Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
This role is an in‑office position based at our Union station location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.
We support this commitment by providing:
Competitive Pension Plan
Employee learning & development programs and reimbursement
Recognition of prior Public Service for Vacation Entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up, lactations accommodation and childcare partnerships
Menopause Policy
Employee Resource Groups
Our Customer Transit Operations Office is seeking a Specialist, commercial Management to support the Operations divisions in managing Operations Contracts and making commercial decisions.
What will I be doing?
Conducts financial and contract analysis and develops reports and presentations based on analytical findings, to support planning and decision-making by commercial management leadership, Senior Management, and the Board.
Supports contract negotiations in collaboration with internal stakeholders including Operations divisions and legal; provides input to contract terms and conditions, including lessons learned and commercial best practices.
Develops operational scope of works for the business unit for all RFQ’s, RFP, RQQ, NCP and PT contracts.
Prepares all business unit submission documentation for all RFQ’s, RFP’s, RQQ’s, NCP and PT contracts – including, Scope of work; equipment list; budget tables; site visit coordination; analysis of utilizing contracted services versus in-house resources.
Attends and represents the business unit at all governance calls with contracted vendors.
Attends and represents the business unit at all site visits during the procurement process.
In collaboration with internal stakeholders, interprets and ensures terms and conditions of the contracts have been met by internal stakeholders and the contractor.
Prepares written correspondence to advise of non-conformance with contractual terms, identify escalation issues, financial reconciliation, claims, and other commercial related items that needs to be formally communicated by the Commercial Management team.
Evaluates contractual entitlement, understands contractual obligations and scopes of work/technical requirements, assesses budget and schedule impacts, and acts as a subject matter expert on project agreements supporting Metrolinx’s operations.
Leads internal review of invoices with all relevant stakeholders to validate charges and request revisions from the contractor accordingly and manage the invoice processing procedure.
Develops memos, meeting minutes, and reporting documentation to provide updates, and utilizes influencing skills to achieve desired outcomes.
Interacts and/or works with cross-functional teams, advisory committees, boards, and stakeholders to progress projects and initiatives, and provides regular updates to commercial management team.
Analyzes administrative, operational, and / or project-related processes and procedures, and develops and implements streamlined solutions for identified inefficiencies.
Contributes to the development and measurement of key performance indicators and other performance metrics.
Maintains industry knowledge including trends, products, processes, and best practices
Completion of a degree in Engineering, Contract Law, Contract Management, Business Administration, or a related discipline - or a combination of education, training and experience deemed equivalent.
Demonstrated experience in contract management and administration of large multi-million-dollar contracts and monitoring contractor compliance and performance against contract terms and conditions.
Ability to analyze numerical data, and develop/generate reports including charts and graphs
Prior working experience in the transportation and facility operations industry is an asset but not mandatory.
Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, Project, Power BI etc.).
Strong understanding of contract law and contract administration, including developing terms and conditions, quotations, negotiations, procurement, acquisitions, and dispute resolution.
Strong stakeholder skills to conduct and manage commercial management meetings and working sessions with internal and external stakeholders, and result orientation towards key objectives.
Strong influencing/negotiating, as well as political acumen capabilities to deal with a variety of stakeholders, agencies, and staff, to ensure successful outcomes and achieve goals.
Ability to occasionally work non-standard hours in support of the business unit’s commercial interests
Ability to obtain and maintain safety clearances to work in a railway environment
Ability to work and navigate in construction sites and in a railway environment
Interpersonal and oral/written/presentation skills.
What Skills and Qualifications Do I Need?
Completion of a degree in Engineering, Contract Law, Contract Management, Business Administration, or a related discipline - or a combination of education, training and experience deemed equivalent.
Demonstrated experience in contract management and administration of large multi-million-dollar contracts and monitoring contractor compliance and performance against contract terms and conditions.
Ability to analyze numerical data, and develop/generate reports including charts and graphs
Prior working experience in the transportation and facility operations industry is an asset but not mandatory.
Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, Project, Power BI etc.).
Strong understanding of contract law and contract administration, including developing terms and conditions, quotations, negotiations, procurement, acquisitions, and dispute resolution.
Strong stakeholder skills to conduct and manage commercial management meetings and working sessions with internal and external stakeholders, and result orientation towards key objectives.
Strong influencing/negotiating, as well as political acumen capabilities to deal with a variety of stakeholders, agencies, and staff, to ensure successful outcomes and achieve goals.
Ability to occasionally work non-standard hours in support of the business unit’s commercial interests
Ability to obtain and maintain safety clearances to work in a railway environment
Ability to work and navigate in construction sites and in a railway environment
Interpersonal and oral/written/presentation skills.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
We value the unique skills and experience each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected] .
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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