The Opportunity
We’re looking for a hands-on Senior Systems Engineer who thrives at the intersection of operations and strategy. In this role, you will be the organization’s go-to expert for deskside support and enterprise systems, while also shaping and evolving our overall IT architecture.
You’ll take ownership of our infrastructure roadmap, designing and implementing scalable, secure, and modern systems across servers, cloud platforms, networking, and security. From leading system integrations and managing a hybrid Microsoft environment to strengthening cybersecurity and enabling AI-ready capabilities, you will play a critical role in advancing our technology landscape.
This is a backfill opportunity for someone who enjoys both rolling up their sleeves to solve day-to-day technical challenges and stepping back to assess, design, and continuously improve the broader IT environment. You’ll collaborate closely with leadership, lead initiatives end-to-end, and help build a resilient, well-governed technology foundation that supports long-term business growth.
Success in this role requires more than technical expertise. You are approachable, collaborative, and positive, with the confidence to navigate complexity and communicate effectively with both technical and non-technical stakeholders. This role will report to our leadership team directly.
What You’ll Do:
- Be the go-to expert for deskside support and infrastructure administration.
- Define and evolve the organization’s IT architecture and infrastructure roadmap, building scalable, secure, and modern systems to support business growth and digital transformation initiatives, including AI enablement.
- Lead special technology projects from inception through completion.
- Establish and maintain enterprise architecture standards, ensuring systems, integrations, and platforms are aligned, secure, and optimized for performance, scalability, and resilience.
- Monitor system performance and proactively recommend improvements.
- Manage backups, server logs, and alert systems for early issue detection.
- Collaborate with external providers for troubleshooting and support.
- Implement changes using formal change control policies.
- Lead the creation and governance of enterprise documentation and control frameworks (including data handling, retention, and backup policies) to strengthen organizational resilience and ensure secure, compliant technology practices.
- Develop, maintain, and continuously improve IT policies, standards, SOPs and technical documentation to ensure consistent operational support, strengthen cybersecurity and business continuity practices, and establish a secure, well-governed foundation for future AI adoption.
- Support the development of an AI-ready technology foundation by enabling secure data access, integration readiness, and scalable infrastructure design.
- Present IT reports and budget proposals to the Management Team.
- Contribute to business continuity and disaster recovery planning.
- Stay current with emerging technologies and recommend upgrades.
- Support cybersecurity initiatives and infrastructure hardening.
- Primarily based at our Mississauga head office, with occasional local support at a nearby secondary Mississauga site and limited travel (approx. 1–2 trips per year) to our Ohio location, as needed.
What You Bring:
- 5-7 years of experience in server and systems administration
- Expertise in Hyper-V and VMware (including clustering and troubleshooting)
- Strong knowledge of Microsoft 365 Business Premium Apps and Services
- Experience with FortinetEMS, Barracuda, KnowBe4 and other security tools
- Multi-site Networking (FortiGate, Site to Site IPsec)
- Proficiency in scripting (PowerShell, VBA)
- Deep understanding of Active Directory, TCP/IP, DHCP, DNS, SNMP, etc.
- Experience with LAN/WAN/VLAN/VPN and firewall configuration
- Experience with Dynamics 365 CRM and Business Central
- Experience with Power Platform, Power Automate, Power BI
- Experience with MS SQL Server (T-SQL) to query and analyze complex datasets in support of business requirements, reporting, and operational decision-making
- Strong troubleshooting skills across hardware and software
- Experience administering and supporting enterprise VOIP and telephony systems (Avaya), camera systems, and building access, including system configuration, troubleshooting, and user/device management
- Ability to travel to the US to support Ohio office IT systems, if/as required
Bonus Points
- Role-based certifications in Cloud & AI Platforms, AI Business Solutions, Security
- Degree in Computer Science, IT, or related field (or equivalent experience)
About Us
Pacline Overhead Conveyors has been a global leader in overhead conveyor systems since 1979. With more than 45 years of experience, we design, manufacture, and install high-quality, purpose-built solutions that boost productivity and efficiency in manufacturing operations and distribution centers. Our success is built on creativity, collaboration, and a commitment to delivering value-engineered solutions – on time and on budget. We’re ISO 9001 certified, and our engineering team provides end-to-end technical support – including in-house testing facilities – to ensure our systems meet rigorous performance standards. Over the years, we’ve installed over 2 million feet of conveyors in more than 30 countries. Pacline’s commitment to innovation, exceptional customer service, and cost-effective solutions makes us a trusted name in the material handling industry.
Why Join Pacline?
Be part of a team where creativity, collaboration, and innovation drive real impact. At Pacline, your ideas matter, your contributions are visible, and your career can grow as we continue to shape solutions for industries worldwide.
Ready to take the lead? Apply now and help shape the future of Pacline’s IT infrastructure.
Pacline is committed to providing equal access and accommodation throughout the recruitment process. If you require accommodation, please contact HR at [email protected]. Please note that limited AI tools may be leveraged for administrative purposes during recruitment, but the selection and evaluation of candidates is conducted by our team and management.
Pay: $90,000.00-$120,000.00 per year
Benefits:
- Company events
- Disability insurance
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Mississauga, ON L4Z 1N9: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- server and system administration: 5 years (required)
- Hyper-V: 5 years (preferred)
- VMware: 1 year (preferred)
- help desk: 1 year (preferred)
Willingness to travel:
Work Location: In person
