Are you a skilled boat rigger or electrical / instrumentation technician who thrives on large rigging projects in a fast-paced environment, continually striving to provide exceptional installations of all engines and accessories on every boat you work on?
Award Winning Employer of Choice by Boating Industry Canada, Gibbons Motor Toys is a marine and powersports dealership headquartered in Gibbons, Alberta. We retail and service KingFisher, Stabicraft and Coyote boats, Mercury engines, Can-Am offroad vehicles, Ski-Doo snowmobiles and more. We stock a large variety of parts, accessories, and riding gear for all your outdoor needs. With over 40 years of experience, our sales, parts and service departments provide the best knowledge in the industry!
The Boat Rigger / Service Technician is responsible for safely and efficiently performing high quality rigging and installation work on a variety of Kingfisher, Coyote and Stabicraft aluminum boats, as well as performing service and repair work on all marine, ATVs, SSVs, and snowmobiles.
Key responsibilities include accurately mounting and rigging outboard motors, installing and repairing marine AC / DC electrical systems, correctly identifying issues with a high level of troubleshooting skills, and producing superior quality installation of various electronics and other accessories per manufacturer specifications. The Boat Rigger / Service Technician will excel in meeting daily work schedules, demonstrating strong product knowledge, customer service, work area organization, and safety.
Key Responsibilities
Quality of Work
- Methodically install all components related to boats including outboard engines, controls, hydraulic steering systems, and gauges
- Have a solid understanding of marine AC / DC electrical systems
- Accurately wire all electronics and optional equipment including navigation, sonar, and communication equipment in a highly organized manner
- Be accountable for all work and ensure that units are carefully inspected and reviewed prior to delivery / water test, including review of repair orders to confirm all add-ons purchased were installed / completed
- Perform high quality service, repair, and rigging work with meticulous, high quality results
- Effectively use diagnostic programs to correctly identify and diagnose the root cause of equipment issues and how to resolve the problems
- Accurately follow repair or service instructions on repair orders
- Notify Service Manager of any issues that require additional work prior to completing work
- Recognize and limit distractions to maximize one's performance and quality of work while contributing to enhance Gibbons Motor Toys’ high level of standards. (ex. cell phones, customer distractions, other co-workers)
Time Management, Efficiency, & Work Area
- Complete all assigned tasks according to work order estimates and their daily work schedule
- Maintain delivery schedules while ensuring the work meets or exceeds the organization’s high quality standards
- Organize all tools, parts, supplies and equipment so everything is easily accessible and presentable to customers
- Correctly enter identifying work order information into electronic repair order system with the associated completed service or repairs, including pictures
- Have and maintain adequate and organized tool sets. Respect and maintain shop tools / equipment
- Identify the most efficient way to safely complete scheduled assignments and strive for improved efficiency through increased knowledge and experience
- Display reliable attendance and schedule time-off with advanced notice and approval, taking into consideration busy times
Customer Service
- Cross train to skillfully repair and service a wide variety of products from multiple manufacturers
- Create a solid first impression and commitment to GMT's superior customer service by maintaining a positive and friendly attitude toward all of our customers
- Handle difficult situations calmly and with confidence
Safety and Process Improvements
- Follow all safety protocols as per GMT's Occupational Health & Safety program
- Always correctly use the proper personal protective equipment
- Be aware of surroundings and avoid potential hazards or dangerous situations
- Maintain a clean work area and promptly discards scrap materials, packaging and unused parts as necessary
- Identify and suggest ways for the organization to improve the efficiency and quality of service processes, and effectively assist with impeimenting and supporting improvements
- Complete all manufacturer required training as required including all BRP technical updates, all other BRP training related to technicians, all Mercury E-Skills, and all classroom courses as per management's request
- Complete any other parts-related training that Management sees as beneficial to provide the highest standard of customer service
- Strive to continuously increase product knowledge and remain up to date on all new products related to the marine and powersports industry
Professional and Personal Development and Improvement
- Share in the team culture of continuous professional and self improvement
- Actively participate in all performance planning exercises and peer feedback requests
- Be accountable and strive to lead by example, regardless of employment capacity or role
- Remain informed on and follow all applicable company policies
Work Schedule and Benefits
- 4 days a week; 10 hour shifts
- Occasional overtime required during busy times, with the option to bank time for time off with pay in slower season
- Group health, dental, life and disability benefits after 3 months of employment
- Health Spending Account after 6 consecutive months of employment
- Mandatory enrolment in employer matching pension plan after 1 year of employment
- Must display reliable attendance and schedule time-off with advance notice
Requirements
Educational and experience requirements include:
- 5 years relevant experience in a Boat Rigging and/or Service Technician role
- Formal training in a related vocational program would be preferred
- Proven ability to correctly diagnose and correct problems with products or equipment
- Proven ability to consistently meet work schedules
- Ability to meet all physical requirements of the job
- Above-average computer skills for using electronic work order and diagnostic systems
- Basic knowledge of equipment safety and procedures
- Basic math and problem-solving skills
- Strong work ethic and consistent attendance
- Proven ability to recommend process improvements
- Demonstrated ability to maintain organization and safety
With continued commitment to the ongoing enhancement of a first class and engaged team culture, Gibbons Motor Toys is awarded one of Boating Industry Canada’s Employers of Choice.
https://boatingindustry.ca/featured-articles/10041-winners-announced-for-the-2023-boating-industry-canada-employer-of-choice-biceoc-awards
Please submit resume along with cover letter that highlights key qualifications
Work remotely
Job Types: Full-time, Permanent
Pay: $24.00-$50.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
Flexible language requirement:
Experience:
- accessory installation: 3 years (required)
Work Location: In person
