Behaviour Support Worker (Full-Time, Part-Time, Casual)
Location: Guelph-Wellington Region (Various Locations)
Wage: $22.86 - $28.72 per hour
Department: Residential & Respite Services
Reports to: Manager, Residential & Respite Services
Join Hopewell—Make a Meaningful Impact Every Day
At Hopewell Support Services, we believe in enriching lives and creating a community where everyone can reach their full potential in a supportive and caring environment. As a Behaviour Support Worker, you will play a vital role in empowering individuals with developmental and physical disabilities to live full, meaningful lives. Whether you’re looking for full-time, part-time, or casual work, this is your opportunity to make a difference in a rewarding career.
Why Choose Hopewell?
When you join our team, you become part of a compassionate and dedicated community that values its employees. Here’s what we offer:
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✅ Flexible Employment Options – Choose from full-time, part-time, or casual work.
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✅ Comprehensive Benefits Package – For permanent full-time employees, including health, dental, vision coverage and life insurance.
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✅ Employee Assistance Program (EAP) – Available to all staff for wellness and support.
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✅ Retirement Savings Plan – Employer-matching contributions up to 3% for full-time employees.
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✅ Industry-Leading Training & Development – Including Non-violent Crisis Intervention (NVCI), medication administration, and health promotion training.
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✅ Career Growth Opportunities – We prioritize internal promotions and provide funding for specialized training, conferences, and workshops.
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✅ Supportive Work Environment – Work alongside a close-knit team and engaged leadership that values your input and well-being.
What You’ll Do
As a Behaviour Support Worker, you’ll provide essential support to individuals with complex cognitive, behavioural, and/or medical needs. Each day brings new challenges and rewarding experiences.
JOB SUMMARY
The Behavioural Support Worker works as a professional within a clinical multidisciplinary team that follows a biopsychosocial model of treatment and intervention for children, youth, and adults with complex developmental, physical, and emotional challenges. They assist with household management tasks and essential activities of daily living in accordance with the care/service plan of each supported individual. They consider the preferences, comfort, and safety of multiple stakeholders (the individual, family, and care partners) in the provision of all support. A significant role of the Behavioural Support Worker is implementing behaviour support plans and supporting individuals who are experiencing challenging moments.
DUTIES AND RESPONSIBILITIES
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Support individuals to live independently, encourage and engage individuals in meaningful activities such as being involved in leisure, recreational or work activities. For example:
o Provide individuals with communication assistance, typing their correspondence or obtaining information on their behalf.
o Observe, assess, and report changes in individuals’ behaviours, physical abilities, and activities.
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Support independence with daily living programs (toileting, feeding, grooming etc.):
o Instruct, advise, or support individuals on managing household cleanliness, grooming hygiene, nutrition, and other personal care needs.
o Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
o Provide transportation to individuals via association or public transit.
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Maintain knowledge of current best practices in the field of Applied Behaviour Analysis (ABA) through training:
o Provide direct and indirect client interventions based on empirically sound principles of ABA.
o Follow and implement all Behaviour Support Plans including completion of data collection, set up environment and reporting to Senior Behaviour Therapist.
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Provide personal care support according to directions on the established care plan or best practice:
o Possess and demonstrate knowledge of First Aid, CPR, CPI, WHMIS, Occupational Health and Safety Act, fire prevention and safety procedures and other areas as deemed necessary by the association.
o Perform healthcare-related tasks, such as monitoring vital signs, dispensing medication, as directed by a primary care physician, pharmacist, or other regulated health care professionals.
o Be familiar with and follow medication procedures and manage medication as per protocols:
o Receive and properly execute the training received on:
- G-tube feeding which is individual specific
- Medication dispensing
- Demonstrate effective communication skills:
o Effectively use the communication log to record necessary information to be shared with all team members.
o Professionally communicate in writing and in person with other team members, supported individuals, family members and community partners: demonstrating respect and interest in other’s opinions and insights.
ACCOUNTABILITY
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Report to supervisor any contravention of the legislation, standards, policies and procedures, e.g., defective equipment or hazards in the work environment.
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Understand and follow guidelines for financial accountability with respect to petty cash, purchasing for the individuals and the program, individuals’ accounts etc.
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Each staff member is required to keep up to date all training as required, request additional support and guidance if unsure of how to manage a situation.
CORE COMPETENCIES
At Hopewell, we recognize that core organization specific employee behaviours are fundamental to the success of our organization. Through actions, all employees support the Mission, Vision, Values, and Principles of Hopewell. Thus, the following responsibilities are core to all jobs at Hopewell, including this one. All employees in all jobs are expected to:
Be reliable this includes:
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Being prepared to start your shift as scheduled.
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Completing required tasks at appropriate times (during shift).
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Following through on the directions given by the Manager.
Adhere to the guidelines and regulations established in the workplace, this includes:
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Adhering to Hopewell’s Policy and Procedures (e.g., Health and Safety Guidelines, Confidentiality etc.);
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Recognize, identify, and report problems, contentious issues, and serious incidents, including recommending solutions to the manager where appropriate.
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Always behaving in a professional, legally, and ethically compliant manner.
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Demonstrating a strong commitment to continuously improving the Quality of Life of individuals so that they may live with
Complete documentation and training, this includes:
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Completing necessary paperwork on shift, with high levels of data accuracy and attention to detail.
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Participating in ongoing training and development and ensuring all mandatory training requirements are met and maintained.
Maintain healthy internal relationships, this includes:
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Recognizing and responding to vocalized and implied needs of residents in a timely, nurturing, and professional manner, as well as working well with workplace peers/colleagues.
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Maintaining a positive attitude about the workplace is critical to maintaining a pleasant relationship with residents and peers.
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Directly reporting potential/actual areas of concern about residents/peers to their team leader or manager.
SPECIAL CIRCUMSTANCES
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Work flexible hours within a variety of settings as required by the changing needs of the program and the people we support.
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When required, must be able to undertake the lifting of people following guidelines for proper back care, lifting, and transferring as required by the program.
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Experience working with people with developmental disabilities, dual diagnoses, and complex behavioural needs.
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University or college degree/diploma in a relevant field.
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Must have a valid class Full G driver's license.
Passion over Perfection! If you share our vision and are eager to learn, we encourage you to apply—even if you don’t meet every qualification.
Apply Today!
If you’re ready to make an impact, we’d love to hear from you. Please submit your application online and let us know your preferred work type (Full-Time, Part-Time, or Casual).
Note: Only candidates selected for an interview will be contacted due to the high volume of applications.
Diversity, Equity, and Inclusion at Hopewell
At Hopewell Support Services, we are deeply committed to fostering a workplace that reflects the diversity of the communities we serve. We strongly encourage applications from individuals of all backgrounds, including Indigenous peoples, racialized communities, members of the LGBTQ2+ community, newcomers, refugees, and individuals living with disabilities.
We are also committed to ensuring an accessible and inclusive recruitment process. Accommodations are available at any stage of the hiring process upon request.
To request an accommodation, please contact:
Melissa Bevcar at 519-836-9641 ext. 221
