calgary ab technical support Jobs – 109 Openings This Week

IT Systems Administrator - 1.0 FTE - CO - Probationary
Foundations for the Future Charter Academy —Calgary, AB
- $79,955–$99,861 a year
- Full-time
- Microsoft Access
- Azure
- Computer Science
12d
Retail IT Systems Administrator (Windows / Systems Operations / Information Security)
Parkland Corporation —Calgary, AB
- Full-time
- Windows
- Analysis skills
- Scripting
Information Services Technician
Osler, Hoskin & Harcourt LLP —Calgary, AB
- On call
- Customer service
- Windows
- Microsoft Office
Geospatial Technical Support and Training Specialist - Alberta
Cansel Survey Equipment Inc. —Calgary, AB
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
WindServer System Administrator
WSP —Calgary, AB
- $70,600–$102,500 a year
- Windows
- SQL
- AWS
Canada Regional Lead - Service Desk and On-site Technology Support
EY —Calgary, AB
- Microsoft Outlook
- Customer service
- Master's degree
- Dental care
E-Invoicing Support Analyst
Tourmaline Oil Corp. —Calgary, AB
- Full-time
- Bachelor's
SERVICE DESK ANALYST – (CAT)
Trican Well Service —Calgary, AB
- Full-time
- Computer Science
- Microsoft Office
- Databases
- Commuter benefits
- Employee assistance program
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Support Analyst
ATB Financial —Calgary, AB
- Customer service
- Salesforce
- Windows
IT Specialist
Neighbourly Pharmacy —Calgary, AB
- Full-time
- Analysis skills
- Communication skills
Quick apply
Senior Systems Administrator
Alberta Securities Commission —Calgary, AB
- Full-time
- Remote
- Azure
- SQL
- Computer networking
- Disability insurance
- Dental care
1d
Retail IT Systems Administrator (Windows / Systems Operations / Information Security)
Parkland —Calgary, AB
- Full-time
- Windows
- Analysis skills
- Scripting
Quick apply
System Administrator - 6 Month Fixed Term
LaPrairie Group —Calgary, AB
- On call
- Azure
- Computer Science
- AWS
Quick apply
IT Coordinator
MNP —Calgary, AB
- Overtime
- Customer service
- English
- Windows
Application Support Analyst
Long View Systems —Calgary, AB
- $69,960–$91,822 a year
- Hybrid work
- Azure
Bilingual Service Desk Analyst
Maplesoft Group —Calgary, AB
- $25–$50 an hour
- Bilingual
- Customer service
- English
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Customer service
- Windows
- Communication skills
5d
POS Support Technician - Seasonal
Calgary Exhibition & Stampede —Calgary, AB
- 8 hour shift
- Computer Science
- Heavy lifting
- Customer service
Quick apply
Systems Engineer (SysAdmin/IT Software Support)
Seequent —Calgary, AB
- Computer Science
- Engineering
- Bachelor's
Technical Dispatch - Calgary/Red Deer
Bulletproof IT —Calgary, AB
- $40,000–$45,000 a year
- No experience needed
- Windows
- Communication skills
Quick apply

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technical support jobs near calgary ab

IT Systems Administrator - 1.0 FTE - CO - Probationary

Foundations for the Future Charter Academy
Calgary, AB

Apply Now

Job details

Full-time
$79,955–$99,861 a year
12 days ago

Qualifications

Authentication
TCP
System administration
Microsoft Access
Azure
Computer Science
XML
Enterprise software
ERP systems
Post-secondary education
Microsoft SQL Server
Information Systems
Enterprise architecture
Information security
SQL
DHCP
Bachelor's
ITIL
REST
Scripting
Computer networking
DNS
APIs
JSON
TCP/IP
AI
PowerShell
Active Directory
Intune

Full job description

IT Systems Administrator – 1.0 FTE

Central Office

Located in Calgary, Foundations for the Future Charter Academy (FFCA) is the largest public

charter school in Alberta, serving over 4000 students in eight campuses throughout the city. We

offer educational programming through a distinctive Direct Instruction Teaching and Learning

Framework (DITLF) that has been refined and developed within the Alberta context for students

from Kindergarten to Grade 12. Our mission is to provide a safe and caring environment where

the four pillars of our charter, namely academic excellence, character development, parental

involvement and staff leadership are valued and fostered.

Position Summary

The IT Systems Administrator is a senior technical role responsible for the administration,
integration, operation and governance of FFCA’s enterprise systems, identity platforms, and
data flows across the organization.

Reporting to the Director of Technology, this role combines sysadmin-level responsibilities,
enterprise application support, and data governance oversight to ensure FFCA’s systems are
reliable, secure, and aligned with operational and regulatory requirements. This role serves as
the primary technical steward for how data moves between systems, how identities are
provisioned and governed, and how enterprise platforms securely operate at scale across
multiple campuses.

