21–$25 an hour
- Weekends as needed
- Bilingual
- Customer service
- High school diploma or GED
- Designated paid holidays
Part-Time Ramp Service Agent
Envoy Air —Calgary, AB
- $20 an hour
- Overtime
- CAD
- Customer service
- No experience needed
- Dental care
- Vision care
5d
Reservations Agent (Casual)
Canadian Rocky Mountain Resorts Ltd —Calgary, AB
- $18 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
3d
Customs Brokerage Agent
Expeditors —Calgary, AB
- Full-time
- Microsoft Outlook
- Word processing
- Communication skills
- Employee stock purchase plan
- Designated paid holidays
Quick apply
Operations Support Team Member
Air Partners Corp. / AircraftWorks Ltd. —Calgary, AB
- $19–$21 an hour
- Weekends as needed
- Customer service
- Forklift
- High school diploma or GED
- Employee assistance program
Quick apply
Travel Coordinator
CEDA —Calgary, AB
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Administrative Assistant
Alberta Petroleum Marketing Commission —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
Administrative Assistant - Part Time
True North Mortgage —Calgary, AB
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
4d

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customer service agent jobs near calgary, ab

Customer Care Agent

Grand & Toy -
Calgary, AB

Quick apply

Job details

Full-time
$45,000–$55,000 a year

Qualifications

Bilingual
French
English
Communication skills

Full job description

Who We Are

At Grand & Toy, we're more than just a supplier – we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people and our partners, too.

About the Role

As a Customer Care Agent at Grand & Toy, you’ll be a key voice for our business customers across Canada, ensuring every interaction is professional, accurate, and easy.

You’ll work within a hybrid support model (Canadian‑based and offshore teams), handling a mix of order inquiries, returns, delivery issues, and product questions across phone, email, and chat.

Reporting to the Manager of Customer Care, you’ll play a critical role in delighting our customers, supporting account growth, and reinforcing our reputation for exceptional service, while helping us continuously elevate how we serve our customers.

Key Responsibilities

Support customers & resolve issues - Respond to customer inquiries across phone, email, and chat, providing accurate information and resolving issues while delivering a professional, positive experience.
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and communicating updates as needed.
Be a trusted customer partner - Build strong relationships by offering timely, knowledgeable, and solution‑oriented support that drives customer satisfaction and loyalty.
Collaborate to get things done - Work closely with Sales, Supply Chain, Operations, Pricing, Merchandising, Inventory Management and offshore teams to resolve service issues and ensure a seamless customer experience.
Drive continuous improvement - Share customer feedback and recurring issues, and stay current on products, services, and systems to help improve our processes and overall customer experience.

Who You Are

Customer‑First Mindset – You genuinely care about solving problems and creating a great experience for customers, even when situations are challenging or complex.
Strong Communicator – You’re clear, professional, and confident in your written and verbal communication, and comfortable supporting customers over phone, email, and chat.
Detail‑Oriented & Accurate – You work carefully within systems and processes, with a strong focus on accuracy when entering orders, processing returns, and documenting interactions.
Problem Solver – You use sound judgment to assess situations, ask good questions, and identify practical solutions that balance customer needs and business realities.
Collaborative Team Player – You build positive working relationships with teammates and cross‑functional partners, and you’re comfortable working in a hybrid onshore/offshore environment.
Adaptable & Curious – You’re comfortable working in a fast‑paced environment, learning new systems, and adapting as customer needs and priorities evolve.

Bonus points for being Bilingual in English and French

What Grand & Toy Offers

At Grand & Toy, we're committed to helping you thrive, professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and meaningful opportunities to grow.

Here’s what Grand & Toy offers:

Competitive Compensation – With a hiring range between $45,000 - $55,000 reflecting your skills and experience, with future growth potential.
Comprehensive Benefits Package – Health, dental, vision, and wellness programs to support you and your family.
Retirement Savings Support – Matching RRSP contributions through a flexible retirement savings plan.
Learning & Development – Access to tuition reimbursement, training, tools, and resources to help you build your skills and advance your career.
Career Advancement – Opportunities for growth and promotion within a proudly Canadian company.
Exclusive Perks – Associate and corporate discounts, plus rewards programs in eligible roles.

Ready to Apply?

Join Grand & Toy as a Customer Care Agent and help us deliver an exceptional experience to businesses across Canada, while building a career with a company that values your skills, supports your growth, and recognizes your impact.

We are committed to providing accommodations for persons with disabilities. If you require accommodation during the recruitment process or in the workplace, we will work with you to meet your needs.

Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.

Quick apply

Refine Your Search

customer service agent jobs in calgary, ab

Customer Care Agent

Field Sales Agent - Calgary North

Field Sales Agent - Calgary North West

Field Sales Agent - Calgary South East

Guest Service Agent

Bilingual Claims and Accommodation Coordinator

Customer Service Agent (REMOTE POSICION - LatinAmerica)

Line Service Ramp Agent

Agent(e) de liaison

Associate Owner Relations Agent - 26106

Leasing Agent

Guest Service Agent

Line Service Professional

Part-Time Ramp Service Agent

Reservations Agent (Casual)

Customs Brokerage Agent

Operations Support Team Member

Travel Coordinator

Administrative Assistant

Administrative Assistant - Part Time

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