Job Number: 55274
The Training Administration Team has an opening for a highly motivated and organized individual to provide administrative support, in a fast paced team environment, for Corporate Training Initiatives. In this role you will act as the first point of contact for all organizational and development inquiries.
What will you do?
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Be the first point of contact for corporate learning and development inquiries
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Coordinate the day-to-day administration and logistics of corporate learning, training initiatives, and Learning Management System continuity
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Interact with partners both internally and externally to troubleshoot and assist/respond to inquiries in a timely manner
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Manage the two email inboxes for the Learning Management System
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Work with Program Managers to schedule and confirm course dates for training and courses offered
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Assist employees and external vendors with registration requests and inquiries
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Book training rooms and manage schedule
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Maintain the area's records management system, computer inventory and resource materials
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Prepare detailed internal account reconciliations and external invoice reconciliation
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Ensure ongoing maintenance of training rooms and audiovisual equipment
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Collaborate to prioritize high volume of requests and inquiries
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Perform other related duties as required
Qualifications:
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Completion of the 12th school grade or GED including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
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Minimum 2 years office administration experience including, diversified word, information processing, and customer service
Assets:
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Experience with Learning Management Systems and software
Skills required for success:
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Ability to handle difficult and challenging situations with professionalism
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Proficient and accurate typing skills including spelling, grammar, punctuation and formatting
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High level of organization with the ability to understand and manage multiple tasks with different priority levels from multiple people under tight deadlines
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Intermediate to advanced knowledge in Microsoft Office and Google applications
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Exemplary time management and adaptation skills Excellent customer service, interpersonal and communication (verbal and written) skills needed
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Ability to deal with confidential information with a high degree of judgement and discretion
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Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
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Embracing a culture of equity, diversity, reconciliation and inclusion
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Applicants may be tested
Work Environment:
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Physical ability and manual dexterity to perform the duties of this position, including set-up and clean training classrooms including moving tables and chairs on wheels and lifting boxes up to 35 pounds on a daily basis
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Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
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The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits (https://bit.ly/COEbenefits).
Up to 1 Permanent Full-time position
Hours of Work: 33.75 hours per week, Monday-Friday
Salary Range: $26.640 - $33.081 (Hourly); $46,933.020 - $58,280.450 (Annually)
Recruitment Consultant: SL/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title: Word/Data Processing Clerk II
Posting Date: Jun 1, 2026
Closing Date: June 8, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union : CSU 52
Department: Corporate HR Programs and Services
Work Location(s): Century Place, 10th Floor, 9803 - 102A Avenue Edmonton T5J 3A3
