alberta it technician Jobs – 56 Openings This Week

Tier II Technician
SureFire IT Solutions Inc. —Edmonton, AB
- From $55,000 a year
- Monday to Friday
- Windows
- Computer networking
- Computer skills
Quick apply
On Site Technical Support Technician
403Tech —Calgary, AB
- Typing
- In-person
- Communication skills
Operations System Technician
Canlin Energy —Calgary, AB
- Full-time
- ERP systems
- Analysis skills
- Project management
Help Desk Technician (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Calgary, AB
- Full-time
- In-person
- Communication skills
Quick apply
POS Support Technician - Seasonal
Calgary Exhibition & Stampede —Calgary, AB
- 8 hour shift
- Computer Science
- Heavy lifting
- Customer service
Quick apply
Field Service Consultant Edmonton
ESW IT Business Advisors —Edmonton, AB
- $33–$35 an hour
- Full-time
- Engineering
- English
- Windows
Quick apply
IT Hardware Technicians
Procom —Calgary, AB
- 12 hour shift
- Computer networking
Quick apply
4h
Support Centre Technician - Tier 2
DataDrill Communications Inc. —Calgary, AB
- 8 hour shift
- Hybrid work
- Windows
- AWS
- Analysis skills
Quick apply
19h

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IT Technician (L1 - Entry Level)
Venture Computers of Canada Inc. —Markham, ON
Must possess a driver's license and a reliable vehicle. This role would mostly involve remote support for clients via phone calls and remote management tools…
Quick apply

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Tier II Technician

SureFire IT Solutions Inc.
Edmonton, AB

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Job details

Permanent
From $55,000 a year

Qualifications

Windows
Network management
CompTIA Network+
Computer networking
Computer skills
CompTIA A+
Driving Licence
Time management

Full job description

SureFire IT Solutions is a dynamic and growing technology management service company located in southeast Edmonton. We are looking for an experienced Tier II Service Technician to join our fun and supportive team. The successful candidate is a key contributor in the success of managing our client’s networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware.The requirements listed below are representative of the knowledge, skill, and/or ability required. Success in the Tier II Technician position will be based on your ability to meet or exceed our client’s expectations and by exceeding the SLA (Service Level Agreements) put in place for the various agreements.
The position is full-time Monday-Friday from 8:00am-5:00pm.Candidates must possess a valid driver’s license with access to a vehicle suitable for use to travel to and from client sites. The expertise and skills required for this position are:

Strong interpersonal skills which include a calm and welcoming manner, active listening and customer care is a must
Strong skills in documentation and organization of details
Excellent time management skills
Ability to provide and maintain detailed documentation for each job
Ability to work on multiple priorities simultaneously
Ability to work with a team of individuals in various tiers of support and management
3+ years of experience supporting end users and server infrastructure in a business environment
Valid driver’s license and reliable vehicle

Technical expertise required:

Strong computer skills and the ability to effectively communication through email
Knowledge in basic networking configurations
Experience in Windows Operating Systems
Ability to remain in contact with the client through the completion of the incident
Ability to solve complex technical problems and meet deadlines

Educational or previous experience recommendations:

A+ Certification is preferred Knowledge in basic networking configurations
NET+ Certification is preferred Experience in Windows Operating Systems
Microsoft Certifications MS-900 & AZ-900
3+ years’ experience in computer network management is required

The key tasks and responsibilities for this position include:

Respond to advanced support issues both remotely and onsite at various locations across Edmonton
Troubleshoot and resolve end user issues
Provide consistent communication and updates
Coordinate customer support with team and Service Manager
Monitor and review alerts
Participate in the on call rotation, providing SureFire’s clients with responsive support with critical technology infrastructure incidents.

In addition to a competitive salary and benefits, we also offer:

A great office environment and fun team atmosphere. Our office is business casual, open-concept and highly collaborative
Opportunities for future growth within the company
Training and development

More about SureFire IT Solutions:SureFire IT Solutions was founded in 2006 to help businesses in Edmonton, Alberta get the most out of their technology. As specialists in solutions for small and medium businesses on a budget, we connect with clients because our style is friendly and personal. No lofty jargon or confusing tech-talk. Just simple, straightforward client-centered approach based on trust, honesty and integrity. Our clients consider us a Friend, Confidant, and Trusted advisor and rely on us for clear, unbiased expert technical advice.

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Refine Your Search

it technician jobs in alberta

Tier II Technician

On Site Technical Support Technician

Operations System Technician

Help Desk Technician (Canada Summer Job)

Tier 1 Technician (In-Office)

POS Support Technician - Seasonal

Field Service Consultant Edmonton

IT Hardware Technicians

Support Centre Technician - Tier 2

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