vancouver, bc head of security Jobs – 105 Openings This Week

Reservations Agent
Pan Pacific Vancouver —Vancouver, BC
- $26.34 an hour
- Weekends as needed
- Marketing
- Microsoft Office
- Databases
Quick apply
3h
Store Manager
Blue Ruby Jewellery —West Vancouver, BC
- From $22 an hour
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Dental care
Quick apply
6h
Administrative Assistant to the Associate Dean
British Columbia Institute of Technology (BCIT) —Burnaby, BC
- $59,214–$64,490 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
8d
Senior Project Manager - Power Delivery
Stantec —Vancouver, BC
- $111,700–$167,600 a year
- Temporary
- Hybrid work
- PMP
- Engineering
- Project management
- Wellness program
- Employee stock purchase plan
Resident Manager
Mainstreet Equity Corp —Surrey, BC
- $40,000–$44,400 a year
- Weekends as needed
- Microsoft Outlook
- Sales
- Microsoft Office
- Dental care
- Vision care
Quick apply
3d
Fire Protection Shop Labourer
The Radius Group —Richmond, BC
- $23 an hour
- Full-time
- Microsoft Word
- Forklift
- In-person
- Profit sharing
- Dental care
Quick apply
Platform Tech Lead, Commercial
Vancouver City Savings Credit Union —Vancouver, BC
- $113,100–$139,650 a year
- Hybrid work
- Computer Science
- Engineering
- Finance
- Designated paid holidays
- Dental care
Platform Lead, Payments Technology
Vancouver City Savings Credit Union —Vancouver, BC
- $113,100–$139,650 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
- Designated paid holidays
- Dental care
Maintenance Supervisor
Sysco Canada —Vancouver, BC
- $70,000–$95,000 a year
- On call
- Word processing
- Maintenance
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
3d
Senior Configuration Analyst, Telecommunications
Westland Insurance Ltd. —Surrey, BC
- $78,400–$98,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Project management
Quick apply
IT Technician - Information Security Specialist
OpenRoad Auto Group —Richmond, BC
- $55,000–$75,000 a year
- Full-time
- Bachelor's
- Scripting
- SharePoint
- Dental care
Quick apply
Senior Integration Engineer
Vancouver City Savings Credit Union —Vancouver, BC
- $101,200–$130,900 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
- Designated paid holidays
- Dental care
Platform Technology Lead
Vancouver City Savings Credit Union —Vancouver, BC
- $113,100–$139,650 a year
- Overtime
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Designated paid holidays
- Dental care
3d
AI Technical Specialist
Houle Electric Limited —Burnaby, BC
- $125,000–$160,000 a year
- Full-time
- Hybrid work
- Azure
- APIs
- AI
Quick apply
Assistant Front Office Manager
Pan Pacific Vancouver —Vancouver, BC
- $32 an hour
- Part-time
- English
- Hotel
- Supervising experience
Quick apply
RPA and Agentic AI Engineer
Vancouver City Savings Credit Union —Vancouver, BC
- $101,200–$124,950 a year
- Overtime
- Hybrid work
- Azure
- DevOps
- Databases
- Designated paid holidays
- Dental care
Platform Lead, Core Banking (T24)
Vancouver City Savings Credit Union —Vancouver, BC
- $113,100–$145,000 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
- Designated paid holidays
- Dental care
Integration Technical Lead - Operations
Vancouver City Savings Credit Union —Vancouver, BC
- $113,100–$140,000 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
- Designated paid holidays
- Dental care
FileNet Implementation Specialist
VersaFile —Vancouver, BC
- $70,000–$85,000 a year
- Full-time
- Remote
- Azure
- Oracle
- DevOps
Quick apply
Quality Engineering Lead
Vancouver City Savings Credit Union —Vancouver, BC
- $91,000–$136,400 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
- Designated paid holidays
- Dental care

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Reservations Agent

Pan Pacific Vancouver -
Vancouver, BC

Quick apply

Job details

Full-time
$26.34 an hour
3 hours ago

Qualifications

Marketing
Upselling
Post-secondary education
Microsoft Office
Databases
Organizational skills
Computer skills
Communication skills
Marketing
Hotel experience
Time management

Full job description

POSITION SUMMARY

Reporting to the Reservations Manager, the successful candidate will be responsible for all aspects of the reservation service for the hotel providing guests with friendly, courteous telephone service while selling highest possible rates and maximizing of room revenue.

