remote devops and cloud manager Jobs – 133 Openings This Week

Senior Manager, Solutions Architecture - Genesys CCaaS
TELUS Digital —Calgary, AB
- $224,000–$254,000 a year
- Full-time
- Remote
- CRM software
- Computer Science
- Sales
Database/Business Intelligence Admin
Parsons —Remote
- $40.87–$64.90 an hour
- Remote
- Oracle
- DevOps
- SQL
- Wellness program
- Dental care
Senior AI Engineer - Grafana Ops, AI/ML | Canada | Remote
Grafana Labs —Remote
- $129,392–$217,128 a year
- Remote
- Azure
- DevOps
- AWS
Senior Manager – Systems Engineering
TELUS Digital —Calgary, AB
- $118,000–$180,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Engineering
Technical Director (Perm, Canada, Remote)
nearForm —Remote
- Full-time
- Remote
- Sales
- DevOps
- Databases
- Paid time off
Senior Cloud Specialist
F12.net —Remote
- Full-time
- Remote
- Azure
- DevOps
- AWS
- Disability insurance
- Dental care
Quick apply
6d
Product Owner, Global CRM
Gallagher —Waterloo, ON
- $86,000–$167,500 a year
- Full-time
- Remote
- Computer Science
- Sales
- Salesforce
- Employee stock purchase plan
- Dental care
3d
Sr. Manager Platform Engineering Lead (2 Year Fixed Term), Deloitte Global Consulting Services
Deloitte —Toronto, ON
- $104,000–$215,000 a year
- Remote
- Azure
- DevOps
- Project management
Principal Software Engineer
eDynamic Learning —Remote
- $180,000–$220,000 a year
- Full-time
- Remote
- Management
- Computer Science
- DevOps
Quick apply
DevSecOps Engineer
Revizto —Engineer, BC
- Remote
- Azure
- DevOps
- Databases
IT Manager
Velixo —Remote
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Azure
Quick apply
Technical Customer Success Manager
Gruntwork —Toronto, ON
- $155,000–$200,000 a year
- Full-time
- Remote
- Azure
- DevOps
- SQL
- Profit sharing
- Dental care
Technical Account Manager
Foundant Technologies Inc. —Remote
- Full-time
- Remote
- Azure
- DevOps
- Databases
- Paid time off
Senior Developer / DevOps Specialist
Aequilibrium Software Inc. —Remote
- $52–$55 an hour
- Full-time
- Remote
- Oracle
- DevOps
- Databases
Quick apply
Staff DevOps Engineer — Developer Infrastructure - CANADA (Remote)
Luxury Presence —Remote
- Full-time
- Remote
- DevOps
- AWS
- APIs
Quick apply
Senior Security Engineer - Cloud Identity
Marqeta —Toronto, ON
- $136,800–$171,000 a year
- Remote
- Doctoral degree
- DevOps
- Master's degree
Software Developer
Intelex —Remote
- $79,300–$147,300 a year
- Remote
- Azure
- Computer Science
- DevOps
Senior DevOps Developer
Auvik Networks —Toronto, ON
- $125,500–$163,500 a year
- Remote
- DevOps
- Agile
- Python
Quick apply
DevOps Engineer
Broadridge —Toronto, ON
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
Technical Program Manager
Quantiphi —Remote
- Full-time
- Remote
- Azure
- Computer Science
- PMP

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Senior Manager, Solutions Architecture - Genesys CCaaS

TELUS Digital -
Calgary, AB

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Job details

Full-time
$224,000–$254,000 a year

Qualifications

CRM software
Telephony
Computer Science
Sales
Salesforce
DevOps
Analysis skills
Bachelor's
Product development
Telecommunication
APIs
Agile
Business requirements
AI
Communication skills
Pre-sales
Analytics
Information Technology

Full job description

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Enterprise Technology, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Toronto or Vancouver. We are still willing to consider candidates who need to Work From Anywhere (Remote).

The Opportunity

The Senior Manager, Solutions Architecture for Genesys CCaaS is a technical pre-sales role responsible for designing and architecting modern cloud contact center solutions leveraging Genesys Cloud CX and integrated customer experience platforms. This position combines deep technical expertise with strong client engagement skills to develop innovative, scalable solutions that address complex business requirements while supporting the sales lifecycle end-to-end.

Responsibilities

Lead technical pre-sales engagements from discovery through solution design, including client workshops, platform demonstrations, and proofs of concept
Architect end-to-end cloud contact center solutions leveraging Genesys Cloud CX capabilities across voice, digital, workforce engagement, and AI-driven customer experience
Partner with sales and delivery teams to scope, estimate, and propose solutions, providing technical leadership throughout the sales cycle
Build, maintain, and present world-class demos for a variety of verticals (i.e., Finance, Healthcare, Telco, and Consumer).
Design scalable, secure, and resilient architectures that integrate Genesys CCaaS with CRM systems, data platforms, and third-party applications
Develop detailed solution designs, architecture diagrams, and technical documentation for complex enterprise environments
Stay current on Genesys platform enhancements, CCaaS market trends, and emerging technologies (AI, automation, analytics)
Collaborate across TELUS Digital to incorporate broader capabilities such as Data & AI, automation, and digital product development into client solutions

Qualifications

5+ years of experience in solutions architecture, pre-sales engineering, or technical consulting within cloud and contact center technologies
Strong expertise in Genesys Cloud CX (Genesys CCaaS), including architecture, integrations, and platform capabilities
Experience with CRM systems (e.g., Salesforce, Zendesk, Microsoft Dynamics) and omni-channel customer engagement platforms
Strong understanding of contact center operations, including routing, IVR, workforce engagement, and reporting/analytics
Excellent communication skills with the ability to translate complex technical concepts for both technical and business audiences
Proven experience designing and positioning large-scale, enterprise cloud solutions
Strong analytical and problem-solving skills with attention to detail
Bachelor’s degree in Computer Science, Information Technology, or a related field

Bonus Points

Genesys Cloud CX certifications (e.g., Architect, Developer, or Professional certifications)
Experience migrating legacy contact centers to Genesys CCaaS
Knowledge of AI-driven capabilities such as virtual agents, speech analytics, and predictive routing
Hands-on experience with APIs, integrations, and data migration strategies
Understanding of telephony, SIP, and voice infrastructure in cloud environments
Familiarity with agile delivery methodologies and modern DevOps practices

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.

Compensation Range: CA$224K - CA$254K

Apply Now

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