Fredericton, Nb Engagement manager Jobs – 115 Openings This Week

Bilingual Service Delivery Manager
Aspire Lifestyles Americas, Inc. —Fredericton, NB
- $82,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Vision care
Quick apply
Clerk Department Second Admin & Systems-FT
Sobeys —Fredericton, NB
- $17.00–$21.80 an hour
- Full-time
- Basic math
- Microsoft Office
- High school diploma or GED
- Store discount
- Dental care
13d
Outside Parts Salesperson
Richwil Truck Centre - Hanwell —Hanwell, NB
- Full-time
- Sales
- Microsoft Office
- Driving
Quick apply
Medical Office Administrator (MOA)
The Newly —Fredericton, NB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
15h
Horizon Graduate Nurse General Career Application (GN and GPN)
Horizon Health Network —Fredericton, NB
- Temporary
Registered Nurse (casual)
The Newly —Fredericton, NB
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Nursing
Quick apply
Clerk Department Second Meat & Seafood-FT
Sobeys —Fredericton, NB
- $17.00–$21.80 an hour
- Full-time
- High school diploma or GED
- Travel
- Communication skills
- Store discount
- Dental care
9d
Customer Service Representative
Graymont —Canada
- Weekends as needed
- Hybrid work
- CRM software
- Sales
- Customer service
Bilingual Contact Centre Manager – Customer Service (French/English)
Beyond Bilingual Inc. —Canada
- Up to $90,000 a year
- Weekends as needed
- Remote
- Bilingual
- Customer service
- English
Quick apply
7d
Sales Account Specialist (Inside Sales) NARS
Universal Rail Systems —Canada
- Full-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
3d
Customer Success Manager (North America)
Speria —Canada
- Remote
- Spanish
- Communication skills
Senior Advisor, Digital Communications
Metrolinx —Canada
- $93,798 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organizational skills
6d
Counsellor, Remote - Part-Time - Ontario
Kids Help Phone —Canada
- $31.20 an hour
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Employee assistance program
Quick apply
6h
Kinesiologist
The Newly —Fredericton, NB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
9h
Inside Account Manager
Compugen Inc —Canada
- $50,000–$70,000 a year
- Hybrid work
- CRM software
- Sales
- Microsoft Office
1d
Counsellor, Remote - Full-Time - Outside QC & ONT
Kids Help Phone —Canada
- $31.20 an hour
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Employee assistance program
Quick apply
6h
Counsellor, Remote - Part-Time - Outside QC & ONT
Kids Help Phone —Canada
- $31.20 an hour
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Employee assistance program
Quick apply
6h
Counsellor, Remote - Part-Time - Outside QC & ONT
Kids Help Phone —Canada
- $31.20 an hour
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Employee assistance program
Quick apply
6h
Counsellor, Remote - Part-Time - Outside QC & ONT
Kids Help Phone —Canada
- $31.20 an hour
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Employee assistance program
Quick apply
6h
Senior Advisor, Indigenous Consultation
Metrolinx —Canada
- $93,798 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4h

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engagement manager jobs near fredericton, nb

Bilingual Service Delivery Manager

Aspire Lifestyles Americas, Inc. -
Fredericton, NB

Quick apply

Job details

Permanent | Full-time
$82,000 a year

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Visio
English
Microsoft Office
Bachelor's
Team management
B2B
Communication skills

Full job description

This is a newly created permanent position.

Salary: $82,000 CAD

Language Requirements: Bilingual - English/French

Location Requirements: MUST be located in New Brunswick, Canada

Overview

The Service Delivery Manager is responsible for leading and managing the day-to-day operations of the Service Delivery team across travel and lifestyle services.

This role ensures the delivery of exceptional client experiences, meets business and quality goals, and fosters employee engagement.

The manager will coach and develop high-performing teams, drive operational excellence, and support strategic initiatives to exceed client expectations and contractual commitments.

Key Responsibilities

Lead, coach, and motivate remote teams, ensuring effective training, support, and performance evaluations.
Manage staffing levels aligned with business needs.
Establish clear goals and standards, monitor progress, and address development needs.
Design and implement recognition programs to drive engagement.
Maintain team engagement through consistent activities and HR collaboration.
Manage operations to meet budget, quality, productivity, and satisfaction goals.
Develop and document SOPs for new and existing policies.
Partner with HR and Training to ensure hiring and training excellence.
Build infrastructure to support new and growing business.
Champion a high-touch service culture aligned with 'Extraordinary Every Time'.
Ensure adherence to call and case quality standards.
Resolve escalations and complaints with urgency and professionalism.
Support audit readiness and ensure compliance.
Maintain alignment with Aspire Lifestyles and International SOS policies.
Establish consistent communication channels across teams.
Deliver performance presentations to senior management and clients.
Other Duties as assigned.

Knowledge, Skills & Competencies

Strong professional presence and communication skills.
Travel GDS and CRM knowledge
Comprehensive understanding of relevant Travel Industry specific standards and regulations
Ability to thrive in fast-paced, evolving environments.
Strategic leadership, delegation, and coaching capabilities.
Business acumen and client trust-building.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Visio).

Work Experience & Qualifications

Minimum 5 years in travel, lifestyle, or hospitality services.
Minimum 5 years managing teams of 15+ in a call center environment.
Must possess relevant Supervisor Travel Industry Certification accordance with local requirements
Experience with travel programs (air/hotel) and B2B models preferred.
Bachelor’s degree or equivalent experience required.

Language Requirements

Highly proficient communication in English (verbal and written) required
Proficient communication in French (verbal and written) required

Travel, Schedule & Availability

This position is a non-travel position.
Flexible schedule, including evenings, based on business needs.

Work Environment & Physical Requirements

Must have a dedicated, quiet, and private workspace free from distractions.
Ability to sit and remain at a desk for extended periods (up to 8 hours per day) while operating a computer and telephone headset.
Reliable high-speed uninterrupted internet connection meeting minimum company standards.
Ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Clear, polished and professional verbal & written communication and active listening skills to effectively interact with clients and team members.
May occasionally require walking, standing, or light lifting (up to 10 pounds) of equipment such as a laptop or office supplies

Aspire Lifestyles is dedicated to providing accessible services to all individuals, including those with disabilities. Accommodations are available upon request throughout the selection process.

INDCA

Job Types: Full-time, Permanent

Pay: $82,000.00 per year

Benefits:

Dental care
Extended health care
RRSP match
Vision care

Education:

Bachelor's Degree (preferred)

Experience:

managing teams of 15+ in Call Centers: 5 years (required)

Language:

English and French Fluently (required)

Location:

Fredericton, NB (required)

Work Location: Remote

Quick apply

Refine Your Search

engagement manager jobs in fredericton, nb

Bilingual Service Delivery Manager

Clerk Department Second Admin & Systems-FT

Outside Parts Salesperson

Medical Office Administrator (MOA)

Horizon Graduate Nurse General Career Application (GN and GPN)

Registered Nurse (casual)

Clerk Department Second Meat & Seafood-FT

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Bilingual Contact Centre Manager – Customer Service (French/English)

Sales Account Specialist (Inside Sales) NARS

Customer Success Manager (North America)

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Counsellor, Remote - Part-Time - Ontario

Kinesiologist

Inside Account Manager

Counsellor, Remote - Full-Time - Outside QC & ONT

Counsellor, Remote - Part-Time - Outside QC & ONT

Counsellor, Remote - Part-Time - Outside QC & ONT

Counsellor, Remote - Part-Time - Outside QC & ONT

Senior Advisor, Indigenous Consultation

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