Venor is proud to partner with Heritage Management in their search for a Facilities Manager to join their team.
Heritage Management is a locally owned and operated real estate company with deep roots in the Maritimes. Founded in 1982 and now entering their 45th year, they have built a trusted reputation for managing commercial properties with professionalism, care, and a long-term perspective. As they look ahead to the next 45 years, Heritage Management is committed to developing the next generation of real estate leaders — pairing emerging talent with experienced professionals who are ready to share their knowledge and pass the torch.
Reporting to the COO and President, the incoming Facilities Manager will step into a well-established operation and take ownership of day-to-day facilities leadership across a varied portfolio. With a primary base at Heritage Court in Moncton and responsibility for properties across New Brunswick, this is a highly visible, hands-on role that offers genuine long-term growth — including the potential to expand into federal government contracts and take on increasing responsibility as the organization scales.
What You’ll Be Doing
- Directly manage a team of 5 maintenance staff — including HVAC technicians, plumbers, and electricians — and provide supervisory oversight of a 30-person night cleaning crew, maintaining high standards across all properties
- Serve as the point of escalation from the Tenant Services Department, taking ownership of complex or time-sensitive tenant issues and ensuring prompt, professional resolution
- Oversee daily operations and maintenance across a diverse portfolio of commercial properties, primarily in Moncton with regular travel to sites throughout New Brunswick, including office warehouses, textile mills, and mixed-use properties
- Manage an active inventory of over 900 HVAC units and other building systems, upholding Heritage Management’s rigorous maintenance standards and capital replacement program
- Assist in developing yearly, 5-year, and 10-year capital forecasts; conduct facility audits and price capital projects — such as roofing replacements — in support of accounting and long-range planning
- Manage vendors and service providers to ensure consistent quality, reliability, and value across all managed properties
- Ensure all facilities meet health, safety, and regulatory requirements, including security inspections and emergency preparedness
- Conduct regular property inspections with a strong eye for presentation, cleanliness, and overall tenant and visitor experience
- Collaborate with internal and external teams on special projects and tenant fit-ups as required
- Be available on an on-call basis to respond to urgent facility needs outside of regular business hours
What We’re Looking For
- 3–10 years of hands-on experience in facilities management, construction, building systems, or a related technical field
- Demonstrated ability to lead and motivate teams, with an appreciation for managing both experienced and younger staff
- Strong technical aptitude and working knowledge of building systems and infrastructure, including HVAC, mechanical, and electrical
- Post-secondary education is valued; equivalent hands-on experience and demonstrated aptitude will be given full consideration — a professional designation is a significant asset
- Proficiency with Microsoft Excel and Word; experience with property management software and capital planning tools is an asset
- Bilingual (English/French) preferred, given the customer-facing nature of the role; a demonstrated commitment to second-language training will be considered
- Proven ability to manage multiple priorities across a geographically dispersed portfolio while remaining organized and detail-oriented
- A self-starter who takes pride in property presentation, cleanliness, and the day-to-day experience of tenants and visitors
- Valid driver’s license with a clean driving record
- Must be bondable and able to complete background screening, including requirements associated with federal government clients
- Ability to perform on-site inspections, including property walkthroughs, climbing stairs, and occasional lifting
Compensation & Benefits
- Competitive compensation commensurate with experience and qualifications
- Company vehicle provided
- Temporary housing is available for candidates relocating to the Moncton area
- Relocation assistance is considered for the right candidate
- Paid professional development, education, and training opportunities
- Potential for share participation after five years of service
- Supportive mentorship from experienced real estate and operations leaders
- Significant long-term growth potential
At Venor and Heritage Management, we embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities.
Benefits:
- Company car
- Relocation assistance
Work Location: In person
