Would you like to be a part of a technology team that enables one of the most profitable businesses at Amazon.com?
The Amazon Payment Product team is responsible for developing the platform and applications used to introduce new and innovative payment methods to customers as well as support Amazon’s global CoBrand and Private label credit cards. The technology we build and operate varies widely, ranging from large scale Distributed Engineering incorporating the latest from Machine Learning in the Big Data space to customer and mobile friendly User Experiences. We are an agile team, moving quickly in collaboration with our business to bring new features to millions of Amazon customers while having fun and filing new inventions along the way. If you can think big and want to join a fast moving team breaking new ground at Amazon we would like to speak with you!
Our mission is to develop the most customer centric cobranded credit cards in the world. We innovate on behalf of our customers by partnering with business, financial partners and internal teams in Amazon. We engineer business solutions to help our customers get unrivalled value out of their cards on the Amazon websites.
We are looking for a passionate, results-oriented inventive Software Development Manager. As the development manager, you'll lead a talented and nimble team of engineers. Your responsibilities include direct management of 8+ engineers, process and quality of service improvements, strategic planning, project management for software within the team, and management of resources across teams. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. The business requires creative engineering balanced with high quality and customer focus.
Key job responsibilities
- Hire, motivate, mentor, and grow a high-performing engineering team, providing them with appropriate opportunities to succeed in their career objectives.
- Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other Commerce Platform teams to ensure the successful delivery of features.
- Ensure timely execution of key organizational goals and customer launches by removing blockers and reducing execution risks.
- Work closely with the leadership team to provide input on OP, roadmaps, and strategic discussions.
- Develop the long-term strategy for your programs and translate that into an achievable road map/action plan
- Be deeply involved with engineers to architect and develop the best technical designs and approaches.
- Build operational excellence to reduce lead times and maintain the operations of critical services.
- Manage the day-to-day activities of the engineering team within an Agile/Scrum environment
- Clearly communicate technical decisions and progress to both technical and non-technical audiences.
- Report on status of development, quality, operations, and system performance to management
Professional traits that are not unique to this position, but necessary for Amazon leaders:
- Exhibits excellent judgment
- Hires and develops great people
- Has relentlessly high standards (is never satisfied with the status quo)
- Is able to dive deep and is never out of touch with the details of the business or the technology
- Expects and requires innovation of her/his team
- Has passion and convictions and the innate ability to inspire passion in others
- Strong results orientation
- Thinks big
A day in the life
As an SDM in Amazon Payment Products org, you will lead a high-performing engineering team, collaborate with cross-functional team of PMs, TPMs, Designers. You will also directly work with internal and external finance and deliver the best-in-class payment products for Amazon customers.
About the team
The US Private Label Credit Card (PLCC) tech team builds and maintains the technology platform that powers Amazon's co-branded credit card programs, enabling millions of customers to earn rewards and manage their credit seamlessly. Our team works on high-impact projects spanning the full customer lifecycle—including development with AI-Native. We deliver new product and feature launches, and provide WW features like Acquisitions, Refer-a-Friend, Set-as-Default, and Verified Experience. We colalborate closely with partner teams across Amazon and external banking partners like Synchrony.
We tackle complex technical challenges at scale, balancing innovation with operational excellence, while working in a fast-paced environment where your contributions directly impact customer experience and business growth.
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually
