Aurora On Technical support Jobs – 96 Openings This Week

IT Business Analyst (Application Administrator / Analyst)
Redpath Mining —Vaughan, ON
- $85,000–$120,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Customer service
Technical Account Manager
Densify —Markham, ON
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
Customer Solution Analyst
Jonas Software —Markham, ON
- Full-time
- Customer service
- English
- Accounting
- Work from home
System Administrator
Plan Group —Vaughan, ON
- Full-time
- Remote
- Azure
- Computer Science
- AWS
Quick apply
Onsite IT Solution Specialist
Call4pchelp —Concord, ON
- Customer service
- Windows
- Microsoft Office
Customer Solution Analyst
Jonas Construction Software —Markham, ON
- Full-time
- Customer service
- English
- Accounting
- Work from home
Senior PostgreSQL System Administrator
Recutify Inc. —Markham, ON
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
9d
#1212 PFT IT Support Analyst/PolicyTech Administrator
YORK REGION CHILDREN'S AID SOCIETY —Newmarket, ON
- $53,094.00–$65,510.80 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Mileage reimbursement
- Dental care
Quick apply
4h

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Southlake Academic Family Health Team (we are not the hospital) —Newmarket, ON
Performing general administrative tasks such as data entry, filing, and mail handling. Managing incoming and outgoing faxes, scanning documents, and maintaining…
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Remote Customer Service and Sales
HMG Careers —Barrie, ON
Insurance license required or willingness to obtain one. You will work remotely, serving clients by providing guidance and protection solutions for individuals…
$69,000–$150,000 a year
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Customer Service / Tech Support - Automotive (Bilingual: French/English) Remote
Concentrix —Oshawa, ON
The Bilingual Auto Technician / Service Advisor engages with customers through inbound and outbound calls and/or online channels. Fluent in English and French.
$30–$38 an hour
Technical Specialist Tier 1 - GTA Area
Compass Community Health —Toronto, ON
Provide day to day technical support within a ticketing systems; Technical support: 2 years (required). Experience with network devices and concepts (Firewalls,…
$61,297–$70,555 a year
Quick apply
8d

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IT Business Analyst (Application Administrator / Analyst)

Redpath Mining -
Vaughan, ON

Apply Now

Job details

Full-time
$85,000–$120,000 a year

Qualifications

FTP
Hyperion
Power BI
Oracle
Computer Science
Customer service
Software deployment
ERP systems
English
Databases
SOAP
SQL
Project management
Bachelor's
PPM tools
REST
SharePoint
ServiceNow
Web services
College diploma
Business
Communication skills

Full job description

The IT Business Analyst (Application Administrator / Analyst) role is to support the Global IT Business Applications team in the planning, design, development, and support of efficient business systems within core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. This role includes potential for designing, building, testing and analyzing application configurations. The IT Business Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. Supporting risk management and application administration is a key function of this role. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

Health and Safety:

Having the authority and responsibility to maintain a safe and efficient working environment.
Following Company health and safety standards and reporting any unsafe acts or conditions.

Strategy and Planning:

Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.

Acquisition and Deployment:

Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.

Operations Management:

Prepare and deliver reports, recommendations, or alternatives to enhance solutions that address existing and potential trouble areas in systems across the organization, proposing solutions that are feasible and scalable.
Assess and amend any errors in a timely fashion.
Prepare status reports where required.
Perform in-depth tests for modified and new system.
Work with and assist project teams on implementation or upgrades of new and existing business solutions.
Support and manage the data conversion and migration functions within application implementations.
Configure and maintain applications at an administrative level and across multiple environments, including user security and application configurations.
Application customization and page customization management.
Manage application data refreshes from production to development and test environments.
Maintenance of ESS scheduled jobs within Oracle Fusion ERP, HCM and RMC.
Manage and support application report development, including maintaining OTBI security, models and object migrations.
Administrative privileged access and management of Oracle Cloud platforms.
Build, test, maintain application security roles and business objects.
User management including administering user access requests for the provisioning of roles and data access, user categories and SSO groups, deprovisioning access, following internal governance practices.
Risk Management build and maintenance of models and controls, including model migrations, control deployments, and related reporting.
Administer security incident assignments and related models and controls.
Internal and external audit reporting activities.
Design, build and maintain SQL databases, SQL-based objects (queries, stored procedures, functions), or SQL-based reporting appropriate to the required solutions.
Follow proper change management processes when performing any changes to solutions.
Work with Oracle Support for issues as applicable.
Other duties as required to support the IT Business Applications team.

Education

Required: College diploma or university degree in the field of business administration, computer science, or management information systems and 3 years related work experience.

Work Experience:

Required: 3+ years’ experience in deployment and support of software systems implementations within a global environment (cloud, hosted and on-premise platforms).

Knowledge Required

In-depth technical and administration experience supporting applications.
Oracle Fusion Knowledge (technical, ERP, HCM) including basic functional knowledge of related modules (GL, AR, AP, PPM, SCM, Core HR, Talent, Recruitment, Absence).
Knowledge and hands on experience in applications such as Oracle Fusion, Hyperion Financial Management, Oracle EPM, InEight Cloud, SharePoint, Intelex Safety, PowerBi, ServiceNow, are beneficial to this role.
Demonstrated project management and business analysis skills.
Formal Business Analyst and/or Project Management Fundamentals training considered an asset.
ITIL4 Foundations certificate considered an asset.
Experience in the design, development, implementation and support of business solutions and systems.
Experience in the operation and analysis of databases, data retrieval methodologies and importing data for use in report software, spreadsheets, graphs and flow charts.
Experience with Oracle BI/OTBI report and data model development an asset.
Experience in Web Services and client-server technologies
Development experience on SOAP, REST services

Personal Attributes

Fluent English language skills.
Excellent understanding of the organization’s goals and objectives.
Flexible and adaptable in learning new technologies and solutions.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent written and oral communication skills.
Excellent listening and interpersonal skills.
Logical and efficient.
Keen attention to detail.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.

Base Salary
CAD 85,000 to CAD120,000 annually

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technical support jobs in aurora on

IT Business Analyst (Application Administrator / Analyst)

Technical Account Manager

Customer Solution Analyst

System Administrator

Onsite IT Solution Specialist

Customer Solution Analyst

Senior PostgreSQL System Administrator

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

#1212 PFT IT Support Analyst/PolicyTech Administrator

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