ontario hotel front office manager Jobs – 79 Openings This Week

Guest Service Agent / Night Auditor - 1031
Holiday Inn Express —Brantford, ON
- $17.60–$17.80 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Guest Service Associates
Markham Suites Hotel Limited —Markham, ON
- $19.28–$19.78 an hour
- Weekends as needed
- Customer service
- English
- Hotel
Quick apply
Guest Service Agent
Markham Suites Hotel Limited —Markham, ON
- $18.28–$18.78 an hour
- Part-time
- Customer service
- English
- Hotel
Quick apply
Night Auditor
Markham Suites Hotel Limited —Markham, ON
- $20.32–$20.82 an hour
- Full-time
- English
- Windows
- High school diploma or GED
Quick apply
Royal Service Operator (Part-Time)
FAIRMONT —Toronto, ON
- From $22.62 an hour
- Part-time
- Microsoft Excel
- Windows
- Hotel
Quick apply
Front Desk Agent/Night Auditor
Hampton Inn Kingston —Kingston, ON
- $18.50–$19.50 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick apply
13d
Night Auditor - TownePlace Suites, Woodstock, ON
TownePlace Suites Woodstock, ON —Woodstock, ON
- $18 an hour
- Full-time
- Basic math
- Hotel
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.20 an hour
- Full-time
- Customer service
- Hotel
- No university degree
- Dental care
Quick apply
Night Auditor/Front Desk Agent
TownePlace Suites by Marriott Hamilton —Hamilton, ON
- $17.60–$19.00 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick apply
3d
Part Time Guest Service Agent
Sonesta —Toronto, ON
- $18.50–$19.50 an hour
- Part-time
- ServSafe
- Customer service
- Basic math
- Disability insurance
- Dental care
2d
Night auditor
Strata Hotel —Kingston, ON
- $19.96 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Guest Service Agent/Night Audit
Holiday Inn Express Toronto Downtown —Toronto, ON
- Part-time
- Hospitality
- English
- Hotel
Quick apply
1d

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Guest Service Agent / Night Auditor - 1031
Holiday Inn Express —Brantford, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$17.60–$17.80 an hour
Quick apply
Front Desk Agent
Hard Rock Hotel - London, ON —London, ON
Provide guests with information on hotel amenities, services, and local attractions, creating an experience reflective of the Hard Rock brand.
$18.50–$19.50 an hour
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Guest Service Associates
Markham Suites Hotel Limited —Markham, ON
Collect payments – cash, debit and credit and maintaining a float. Take care of all guests needs (i.e. arrange transportation, wake up calls etc.).
$19.28–$19.78 an hour
Quick apply
Night Auditor
Markham Suites Hotel Limited —Markham, ON
Collects and verifies payments – cash, debit and credit and maintaining a float. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005,…
$20.32–$20.82 an hour
Quick apply

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hotel front office manager jobs near ontario

Guest Service Agent / Night Auditor - 1031

Holiday Inn Express -
Brantford, ON

Quick apply

Job details

Part-time
$17.60–$17.80 an hour

Qualifications

Bilingual
Microsoft Excel
Customer service
Microsoft Office
High school diploma or GED
Analysis skills
Hospitality Management
Front desk
College diploma
Hotel experience

Full job description

Guest Service Agent & Night Auditor

Employer: Brantford Sinclair Blvd (o/a Home 2 Suites by Hilton Brantford)

Location: Brantford, Ontario – Onsite

Employment Type: Part-Time

Schedule: Days / Evenings / Weekends / Shifts

Union or Non-Union Role: Non-Union

Job Summary

Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent/ Night Auditor is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Guest Service Agent/ Night Auditor to efficiently handle any function of the front office from the reception.

If you carry the hospitality gene and passion to delivering and exceptional customer service experience and seeking for an exciting change...this is it. We want to meet you.

Key Responsibilities

Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
Room block all VIP's, group and special requests.
Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
Prepares guest keys using key envelopes and/or room slips.
Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
Issues and controls safety deposit boxes to guests in accordance with hotel procedures.
Mails any delayed guest charge receipts.
Assists with room reservations and switchboard operation when necessary.
Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
Negotiates rates within parameters set by the FOM.
Reports to supervisors any guest complaints or security issues.
Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
Ensures guest satisfaction.

Requirements

Minimum of 2 years’ experience in Hotel Front Desk role preferred
Experience preference is 2 years in Customer Service and 1 Year front desk.
Day, evening and night availability and flexible working hours for a 24-hour establishment
Strong analytical abilities, detail oriented and able to multitask
High school or college diploma in Hospitality or Tourism an asset
Advanced knowledge of Excel & Microsoft Office
Bilingual an asset

· Applicants must be legally authorized to work in Canada

Compensation

· Expected Wage: $ 17.60 - $ 17.80 per hour

Vacancy Status

This job posting represents a current, existing vacancy: No

Use of Artificial Intelligence (AI) in Hiring

Artificial Intelligence is used in the hiring process: No

If yes:

AI may be used to assist with resume screening or scheduling interviews. Final hiring decisions are made by human reviewers.

How to Apply:

Please apply for this posting through Indeed.

Accessibility & Equal Opportunity Statement

Home 2 Suites is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com. Home 2 Suites would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Home 2 Suites is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Job Type: Part-time

Pay: $17.60-$17.80 per hour

Work Location: In person

Quick apply

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hotel front office manager jobs in ontario

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