Kanata On It support Jobs – 91 Openings This Week

IT Support Specialist (Level 1/Level 2)
Adecco Canada —Ottawa, ON
- $55,000–$68,000 a year
- Temporary
- Customer service
- Microsoft Office
- Bachelor's
Quick apply
2d
Help Desk Specialist - Level 2
Morson Talent (Canada & USA) —Gatineau, QC
- Contract
- Hybrid work
- ERP systems
- Maintenance
- Microsoft Office
Quick apply
2d
Deskside Technician
BrokerLink —Ottawa, ON
- $59,300–$72,500 a year
- Full-time
- Azure
- Customer service
- English
- Employee stock purchase plan
8h
Opératrice ou opérateur en informatique classe 1 - Concours S-1630
Centre de services scolaire des Portages-de-l'Outaouais —Gatineau, QC
- $25.61–$28.65 an hour
- Full-time
Quick apply
4h
Opératrice ou opérateur en informatique classe principale, équipe des appareils mobiles - Concours S-1629
Centre de services scolaire des Portages-de-l'Outaouais —Gatineau, QC
- $26.15–$31.06 an hour
- Full-time
- Continuous improvement
- Organizational skills
- Leadership
Quick apply
4h

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Help Desk Specialist - Level 2
Morson Talent (Canada & USA) —Gatineau, QC
Participer à la rédaction et à la documentation des exigences d’affaires et des demandes de changement. Soutenir les autorités techniques (AT) dans l’évaluation…
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2d

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Call Centre - Customer Support
Jonas Software —Markham, ON
Accounting degree and/or experience preferred. Report to the Team Lead for daily direction and the Support Manager for administration:
$55,000 a year
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IT Support Assistant
Durham Community Health Centre —Oshawa, ON
Durham Community Health Centre is a registered charitable organization providing a variety of free, community programs and services including: health promotion…
$21–$25 an hour
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IT Support Specialist (Level 1/Level 2)

Adecco Canada -
Ottawa, ON

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Job details

Temporary | Contract
$55,000–$68,000 a year
2 days ago

Qualifications

Customer service
Microsoft Office
Bachelor's
Continuous improvement
IT support
ServiceNow
College diploma
Communication skills
Information Technology

Full job description

Adecco is currently hiring an IT Support Specialist (Level 1/Level 2) for a long-term contract opportunity in Ottawa, ON. This role is ideal for an experienced IT professional who enjoys hands-on troubleshooting, deskside and remote support, and working in a structured service environment supporting end users across hardware, software, and connectivity issues.
In this position, you will provide first and second-level technical support to internal users, resolving desktop, laptop, peripheral, and software-related issues. You will also support hardware installations, software configuration, incident management, and documentation of technical solutions while ensuring a high level of customer service and adherence to IT service procedures.

Salary: $55,000 - $68,000/year
Location: Ottawa, ON (Onsite Only)
Schedule: Monday to Friday, 8:00 AM - 4:30 PM
Employment Type: Full-Time, Contract (1 year with 2-year extension option)
Vacancy Status: This posting is for an existing vacancy.

Responsibilities

Provide first-level remote and deskside support for desktop hardware, software, and user issues
Perform hardware installations including monitors, peripherals, cabling, and related equipment
Install, configure, and troubleshoot software applications and operating systems
Provide second-level technical support, including advanced troubleshooting and issue resolution
Support desktops, laptops, printers, office phones, and mobile/wireless devices
Analyze, document, and resolve technical incidents and service requests in a timely manner
Assist users with connectivity and network-related issues as required
Deliver high-quality customer service while meeting IT service level expectations
Create, update, and maintain technical documentation and knowledge base articles
Contribute to continuous improvement of IT support processes and procedures
Provide guidance, knowledge transfer, and support to end users and colleagues
Use IT Service Management tools (such as ServiceNow) for ticketing, incident, and asset tracking
Collaborate with IT teams to resolve complex technical issues and escalations

Qualifications

Must be legally eligible to work and reside in Canada
University degree or college diploma in Information Technology or a related field
Minimum 4 years of recent IT support experience
Minimum 3 years of experience in Level 2 service desk or deskside support roles
Strong experience supporting desktop/laptop systems, peripherals, and end-user software
Advanced knowledge of Microsoft Office and Windows environments
Experience using ITSM tools (e.g., ServiceNow) is considered an asset
Strong troubleshooting, analytical, and problem-solving skills
Ability to document technical issues and maintain knowledge base resources
Understanding of IT service management processes and service level standards
Basic understanding of network fundamentals is considered an asset
Excellent communication and customer service skills
Ability to work independently in a structured onsite environment

Why Apply

Long-term contract opportunity with extension potential
Hands-on IT support role with a mix of remote and deskside work
Opportunity to build strong enterprise IT support experience
Exposure to ITSM tools and structured IT service environments
Stable weekday schedule with no shift rotation
Supportive environment focused on service quality and technical growth

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
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it support jobs in kanata on

IT Support Specialist (Level 1/Level 2)

Help Desk Specialist - Level 2

Deskside Technician

Opératrice ou opérateur en informatique classe 1 - Concours S-1630

Opératrice ou opérateur en informatique classe principale, équipe des appareils mobiles - Concours S-1629

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