LOCATION: Our office is located in Vancouver, BC. Candidates must reside within 45 miles of the Vancouver area.
A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives our values every day. These values have made RAZR what it is for years, and today, they are more critical than ever. They keep us connected. They make us a team. They allow us to thrive.
The RAZR Core Values You Live
Be Intentional
You take action and pursue the ultimate best outcome for RAZR and our clients
You dig in and understand the details of how the business works
You run towards, and you don’t run away
You understand that “whatever it takes” is just that
You have a plan, and you execute it even when you don’t feel like it
Embrace the Attitude of How
You understand that problems are simply opportunities to solve them
You view commitments as promises to be kept...regardless
You can’t stand not knowing; you have an unquenchable thirst to understand why
You are an active participant, never a spectator
You are focused on outcomes and not the time it takes to achieve them
Enjoy the Ride
You are grateful for both life’s challenges and opportunities
You passionately pursue excellence in everything you do
You laugh often and don’t take yourself too seriously
You love change, and living in the gray is energizing to you
You can't wait to get out of bed in the morning & get on with your day
Overview
We are seeking an experienced Senior DevOps Engineer to join our engineering team at RAZR Marketing. In this role, you will be responsible for maintaining and optimizing our AWS infrastructure, ensuring system reliability, and implementing disaster recovery strategies. Working with our enterprise-scale Fibonacci NX monorepo containing 50+ applications and libraries, you will focus on operational excellence, system maintenance, and AWS best practices to support our customer-facing loyalty platform and banking integrations. We are looking for someone that is passionate about maintaining reliable and resilient systems in AWS, enjoy implementing operational best practices, and thrive in a collaborative environment supporting enterprise-scale applications.
Responsibilities
Infrastructure as Code:
Design, implement, and maintain infrastructure using Pulumi.
Automate infrastructure provisioning and configuration management.
Manage environment configurations across dev, staging, and production.
Implement version control and code review processes for infrastructure changes.
Develop reusable infrastructure components and modules.
AWS Infrastructure Management:
Manage and optimize AWS services including ECS, Lambda, RDS, S3, CloudFront, and VPC configurations.
Implement AWS best practices for security, performance, and cost optimization.
Monitor and maintain system health across multiple environments (dev, staging, production).
Conduct regular infrastructure audits and implement improvements.
Disaster Recovery and Business Continuity:
Design, implement, and maintain disaster recovery plans for critical systems and databases.
Develop and execute backup strategies for RDS databases, S3 data, and application configurations.
Conduct regular DR drills and validate recovery procedures.
Document and maintain runbooks for disaster recovery scenarios.
Implement multi-region failover strategies for high-availability services.
System Maintenance and Operations:
Perform routine system maintenance including patching, updates, and security hardening.
Manage database maintenance tasks including backups, performance tuning, and capacity planning.
Monitor system performance and proactively address potential issues.
Coordinate maintenance windows and communicate with stakeholders.
Maintain and rotate secrets, certificates, and access credentials.
Deployment Support:
Support application deployments for Angular containers, NestJS servers, and Java Spring Boot services.
Manage Docker container deployments to AWS ECS and serverless environments.
Coordinate release of deployments and provide rollback support when needed.
Maintain deployment documentation and standard operating procedures.
Security and Compliance:
Implement and maintain AWS security best practices including IAM policies, security groups, and encryption.
Conduct regular security assessments and vulnerability remediation.
Ensure compliance with industry standards for banking and financial services integrations.
Manage access controls and audit logging across AWS environments.
Monitoring and Alerting:
Maintain comprehensive monitoring solutions using CloudWatch, application logs, and custom metrics.
Configure and tune alerting thresholds for infrastructure and application health.
Participate in on-call rotation for production incidents.
Conduct post-incident reviews and implement preventative measures.
Cost Optimization:
Monitor and optimize AWS costs through resource right sizing and reserved capacity planning.
Identify and eliminate unused or underutilized resources.
Implement cost allocation tags and provide cost reporting to stakeholders.
Documentation and Knowledge Sharing:
Create and maintain operational documentation, runbooks, and architecture diagrams.
Document system configurations, procedures, and troubleshooting guides.
Share knowledge with development and operations teams through training and mentorship.
Collaboration:
Work closely with SRE team on infrastructure reliability and incident response.
Partner with development teams to understand operational requirements.
Collaborate with security team on compliance and vulnerability management.
Participate in Scrum ceremonies and contribute to operational planning.
Qualifications, Experience & Education
Bachelor's degree in Computer Science, Information Technology, or related field.
7+ years of experience in DevOps, systems administration, or cloud operations roles.
Solid experience with infrastructure as code tools, particularly Pulumi, Terraform or Cloud Formation.
Strong hands-on experience with AWS services and cloud architecture.
Proven experience designing and implementing disaster recovery solutions.
Solid understanding of database administration, particularly PostgreSQL/RDS.
Experience with containerization using Docker and orchestration with ECS or Kubernetes.
Proficiency in scripting languages: Python, Bash, or Ruby for automation tasks.
Strong understanding of networking concepts, VPCs, security groups, and load balancers.
Experience with monitoring and logging tools (CloudWatch, ELK stack, or similar).
Knowledge of security best practices and compliance requirements.
Excellent problem-solving skills and ability to troubleshoot complex system issues.
Strong communication skills and ability to document technical procedures clearly.
Experience with banking or financial services systems is a plus.
AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) are highly desirable.
About Us
RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and we count some of the world’s most recognized brands among our clients. Working across various industries, including healthcare, medical technology, financial services, and retail, we help our clients acquire, retain, and grow consumers by leveraging our proprietary technology platform, Fibonacci™. The RAZR approach is rooted in behavioral science and combines strategy with visual design to create sustainable behavior change within consumer audiences.
With our Clients, Colleagues, and in our Communities, we live our Mission - Be Relevant – “Make a meaningful difference in the lives of others.” At the foundation of our Culture, you’ll find the Core Values of “Be Intentional”, “Embrace the Attitude of How”, and “Enjoy the Ride”, this is a mindset and a commitment to how we show up every day. The RAZR team is driven to pursue the ultimate best outcome for our key constituents. There are no jobs here, just opportunities to serve and make a material impact in the world.
We are an Equal Opportunity Employer, and our employees have unique strengths, experiences, and backgrounds who share a passion for improving people's lives.
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