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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
The Revenue Operations team is critical to driving the success of our go-to-market functions. As the Manager, Sales Commissions, you will own the end-to-end commissions process and strategy, ensuring accuracy, transparency, and alignment with GTM and company-wide objectives. You will be responsible for delivering timely and compliant payouts, driving process improvements, and producing strategic insights that inform incentive design and sales performance. Partnering closely with senior leadership across GTM, RevOps, P&C, and Finance, you will ensure commissions programs support both growth and accountability. You will also lead, coach, and scale a team of analysts to elevate the rigor, automation, and impact of our commissions engine.
This is a strategic, hands-on role for an experienced operator who brings analytical depth, operational leadership, and a strong drive for continuous improvement in a dynamic environment.
What you’ll be doing:
As the Manager, Commissions, you will lead the execution and evolution of our sales compensation engine. You’ll work cross-functionally to drive operational excellence, ensure alignment with company OKRs, and provide strategic guidance on compensation programs that drive performance and retention.
Monthly Payouts and Reporting
You will be responsible for calculating payouts accurately and submitting them to Payroll on time, ensuring all processes and controls are respected. By managing this critical function, you will ensure transparency, timeliness, and alignment with GTM priorities. Additionally, you will run Monthly Insights Meetings for RevOps and Managing Directors (MDs), presenting actionable data to inform strategic decisions.
Business Reviews and Incentive Programs
As part of the Revenue Operations team, you will actively contribute to the RevOps Monthly Business Review (MBR) deck and discussions. Your role will also include ownership of sales incentive programs, such as Elite performance initiatives, PIPs, spiffs, and the President's Club, ensuring alignment with organizational goals and effective execution.
Analysis and Process Optimization
Through detailed analyses, you will identify opportunities to optimize efficiency and growth across the GTM functions. Your insights will drive continuous improvements in the administration of commissions and incentive programs while ensuring compliance with policies and controls. You will also focus on internal commissions process optimization, leveraging and implementing tools to automate processes, ensuring faster and more accurate calculations.
Team Leadership and Training
You will lead and develop a team of analysts, providing training and guidance to ensure the accurate execution of commissions processes and high-quality analysis. By fostering collaboration and skill development, you will build a high-performing team that supports the company's growth and success.
And a little bit of....
Designing sales incentive plans across our global channels.
Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.
What you need to bring:
5+ years of experience in Revenue Operations, Finance, or Compensation in a fast-paced GTM environment.
2+ years of people management experience
Demonstrated experience owning compensation cycles and incentive program governance at scale.
Proven track record of influencing cross-functional stakeholders through data, analysis, and strategic insight.
Strong background in planning, reporting, and KPI tracking with a deep understanding of GTM performance levers.
Proficient in Excel, reporting tools, and data visualization platforms; experience with SPIFF & Looker is a plus.
As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position
How you will succeed:
Strategic & Analytical Mindset: You don’t just execute—you ask why, measure impact, and influence future design.
Clear Communicator & Trusted Partner: You build relationships across departments and communicate complex insights in clear, actionable terms.
Process-Oriented Operator: You understand what it takes to run commissions accurately, efficiently, and at scale—every time.
Leadership & Coaching: You develop talent, build structure, and drive a high-performance culture.
Change Agent: You embrace ambiguity, think proactively, and continuously look for ways to improve and innovate.
Adaptability and Curiosity: A naturally curious, flexible approach to navigating complex and dynamic challenges, always seeking to learn and innovate in response to evolving business needs.
Consistently meeting payroll deadlines
Minimal commissions disputes and adjustments
Finding ways to automate & cut down on reconciliation time
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
Be a changemaker
You’ll enjoy:
A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities
Plus benefits designed to keep you happy, healthy and fulfilled.
Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families
Fuel your growth. Find your people.
At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities
#LI-TL2
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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