Ab Guest service agent Jobs – 193 Openings This Week

Front Desk Agent - Mountaineer Lodge
Vantage Hotels —Lake Louise, AB
- $19.00–$20.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick apply
2h
Guest Service Agent
Basecamp —Canmore, AB
- $17–$19 an hour
- 8 hour shift
- Customer service
- English
- Hotel
- Dental care
- Vision care
Quick apply
Guest Service Agent
Basecamp —Canmore, AB
- $20 an hour
- Weekends as needed
- Hotel
- Hotel experience
- Dental care
- Vision care
Quick apply
Front Desk Agent
The Malcolm Hotel —Canmore, AB
- From $20 an hour
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Bilingual Product Coordinator
Beyond Bilingual Inc. —Calgary, AB
- Up to $56,000 a year
- Overtime
- Bilingual
- Customer service
- English
- Dental care
- Vision care
Quick apply
Contact Centre Service Agent (BC/AB - Remote)
The Travel Corporation —Edmonton, AB
- $19.35 an hour
- Overtime
- Remote
Quick apply
13d
Part Time Hotel Guest Service Agent & Night Auditor
Hotel 11, MOD A Sonesta Collection —Calgary, AB
- $15.50–$19.00 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Store discount
Quick apply
6h
Global Reservations Agent
Pursuit Collection —Calgary, AB
- From $18.50 an hour
- Weekends as needed
- Hybrid work
- CRM software
- Hospitality
- Sales
Front Desk Agent, Pyramid Lake Lodge
Pursuit Collection —Pyramid Lake, AB
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Phone etiquette
Guest Services Agent
Super 8 —Whitecourt, AB
- From $16 an hour
- Part-time
- Sales
- Customer service
- High school diploma or GED
- Paid time off
Quick apply
13d
Front Desk Agent
The lodge Inn —Edmonton, AB
- $16–$18 an hour
- Part-time
- Data entry
- Organizational skills
- In-person
- Flexible schedule
Quick apply
2026 Seasonal Front Desk Agent | Guest Services
Overlander Mountain Lodge & Resorts —Jasper, AB
- From $18 an hour
- Weekends as needed
- Bilingual
- Hospitality
- English
Quick apply
5d
Guest Experience Supervisor, Banff Gondola
Pursuit Collection —Banff, AB
- $21 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Concierge Agent
FAIRMONT —Banff, AB
- $25.00–$30.53 an hour
- Contract
- Hotel
- Administrative experience
- Computer skills
- Dental care
- Vision care
Quick apply
10d
Guest Services
Pure Canadian Gaming Corp. —Lethbridge, AB
- Part-time
- Sales
- Customer service
- English
Quick apply
11d
Front Desk Agent
Ramada by Wyndham Whitecourt —Whitecourt, AB
- $15–$17 an hour
- Temporary
- Hospitality
- Customer service
- English
Quick apply
3h
Guest Services Agent
Banff Centre for Arts and Creativity —Banff, AB
- $19.29 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Office
- High school diploma or GED
- Employee assistance program
23h
Guest Service Agent
TownePlace Suites by Marriott —Sherwood Park, AB
- Up to $17 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
6d
front desk agent
Country Club Inn —Lacombe, AB
- $17.10 an hour
- Weekends as needed
- English
- Hotel
- Hotel experience
Guest Services Agent
Best Western Plus Okotoks Inn & Suites —Okotoks, AB
- $15–$20 an hour
- Weekends as needed
- Customer service
- Hotel
- Computer skills
Quick apply

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guest service agent jobs near ab

Front Desk Agent - Mountaineer Lodge

Vantage Hotels -
Lake Louise, AB

Quick apply

Job details

Full-time
$19.00–$20.50 an hour
2 hours ago

Qualifications

High school diploma or GED
Communication skills
Hotel experience

Full job description

Must have legal work status in Canada. No LMIA available
housing available
health benefits
staff events and activities
summer bonus

Two positions . One is permanent to start end of May and one is seasonal - June to October.

The Mountaineer Lodge offer a friendly professional workplace with opportunity to grow with the company. This family-owned properties of 80 rooms offers warm hospitality, standard rooms and suites, complimentary breakfast and laundry facilities for guests.

For more information about our property, location and staff accommodation, please visit us at www.mountaineerlodge.jobs

Position Overview:

You will represent the hotel to the guest throughout their stay. This will include working with all hotel personnel to help ensure every guest experiences personalized customer care. Your attention to detail, strong communication skills, and ability to handle inquiries and requests will contribute to the overall positive guest experience.

Key Responsibilities:

Guest Check-in and Check out.

Greet guests warmly upon their arrival and ensure a smooth and efficient check-in process.
Knows room locations, types of rooms available, and room rates.
Process guest check-outs accurately, making sure all charges are correct, and provide assistance as needed.

Reservations

Takes same day reservations, future reservations and cancellations through phone, in person and online.
Maintains an inventory of vacancies, reservations and room assignments.
Ensure accuracy of guest information, preferences, and special requests in the reservation system

Guest Services/Promotions

Uses persuasive selling techniques to sell rooms and to promote other amenities and services of the hotel.
Maintains customers’ privacy.
Maintains a high level of professional interactions, appearance and demeanour.
Assist guests with local area information, directions, and recommendations for dining, entertainment, and attractions.

Front Desk Operations/Administration

Keep a neat and clean work area.
Communicate key information to relevant departments.
Process guest payments accurately
Handle guest complaints and ensure appropriate resolution. Escalate as needed.

Collaboration /teamwork

Reports any unusual occurrences or requests to the manager or assistant manager.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division
Manages and resolves all guest complaints in a professional and courteous manner.

Security and Safety

Follow all hotel guidelines for safety and security of guests and staff
Monitor the lobby area to maintain a safe and welcoming environment for guests and employees.

Qualifications and Skills:

High school diploma or equivalent preferred.
Previous hotel-related experience preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Ability to learn and adhere to proper credit, check cashing, and cash handling policies

and procedures. Able to properly secure guest information.

Ability to learn safety, emergency, and accident prevention policies and procedures.
Willing to work a flexible schedule, including weekends and holidays.
A team player willing to help colleagues in other departments when needed
Reliable and punctual
Willing and able to live and work in a small community.

Working Conditions:

Standing and your feet 4- 8 hours per day,
Sometimes dealing with difficult customers and unexpected interactions
Fast pace high stress environment sometimes
Shift work, evenings, and weekends etc.

#ML

Quick apply

Refine Your Search

guest service agent jobs in ab

Front Desk Agent - Mountaineer Lodge

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Front Desk Agent

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Contact Centre Service Agent (BC/AB - Remote)

Part Time Hotel Guest Service Agent & Night Auditor

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Front Desk Agent, Pyramid Lake Lodge

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Front Desk Agent

2026 Seasonal Front Desk Agent | Guest Services

Guest Experience Supervisor, Banff Gondola

Concierge Agent

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Front Desk Agent

Guest Services Agent

Guest Service Agent

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