Calgary Ab Technical support Jobs – 89 Openings This Week

IT Specialist
Neighbourly Pharmacy —Calgary, AB
- Full-time
- Analysis skills
- Communication skills
Quick apply
Project Team Engineer
403Tech —Calgary, AB
- English
- Computer networking
- Communication skills
Bilingual Automotive Software Onboarding Specialist (Fixed Ops)
PBS Systems —Calgary, AB
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Lead Specialist – IT SAP
Parkland —Calgary, AB
- Full-time
- Analysis skills
- Project management
- Bachelor's
Quick apply
Specialist - IT ETRM System (Lead/Principal)
Parkland —Calgary, AB
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Fixed Operations Software Training Team Lead
PBS Systems —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
8d
Spécialiste, soutien comptable
MNP —Calgary, AB
- Hybrid work
- Bilingual
- Computer science
- English
- Paid time off
Network Administrator (Cisco)
Finney-Taylor Consulting Group —Canada
- Contract
- Azure
- Computer networking
13d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Bilingual POS Technical Support
Beyond Bilingual Inc. —Ontario
As a Bilingual POS Technical Support Specialist, you will be responsible for responding to and resolving technical support calls from store locations in English…
Up to $47,250 a year
Quick apply
13d
User Support Technician
Carry Telecom Inc —North York, ON
Consult user guides, technical manuals and other documents to research and implement solutions. Provide technical support to users via help desk channels,…
$36 an hour
Quick apply
22h

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technical support jobs near calgary ab

IT Specialist

Neighbourly Pharmacy -
Calgary, AB

Quick apply

Job details

Full-time

Qualifications

Telephony
Technical support
Analysis skills
Communication skills

Full job description

POSITION SUMMARY
This role focuses on maintaining and monitoring the software systems and networks for our business. You will be tasked with solving technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

RESPONSIBILITIES

Installation and configuration of software and physical computer systems as required.
Ticket/Incident management: 1st Line intake of all IT Support incoming tickets nationally within the Fresh Service ticketing software
Communicate with internal/external customers and provide updates in a timely manner.
Troubleshoot and resolve issues with software or hardware.
Support resolutions that may require in-store visits/travel.
Walk colleagues or clients through steps to help them resolve their technical problems.
Analyze tickets to detect underlying trends and potential issues.
Support the implementation of new solutions or applications.
Establish accounts for new users and assist with password or login problems.
Participate in business meetings to provide insight into technical requirements.
Support store acquisitions by thoroughly planning and executing IT requirements and upgrades in support of the business and conversion teams.
Write technical and software process documentation as required.
Liaise with other departments to support processes such as auditing and other duties as required by business needs.
Other Duties as assigned.
Travel to the stores may be required for onsite repair.

QUALIFICATIONS

1+ years of experience in a technical support role.
Technical Certifications are preferred but not required.
Working knowledge of Networks, Microsoft O/S, VoIP telephony and all IT hardware systems.

SKILLS

Willingness to solve complicated problems and see projects through to completion.
Analytical skills to study problems and records and identify solutions.
Team-oriented attitude to help other colleagues and departments with technical problems.
Strong interpersonal communication and relationship-building skills.
Ability to manage time and effectively prioritize numerous projects at one time.

This job description represents the general responsibilities and duties of the position but should not be construed as an all-inclusive detailed job description.

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Refine Your Search

technical support jobs in calgary ab

IT Specialist

Project Team Engineer

Bilingual Automotive Software Onboarding Specialist (Fixed Ops)

Lead Specialist – IT SAP

Specialist - IT ETRM System (Lead/Principal)

Fixed Operations Software Training Team Lead

Spécialiste, soutien comptable

Network Administrator (Cisco)

Customer Service Representative - Automotive

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