calgary ab it support Jobs – 114 Openings This Week

Global Service Desk (GSD) Analyst - Part Time
Long View Systems —Calgary, AB
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
1d
WindServer System Administrator
WSP —Calgary, AB
- $70,600–$102,500 a year
- Windows
- SQL
- AWS
Bilingual Service Desk Analyst
Maplesoft Group —Calgary, AB
- $25–$50 an hour
- Bilingual
- Customer service
- English
Desktop Support Landesk - Alberta, Canada
Info-Ways —Calgary, AB
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Support Analyst
ATB Financial —Calgary, AB
- Customer service
- Salesforce
- Windows
On Site Technical Support Technician
403Tech —Calgary, AB
- Typing
- In-person
- Communication skills
Tier 1 - Customer Experience Representative Part Time
Moby —Calgary, AB
- Part-time
- Remote
- High school diploma or GED
- In-person
- AI
- Paid time off
- Work from home
Quick apply
4d
E-Invoicing Support Analyst
Tourmaline Oil Corp. —Calgary, AB
- Full-time
- Bachelor's
Help Desk Technician (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Canada Regional Lead - Service Desk and On-site Technology Support
EY —Calgary, AB
- Microsoft Outlook
- Customer service
- Master's degree
- Dental care
Geospatial Technical Support and Training Specialist - Alberta
Cansel Survey Equipment Inc. —Calgary, AB
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Application Support Analyst
Long View Systems —Calgary, AB
- $69,960–$91,822 a year
- Hybrid work
- Azure
Accounting Support Specialist
MNP —Calgary, AB
- Hybrid work
- Bilingual
- English
- Business
Software Data Analyst
Ameresco —Calgary, AB
- Immediate opening
- Microsoft Excel
- Microsoft Office
- Project management
Technical Support Specialist
Absorb —Calgary, AB
- Full-time
- Remote
- Microsoft Office
- Dental care
- Paid time off
POS Support Technician - Seasonal
Calgary Exhibition & Stampede —Calgary, AB
- 8 hour shift
- Computer Science
- Heavy lifting
- Customer service
Quick apply
IT Field Specialist
Neighbourly Pharmacy —Calgary, AB
- Full-time
- Computer Science
- Heavy lifting
- Up to 50% travel
Quick apply
Systems Administrator (6-month contract)
Klohn Crippen Berger —Calgary, AB
- $100,000–$125,000 a year
- Contract
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Calgary, AB
- Full-time
- In-person
- Communication skills
Quick apply
Senior Specialist - IT Server Operations
Parkland Corporation —Calgary, AB
- Full-time
- Oracle
- Customer service
- Windows

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it support jobs near calgary ab

Global Service Desk (GSD) Analyst - Part Time

Long View Systems -
Calgary, AB

Apply Now

Job details

Temporary
$22 an hour
1 day ago

Qualifications

Incident management
Customer service
Technical support
Communication skills
CompTIA A+

Full job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?

We are looking for a professional and eager Part Time Global Service Desk Analyst for our Integrated Global Services team located across the following locations Calgary, Edmonton, Toronto, Vancouver, or the greater areas! You will have a direct impact on Long View's success through leading the delivery of service excellence, while working with a diverse team servicing clients across the globe. You will provide tier I support for all IT and communications systems in use with the service desk.

A Day in the life:

Submit fully documented customer issues into a ticket management system
Analyze the symptoms, determine the urgency and where possible, provide resolution to the issue
Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle
Understand and assist with all internal and external escalations
Continue to look for process improvement opportunities, and follow up with peers and leads in improving service delivery

What you bring:

2+ years of experience in a technical support role providing tier I support in a service desk or help desk role
The ability to speak in a professional environment
Excellent written and verbal communication skills
Proven ability to troubleshoot and resolve technical and procedural issues
Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally
Capability to establish rapport among peers and colleagues
Proven ability to provide superior customer service both on and off of the phone

What makes you awesome:

ITIL Incident Management understanding
A+ Certification

Why work at Long View:

Great people and culture
Recognition programs
FUN is one of our core values

Shift Availability:

Monday - Friday, 7:00 AM - 1:00 PM MST

Ability to work additional hours during busier seasons

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

Apply Now

Refine Your Search

it support jobs in calgary ab

Global Service Desk (GSD) Analyst - Part Time

WindServer System Administrator

Bilingual Service Desk Analyst

Desktop Support Landesk - Alberta, Canada

Support Analyst

On Site Technical Support Technician

Tier 1 - Customer Experience Representative Part Time

E-Invoicing Support Analyst

Help Desk Technician (Canada Summer Job)

Canada Regional Lead - Service Desk and On-site Technology Support

Geospatial Technical Support and Training Specialist - Alberta

Application Support Analyst

Accounting Support Specialist

Software Data Analyst

Technical Support Specialist

POS Support Technician - Seasonal

IT Field Specialist

Systems Administrator (6-month contract)

Tier 1 Technician (In-Office)

Senior Specialist - IT Server Operations

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