KEY RESPONSIBILITIES

The key responsibilities of the Reservations Agent include but are not limited to:

Provides superior service for all guest calls; answers internal and external phone promptly, professionally with a friendly greeting & identifying self; addresses guest by name and uses callers name minimum 3 times during the interaction.
Explains room rate structure, available rooms, method of payment/guarantee and cancellation policies, facilities and services; collects pre-registration information e.g. (name, e-mail, CC number, etc.)
Enters guest reservation details into Opera system; reviews and sends written confirmation to the guest
Completes reservations and other duties in an efficient and accurate manner; offers further assistance within the hotel Services and facilities to all callers; promotes Hotel facilities to guests through selling and up-selling
Reserves callers in hotel restaurants for dine-in and/or refer to restaurant managers as appropriate.
Receive and processes room service orders using Silverware. Ensure accuracy of the orders at the point of sale and liaise with servers and/or kitchen for any menu modifications. Learn and stay updated on the In-Room Dining Menu. Escalate any discrepancies to supervisors.
Enter wake-up calls into the system accurately and track daily. Assist with manual wake-up calls when the system is unavailable.
Actions in-house guest requests promptly and accurately by engaging the right department and dispatching requests accordingly, e.g. delivery of rollaway beds, laundry pickup, service requests or any other assistance that in-house guests may require.
Answers guest requests (letters, fax, E Mails) promptly; manages Reservations / Service One In-Boxes and actions all emails and notifications no later than within 24 hours with a goal of having mailboxes cleared each business day for the day. Attends departmental meetings.
Enters reservation data from Faxes, Reservation forms, Rooming list into Opera
Monitors emergency line and safety panels, actions any 911, 4500 calls or security panel alerts promptly.
Manages guest complaints and escalates whenever appropriate to appropriate Department Head/Duty Manager.
Assists group coordinators with the review and actioning of group resumes from Sales Department, and inventory balancing, as assigned. Communicates and exchanges information with Hotel Sales Department, Revenue Department and Front Desk.
Maintains department equipment and reports equipment loss or damage to the Supervisor.
Ensures all duties on the task list are completed
Performs Tour administration responsibilities as assigned. This involves; evaluating requests from Tour groups, inputting rooming lists, setting up billing & communicating directly with tour Sales Manager.
Understands the need and willingness to work in other related departments during peak periods as required (i.e. Front Desk).
Maintains professional business confidentiality as required
Perform other related duties as required

COMPETENCY PROFILE

Knowledge of Hotel protocols; uses a friendly, professional telephone manner and possess excellent communication skills; Knows how to respond to any reservation request; completes reservations and other duties in an efficient and accurate manner
Must possess excellent organizational skills, time management, with an ability to multitask & meet deadlines in a high-pressure work environment
Requires long periods of sitting in front of a computer; must have demonstrated the ability to work with minimal supervision
Maintains the highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates; contributes an energetic and positive attitude to the hotel atmosphere

SELECTION CRITERIA

Qualifications and Technical Experience

Two years of previous experience in Front Office/Reservations or a similar environment preferred.
Post-Secondary education in Hospitality Management and/or Tourism & Marketing program preferred.
Demonstrated experience in selling and the ability to upsell is required.
Attention to Detail is essential, and long periods of concentration are required.
Computer Skills - Demonstrated ability with regard to computer skills, including an intermediate level of Microsoft Office Suite, proficiency with e-mail, Internet and database applications required. Experience using hotel programs - Opera is an asset.
Ability to multi task in a fast paced environment including answering phone calls, and replying to e-mails, while executing everyday tasks required.
Experience with high-volume telephone calls is an asset.
Proven written and verbal communication skills with demonstrated experience in producing professional documents and communications; Additional language an asset.
Status: Full-time hourly (unrestricted availability required)
Schedule: Flexibility Required: Rotating Shifts and Weekends Required (Assignment of hours will be subject to business demand, and may be increased or reduced due to seasonal fluctuations)

Quick apply

Refine Your Search

head of security jobs in vancouver, bc

Reservations Agent

Store Manager

Administrative Assistant to the Associate Dean

Senior Project Manager - Power Delivery

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Platform Tech Lead, Commercial

Platform Lead, Payments Technology

Maintenance Supervisor

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