shelburne on customer service Jobs – 100 Openings This Week

Customer Service Representative
Graymont —Canada
- Weekends as needed
- Hybrid work
- CRM software
- Sales
- Customer service
Premix Sales Representative
Stubbe s Workforce Inc —Canada
- $75,000–$90,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Sales Account Specialist (Inside Sales) NARS
Universal Rail Systems —Canada
- Full-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
3d
Commission Sales Representative - Engineering Services
Demand For HR —Canada
- Hybrid work
- CRM software
- Sales
- Engineering
Quick apply
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Directeur(trice) de magasin — Opportunité de franchise (commerce de détail)
Panache Talent Inc. —Canada
- Full-time
- Sales
- English
- Team management
Quick apply
Senior Manager, SOGR Delivery
Metrolinx —Canada
- $140,764 a year
- Full-time
- PMP
- Engineering
- Project management
- Employee assistance program
2d
Outbound Sales Associate (Remote – Canada Only)
SP Data Digital —Canada
- $17.05 an hour
- Full-time
- Remote
- Sales
- Dental care
- Vision care
Quick apply
6d
Senior Advisor, Digital Communications
Metrolinx —Canada
- $93,798 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organizational skills
7d
Supervisor, Bus Garage Operations
Metrolinx —Canada
- $93,798 a year
- Full-time
- Microsoft Word
- Schematics
- Word processing
8d
Area Sales Manager - Calgary
Bidadoo Inc —Canada
- $80,000–$100,000 a year
- Full-time
- Remote
- Sales
- Presentation skills
- Computer skills
Quick apply
Documentation Specialist
Altis Recruitment —Ontario
- $22 an hour
- Contract
- Remote
- Bilingual
- English
- Microsoft Office
Quick apply
23h
District Manager - Retail (Southern and Central ON)
JRoss Retail Recruiters —Ontario
- $80,000–$90,000 a year
- Full-time
- Hospitality
- Sales
- Presentation skills
- Mileage reimbursement
- Dental care
Quick apply
16h
Sales Representative
Kent Automotive —Orangeville, ON
- Inventory management
15h
Advisor, Digital Product Design
Metrolinx —Canada
- $82,683 a year
- Full-time
- Research
- No university degree
- Agile
17h

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Premix Sales Representative
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Handle invoicing, pricing, and payment inquiries. Reporting to the Premix Sales Manager this role will involve sales of our cement products to various customers…
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Customer Service Representative

Graymont -
Canada

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Job details

Permanent | Full-time

Qualifications

CRM software
Cognos
Sales support
JD Edwards
Sales
Customer service
SAP
ERP systems
Logistics
Maintenance
Transportation management systems
Customer support
Logistics
Business
Associate's degree
Communication skills

Full job description

Customer Service Representative
Full-Time, Permanent, Hybrid
This position is can be located in any of the following Provinces: BC, AB, ON

Graymont is seeking a Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Manager, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.

Responsibilities

Customer Relationship Support & Service Operations

Customer Engagement: Act as the primary contact for customers, ensuring strong relationships and responsive support.
Cross-Functional Communication: Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth information flow.
Issue Resolution: Handle inquiries and complaints promptly, identify recurring issues, and support continuous service improvement.
Customer Insights: Gather and share customer feedback to enhance service and satisfaction.
Operational Support: Help maintain SOPs, KPIs, and assist in training and supporting other team members.

Order & Logistics Coordination

Coordinate communication between customers and internal teams (sales, invoicing, operations, logistics).
Address inquiries and complaints efficiently, escalating recurring issues for long-term resolution.
Gather and relay customer feedback to improve service quality and customer experience.
Support maintenance of SOPs, KPIs, and assist in onboarding or guiding other team members as needed.

Demand & Supply Planning Support

Communicate customer and order trends to support accurate volume forecasting and business planning.
Contribute to S&OP meetings, offering insights to improve demand and supply alignment.
Support contingency planning by identifying supply alternatives during outages or plant disruptions.

Sales Support & Collaboration

Assist the commercial team as needed.
Coordinate customer-specific projects.
Maintain accurate customer master data.

Qualifications

Education: Associate degree or diploma in Business, Logistics, or related field.
Professional Experience: 3-5 years in Customer Service, Sales Support, Logistics Coordination, or similar roles preferred.
Technical Requirements:

o Experience with ERP systems (JD Edwards, SAP, etc.) and TMS platforms preferred.
o Familiarity with Salesforce or other CRM tools is a plus.
o Exposure to business intelligence tools like Cognos is advantageous.

Travel Component: Ability to travel 5–10% within North America; must reside within a reasonable distance from an airport.
Schedule Flexibility: Willingness to work occasional after-hours, weekends, and holidays as needed

Who You Are

Customer Focus: You prioritize understanding and meeting customer needs, delivering solutions that exceed expectations and build lasting satisfaction.
Problem Solving: You tackle complex challenges with practical, creative solutions, using experience and intuition to assess feasibility.
Effective Communicator: You are an active listener who can communicate effectively with different audiences in diverse situations.
Teamwork: You thrive in a multi-disciplinary team environment and believe that we can get further, faster by working together.
Effective Time-Management: You effectively prioritize tasks and manage your time to ensure deadlines are met.

Who We Are

Founded in 1948, Graymont is a trusted global leader in essential calcium-based solutions. Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and communities throughout North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.

Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective.
Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement: Contributing to a decarbonized world by providing essential lime and limestone solutions.

To learn more about the employment experience at Graymont, click here.

If you're interested in exploring our current job opportunities, please visit us at www.graymont.com/en/careers.

Apply Now

Refine Your Search

customer service jobs in shelburne on

Customer Service Representative

Premix Sales Representative

Sales Account Specialist (Inside Sales) NARS

Commission Sales Representative - Engineering Services

Customer Service Representative - Automotive

Directeur(trice) de magasin — Opportunité de franchise (commerce de détail)

Senior Manager, SOGR Delivery

Outbound Sales Associate (Remote – Canada Only)

Senior Advisor, Digital Communications

Supervisor, Bus Garage Operations

Area Sales Manager - Calgary

Documentation Specialist

District Manager - Retail (Southern and Central ON)

Sales Representative

Advisor, Digital Product Design

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