Responsibilities

1. Systems Administration & Identity Management
a. Administer and maintain core directory and identity systems, including:

i. Active Directory
ii. Microsoft Entra ID
iii. Google Workspace

b. Manage and maintain identity lifecycle processes:
i. Account provisioning, role changes, transfers, and deprovisioning
ii. Student, staff, and contractor identity workflows

c. Support and maintain directory synchronization tooling (e.g., Entra Connect,
Google Sync)

d. Troubleshoot complex authentication, authorization, and access issues
e. Enforce least-privilege access and role-based access control across systems
f. Maintain system documentation, scripts, data, and configuration standards

i. Architecture diagrams
ii. Integration maps
iii. System dependency documentation

2. Enterprise Applications & Tier-3 Support
a. Provide Tier-3 escalation support for enterprise platforms, including:

i. PowerSchool (SIS)
ii. Rycor, Atrieve, LINQ systems
iii. Edsby, EduLog, PASI, School Messenger

iv. Follett Destiny and other instructional/business systems
b. Serve as technical liaison with vendors for advanced troubleshooting
c. Coordinate upgrades, maintenance windows, and system changes
d. Ensure system configurations align with divisional standards and policies

3. Enterprise Data Governance & Stewardship
a. Act as technical owner for enterprise data flow and integrity across systems
b. Through consultation with key stakeholders, maintain and evolve FFCA’s

System Integration Map.
c. Monitor and improve data quality, consistency, and timeliness
d. Identify and mitigate risks related to:

i. Manual data transfers
ii. Legacy scripts
iii. One-off integrations

e. Support compliance with Alberta privacy legislation and FFCA data governance
policies

f. Define, implement, and operationalize data standards, classification
frameworks, and retention practices across enterprise systems in alignment
with FFCA practices and procedures

g. This role directly addresses FFCA’s current reliance on manual, legacy, and
vendor-managed data synchronizations across systems

4. Data Integration & Automation
a. Collaborate with FFCA administration and leadership, support, maintain, and

modernize system integrations, including:
i. SIS-driven data exports/imports
ii. API-based and file-based integrations
iii. PowerQuery, scripted, and vendor-provided connectors

b. Troubleshoot data flow failures and reconciliation issues
c. Identify high-risk manual data processes and lead their redesign into

resilient, monitored, auditable automations that improve reliability, security, and
efficiency

d. Maintain documentation for all data flows and integration dependencies
e. Ensure privacy standards and legislation requirements are met or exceeded

5. Service Management & Continuous Improvement
a. Develop and maintain:

i. Knowledge base articles
ii. Standard operating procedures
iii. Change and incident documentation

b. Support change management and post-incident reviews
c. Standardize routine enterprise processes through documentation and

implementation
6. Project Delivery & Technical Enablement

a. Lead or co-lead small-to-medium projects related to:
i. Systems modernization
ii. Identity improvements
iii. Data integration enhancements

b. Provide technical execution support on large divisional initiatives
c. Support testing, rollout, documentation, and staff readiness
d. Translate complex technical dependencies into actionable project insights

Required Education and Training

Post-secondary education in Information Systems, Computer Science, or related field

Bachelor’s Degree in Information Systems, Computer Science, or related field preferred

5+ years’ experience in a sysadmin, systems analyst, or enterprise IT role

Relevant industry certifications (e.g. Microsoft, Google, Identity or Security)

Experience in K-12 or public-sector environments preferred

Demonstrated experience with:

o Enterprise application support for educational systems (SIS/ERP systems)

o Experience in maintaining or refactoring legacy scripts or integrations

Desired Knowledge and Skills

Ability to communicate clearly and work closely with technical and non-technical

stakeholders

Demonstrated experience with Active Directory, Entra, and Azure cloud platforms

Experience with Microsoft Intune / Endpoint Manager, Conditional Access, and

Autopilot provisioning

Demonstrated experience with scripting, automation, and orchestration, including

PowerShell automation

Working knowledge of API authentication, including OAuth, service

accounts, Data transformation and systems integration

Demonstrated understanding of information security frameworks and controls (e.g.,

NIST, CIS)

Demonstrated understanding of business continuity practices

Experience clearly documenting systems and integrations

Working knowledge of TCP/IP and routing

Working knowledge of DNS and DHCP architecture

Working knowledge of VLAN concepts and network authentication concepts

(802.1X)

Demonstrated experience with SQL Server or Azure SQL administration, including

basic query writing and troubleshooting

Experience with REST API integrations and scheduled automation workflows

Experience with CSV, XML, and JSON workflows

Familiarity with data governance concepts and public-sector privacy legislation

requirements

Demonstrated knowledge or experience using generative AI platforms responsibly

to improve operations

Knowledge of ITIL, service management, project management, and enterprise

architecture concepts

Microsoft 365 and/or Google Workspace administration

Automation and orchestration experience

Annual Salary: $79,955 – $99,861

Application Details:

Interested candidates are asked to e-mail a cover letter, resume and three reference
names/contact information to [email protected].

Closing Date: This position will remain open until a suitable candidate is found.

We thank you for your interest in FFCA but only short-listed candidates will be contacted.

Apply Now

Refine Your Search

technical support jobs in calgary ab

IT Systems Administrator - 1.0 FTE - CO - Probationary

Retail IT Systems Administrator (Windows / Systems Operations / Information Security)

Information Services Technician

Geospatial Technical Support and Training Specialist - Alberta

WindServer System Administrator

Canada Regional Lead - Service Desk and On-site Technology Support

E-Invoicing Support Analyst

SERVICE DESK ANALYST – (CAT)

Support Analyst

IT Specialist

Senior Systems Administrator

Retail IT Systems Administrator (Windows / Systems Operations / Information Security)

System Administrator - 6 Month Fixed Term

IT Coordinator

Application Support Analyst

Bilingual Service Desk Analyst

Desktop Support Engineer (Dispatch /Part-Time)

POS Support Technician - Seasonal

Systems Engineer (SysAdmin/IT Software Support)

Technical Dispatch - Calgary/Red Deer

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