Alberta User support technician Jobs – 92 Openings This Week

Tier II Technician
SureFire IT Solutions Inc. —Edmonton, AB
- From $55,000 a year
- Monday to Friday
- Windows
- Computer networking
- Computer skills
Quick apply
POS Support Technician - Seasonal
Calgary Exhibition & Stampede —Calgary, AB
- 8 hour shift
- Computer Science
- Heavy lifting
- Customer service
Quick apply
On Site Technical Support Technician
403Tech —Calgary, AB
- Typing
- In-person
- Communication skills
Network Engineer/ Field Network Technician (Freelancer) – EDMONTON, ALBERTA
Axiom Technologies —Edmonton, AB
- On call
- Travel
- Computer networking
- Communication skills
Computer Network Technician
Trotter & Morton Group of Companies —Calgary, AB
- From $74,880 a year
- Weekends as needed
- Customer service
- English
- Windows
- Wellness program
Quick apply
Bike Technician (May to October)
FAIRMONT —Jasper, AB
- Full-time
- Customer service
- Sanitation
- Organizational skills
Quick apply
Help Desk Technician (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Installation and Service Repair Technician
Advantage Home Health Solutions —Calgary, AB
- $44,000–$50,000 a year
- Full-time
- Microsoft Office
- QuickBooks
- Computer skills
- Disability insurance
- Dental care
7d
Customer Support Specialist
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Dental care
Technical Dispatch - Calgary/Red Deer
Bulletproof IT —Calgary, AB
- $40,000–$45,000 a year
- No experience needed
- Windows
- Communication skills
Quick apply
Operations System Technician
Canlin Energy —Calgary, AB
- Full-time
- ERP systems
- Analysis skills
- Project management
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Edmonton, AB
- Customer service
- Windows
- Communication skills
6d
Post Inspection Specialist
U-Haul —Edmonton, AB
- Immediate opening
- Driving
- Automotive diagnostics
- Profit sharing
- Designated paid holidays
Mining Technology Implementation Specialist
Finning International Inc. —Fort McMurray, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Pre-Inspection Specialist
U-Haul —Edmonton, AB
- Immediate opening
- Driving
- Automotive diagnostics
- Profit sharing
- Designated paid holidays
Installation Technician - Electronic Security
Securitas Technology Canada Corporation —Calgary, AB
- Weekends as needed
- Writing skills
- Communication skills
- Designated paid holidays
- Disability insurance
Quick apply
Hitch Installer / Entry Leve Mechanic
U-Haul —Grande Prairie, AB
- $15–$18 an hour
- Immediate opening
- Mechanic experience
- Customer service
- High school diploma or GED
- Profit sharing
- Designated paid holidays
Quick apply
Hitch Professional
U-Haul —Calgary, AB
- Part-time
- High school diploma or GED
- Driving
- Power tools
- Profit sharing
- Designated paid holidays
Refrigeration and Air Conditioning Mechanic, Preventive Maintenance - Days, Facilities Management
The University of Calgary —Calgary, AB
- Overtime
- Microsoft Word
- Microsoft Office
- Programmable logic controllers
Certified Fire Alarm Technician
Mircom Group of Companies —Edmonton, AB
- Microsoft Word
- Microsoft Excel
- Heavy lifting
Quick apply

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user support technician jobs near alberta

Tier II Technician

SureFire IT Solutions Inc.
Edmonton, AB

Quick apply

Job details

Permanent
From $55,000 a year

Qualifications

Windows
Network management
CompTIA Network+
Computer networking
Computer skills
CompTIA A+
Driving Licence
Time management

Full job description

SureFire IT Solutions is a dynamic and growing technology management service company located in southeast Edmonton. We are looking for an experienced Tier II Service Technician to join our fun and supportive team. The successful candidate is a key contributor in the success of managing our client’s networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware.The requirements listed below are representative of the knowledge, skill, and/or ability required. Success in the Tier II Technician position will be based on your ability to meet or exceed our client’s expectations and by exceeding the SLA (Service Level Agreements) put in place for the various agreements.
The position is full-time Monday-Friday from 8:00am-5:00pm.Candidates must possess a valid driver’s license with access to a vehicle suitable for use to travel to and from client sites. The expertise and skills required for this position are:

Strong interpersonal skills which include a calm and welcoming manner, active listening and customer care is a must
Strong skills in documentation and organization of details
Excellent time management skills
Ability to provide and maintain detailed documentation for each job
Ability to work on multiple priorities simultaneously
Ability to work with a team of individuals in various tiers of support and management
3+ years of experience supporting end users and server infrastructure in a business environment
Valid driver’s license and reliable vehicle

Technical expertise required:

Strong computer skills and the ability to effectively communication through email
Knowledge in basic networking configurations
Experience in Windows Operating Systems
Ability to remain in contact with the client through the completion of the incident
Ability to solve complex technical problems and meet deadlines

Educational or previous experience recommendations:

A+ Certification is preferred Knowledge in basic networking configurations
NET+ Certification is preferred Experience in Windows Operating Systems
Microsoft Certifications MS-900 & AZ-900
3+ years’ experience in computer network management is required

The key tasks and responsibilities for this position include:

Respond to advanced support issues both remotely and onsite at various locations across Edmonton
Troubleshoot and resolve end user issues
Provide consistent communication and updates
Coordinate customer support with team and Service Manager
Monitor and review alerts
Participate in the on call rotation, providing SureFire’s clients with responsive support with critical technology infrastructure incidents.

In addition to a competitive salary and benefits, we also offer:

A great office environment and fun team atmosphere. Our office is business casual, open-concept and highly collaborative
Opportunities for future growth within the company
Training and development

More about SureFire IT Solutions:SureFire IT Solutions was founded in 2006 to help businesses in Edmonton, Alberta get the most out of their technology. As specialists in solutions for small and medium businesses on a budget, we connect with clients because our style is friendly and personal. No lofty jargon or confusing tech-talk. Just simple, straightforward client-centered approach based on trust, honesty and integrity. Our clients consider us a Friend, Confidant, and Trusted advisor and rely on us for clear, unbiased expert technical advice.

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Refine Your Search

user support technician jobs in alberta

Tier II Technician

POS Support Technician - Seasonal

On Site Technical Support Technician

Network Engineer/ Field Network Technician (Freelancer) – EDMONTON, ALBERTA

Computer Network Technician

Bike Technician (May to October)

Help Desk Technician (Canada Summer Job)

Installation and Service Repair Technician

Customer Support Specialist

Technical Dispatch - Calgary/Red Deer

Operations System Technician

Desktop Support Engineer (Dispatch /Part-Time)

Post Inspection Specialist

Mining Technology Implementation Specialist

Pre-Inspection Specialist

Installation Technician - Electronic Security

Hitch Installer / Entry Leve Mechanic

Hitch Professional

Refrigeration and Air Conditioning Mechanic, Preventive Maintenance - Days, Facilities Management

Certified Fire Alarm Technician

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