Hardware/desktop support analyst Jobs

Junior IT Support Analyst
Group Medical Services —Regina, SK
- Overtime
- Computer Science
- Customer service
- IT
Quick apply
7h
Analyste de Support 1 / Level 1 Support Analyst
McKesson —Saint-Laurent, QC
- $54,100–$90,100 a year
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Wellness program
- Employee stock purchase plan
5h
Service Desk Analyst 2
Beem Credit Union —Burnaby, BC
- $69,500–$81,800 a year
- Hybrid work
- Azure
- Computer Science
- Customer service
- Disability insurance
- Dental care
computer technician
Alien Informatique Inc —Saint-Georges, QC
- $24–$30 an hour
- Full-time
- Bilingual
- English
- Windows
Information Technology Analyst
The City of Red Deer —Red Deer, AB
- $37.83–$57.40 an hour
- Full-time
- CAD
- Windows
- Computer networking
7h
Bilingual Senior Analyst, End User Computing (EUC) Support - Level 2
CMHC —Ottawa, ON
- $73,555.31–$91,944.14 a year
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- English
Service Desk Analyst Co-Op
IKO Industries Ltd. —Mississauga, ON
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
6d
Bilingual IT Support Analyst
DWF —Toronto, ON
- Up to $75,000 a year
- Full-time
- Bilingual
- Azure
- Customer service
- Dental care
Deskside Support Analyst-Onsite
Compugen Inc —Vancouver, BC
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
Service Desk Tier 1 Analyst
Doane Grant Thornton —Vancouver, BC
- $54,100–$61,000 a year
- Full-time
- Azure
- Analysis skills
- No university degree
- Profit sharing
3h
user support technician
Hy-Tek Computers —Rocky Mountain House, AB
- $35.50–$49.07 an hour
- Temporary
- English
- Windows
- Microsoft Office
- Dental care
- Vision care
6d
IT Service Desk Analyst
Drax Group —Prince George, BC
- $60,000–$70,000 a year
- Azure
- Windows
- Microsoft Office
- Dental care
user support technician
Quantum Xpress LTD. —New Liskeard, ON
- $31 an hour
- Full-time
- English
- Windows
- Microsoft Office
7d
Tier 2 Help Desk Analyst
Keeran Networks —Edmonton, AB
- Communication skills
- Time management
Quick apply
Field Technician Support
1Valet —Vancouver, BC
- $60,000–$80,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Engineering
- Paid time off
- Work from home
Quick apply
IT Systems Analyst
Rexall Pharmacy Group LTD —Mississauga, ON
- $65,858–$86,438 a year
- Azure
- Research
- Windows
Quick apply
System Engineering Analyst, Networking (Junior)
General Dynamics Mission Systems - Canada —Ottawa, ON
- $73,000–$80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's
- Dental care
- Tuition reimbursement
Quick apply
Help Desk Analyst
Keeran Networks —Edmonton, AB
- Communication skills
- Time management
Quick apply
Technical Analyst 3
FORTIS BC —Surrey, BC
- $6,770 a month
- Full-time
- Computer science
- Computer Science
- Customer service
Technical Analyst (Auxiliary)
ISM Canada —Victoria, BC
- $3,188.82–$3,648.92 a month
- Temporary
- Azure
- Windows
- Microsoft Office
- Work from home
1d

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Junior IT Support Analyst

Group Medical Services -
Regina, SK

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Job details

Full-time
7 hours ago

Qualifications

Desktop support
Computer Science
Customer service
Post-secondary education
IT
CompTIA A+
Help desk

Full job description

At GMS, we've been helping Canadians for more than 75 years to get the health and travel insurance they want and need. The same pioneering spirit that started our story is what drives us to do things differently today. Insurance, honestly, is our promise, and it's what we do at GMS. We care about our customers, our community and each other. As a non-profit organization, we're proud to reinvest our profits into the health of the communities we serve and that have supported us since 1949.

We want our employees to feel good about coming to work and being in a workplace that promotes flexibility, growth and a healthy work-life balance. If you'd like to be part of a team that truly takes care of our customers, our communities, and each other, this could be your chance.

Here's the role
The Junior IT Support Analyst provides essential hands-on technical support as a member of the IT Operations team. This role serves as the primary point of contact for troubleshooting hardware, configuring Windows desktops and laptops, and managing user provisioning onboarding/offboarding). You will work directly with employees to diagnose technical issues, resolve everyday hardware and software problems, and assist the broader IT Operations team with routine system maintenance.

Position Responsibilities

Respond to and resolve hardware, software, and other technical desktop issues for staff via phone, email, or in person.
Handle account creation, terminations, password resets, and access permissions following established IT procedures.
Setup, configure, and patch Windows laptops and desktops based on company standards.
Manage, deploy, and troubleshoot day-to-day workplace technology, including monitors, docking stations, and other user issues.
Maintain accurate hardware inventory logs and coordinate with external vendors for printer and equipment repairs.
Diagnose and troubleshoot complex desktop issues, escalating to senior resources when necessary.
Assist with routine, hands-on IT operations, and office tech maintenance as needed.

Competencies

Critical ThinkingJudgement: Identifies issues or patterns within area of knowledge and experience. Uses available information, logic, and sound judgement to assess cause and impact, determine options, and make informed day-to-day decisions. Knows when to escalate or seek guidance.
Customer Focus: Listens to customer needs and responds with timely, accurate services that addresses each customer's unique situation, making each interaction count through care and intention.
Results Orientation: Focuses on desired outcomes, sets personal expectations, and works proactively to achieve milestones. Takes initiative, seeks out opportunities to contribute, and consistently follows through to drive progress.
PlanningOrganizing: Strong ability to work under pressure by organizing and prioritizing own work; understands the interdependencies of own work on others.

EducationExperience

Post-secondary education in Computer Science, Information Systems, or a related technical field (or an equivalent combination of education and experience).
1+ years of experience in IT desktop support, helpdesk, or technical customer service.
Familiarity with the Microsoft ecosystem (Windows, Microsoft 365) and Dell hardware is preferred.
CompTIA A+ or relevant IT certifications would be considered an asset.

Work Conditions

Ability to life computer-related equipment of 50 pounds
Some off hours and/or overtime support may be requested

When you become a GMSer, you can expect:

Competitive salary and bonus opportunities.
Personal and professional development initiatives.
Social events, volunteer opportunities, and a whole lot of fun.
Free coffee - yes, really! And if tea is more of your vibe, we've got that covered too!

Are we a fit?
If you think so, please apply by Friday June 19, 2026. We'd love to reach out to everyone who applies, but we just don't have enough hands! If you're selected for an interview, we'll be in touch. If not, please consider us again in the future

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