C ontract/Temporary Assignment up to 15 months
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Insurance, Records Management and FOI Office is seeking a Freedom of Information (FOI) Coordinator for a 15 month contract role who will be responsible for leading the development of responses to FOI requests, providing technical expertise for Metrolinx’s access to information program, and monitoring activities to ensure full compliance with the Freedom of Information Protection of Privacy Act (FIPPA).
In-Office Requirement – NON-HR: This role is an in‑office position based at our 20 Bay Street location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
What will I be doing?
Leading the development of responses to a high volume of highly contentious access requests; considering all relevant factors when analyzing highly sensitive and complex policy and FIPPA issues, while managing priorities and maintaining efficiency under significant time pressures.
Processing access requests by preparing notices, guiding program staff through record searches, reviewing records for applicable exemptions, meeting with program area executives to discuss records, conducting third party consultations, identifying issues, preparing briefing materials, and conducting briefings with Senior Executives of Metrolinx.
Developing, implementing, and maintaining program policies, processes, strategies, and procedures to fulfill legislated requirements under FIPPA.
Developing and delivering training and workshop materials on the legislative requirements and processes relating to FOI requests to staff at all levels, identifying and communicating any legislative changes and related issues.
Preparing and submitting the organization’s annual report to the IPC Office; fulfilling publication and reporting requirements as established by FIPPA.
Coordinating and preparing briefing materials with recommendations for contentious FOI files, in a clear, concise, and accurate manner, based on careful analysis of the records, the legislation, past precedent, and sound judgement.
Providing expertise, advice, recommendations, interpretation, and direction to staff and senior management on all FOI program components including requests for access to information, specific decisions, appeals, legal opinions, exemptions, case law and the Act.
Consulting with a wide range of internal and external stakeholders on specific initiatives to ensure compliance with access-related statutory requirements, Management Board directives, related government guidelines, and best practices.
Representing Metrolinx in appeals with the Information and Privacy Commissioner (IPC) including mediation and adjudication, and the submission of representations.
Providing support to other special initiatives and activities across Metrolinx that may have FIPPA related implications, such as the Open Data Initiative, posting of Board of Director materials, drafting of data sharing agreements with legal counsel, privacy working groups, records management working groups and Standing Committee requests.
Providing high quality customer service to FOI requesters through clear and effective communication as required throughout the FOI process to formulate and interpret requests, provide information on the process, provide status updates on files, and communicate information regarding exempt information and timelines.
Supporting the development and implementation of strategic priorities and initiatives for the FOI program at Metrolinx.
What Skills and Qualifications Do I Need?
- Completion of a degree in Business Administration, Public Administration/Policy, or related field or a combination of education, training and experience deemed equivalent.
- Demonstrated experience working in the public sector, interpreting/applying relevant legislation, including the Freedom of Information and Protection of Privacy Act or municipal or federal equivalent.
- Experience processing a high volume of FOI files.
- Direct exposure to the Freedom of Information and Protection of Privacy Act, and related guidelines and policies, would be beneficial.
- Experience with developing operational policies, procedures, best practices, and recommendations for compliance with FIPAA/FOI legislation and programs.
- Project coordination and planning skills to coordinate requests, manage resources, prioritize work, track progress, and meet approved project timelines.
- Analytical and evaluation skills to investigate requests, complaints, and issues, and provide expertise and recommendations.
Interpersonal, oral/written communication and training skills to collaborate with and support management, all levels of staff, and colleagues and to develop and deliver training programs to staff and management.
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Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email
[email protected].
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
