canada remote it helpdesk Jobs – 88 Openings This Week

Information Systems Administrator & Security Analyst
CAA Atlantic Limited —Dartmouth, NS
- $68,000–$102,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Store discount
- Wellness program
Help Desk Technician Level 2
Prime Image Technologies —Burnaby, BC
- $45,000–$60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick apply
Head of Growth and Data Science
MaintainX —Remote
- Remote
- Computer science
- Computer Science
- Master's degree
- Dental care
- Paid time off
Bilingual Technical Support Services Analyst
Royal Bank of Canada —Toronto, ON
- Full-time
- Bilingual
- Customer service
- English
1d
Senior Software Engineer, Core Experiences - Calgary, Canada
Speechify —Calgary, AB
- Remote
- Java
- APIs
Senior Software Engineer, Core Experiences - Vancouver, Canada
Speechify —Vancouver, BC
- Remote
- Java
- APIs
7d
Bilingual Customer Success Manager (12 Month Term)
net2phone Canada —Ottawa, ON
- $43,000–$55,000 a year
- Call to connect
- Remote
- Bilingual
- English
- Organizational skills
- Paid time off
Quick apply
Senior Software Engineer, Core Experiences - Montreal, Canada
Speechify —Montréal, QC
- Remote
- Java
- APIs
1d
Lead iOS Developer
BIMM —Toronto, ON
- $140,000–$160,000 a year
- Remote
- Schematics
- Contracts
- APIs
- Dental care
- Employee assistance program
Quick apply
1d
Senior iOS Developer
BIMM —Toronto, ON
- $120,000–$145,000 a year
- Remote
- Schematics
- Contracts
- APIs
- Dental care
- Employee assistance program
Quick apply
1d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
Associate’s degree or certification from an accredited program for technical and/or clinical education required. Structured paid training and support.
$19.50 an hour
Quick apply
5d
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —New Brunswick
Associate’s degree or certification from an accredited program for technical and/or clinical education required. Structured paid training and support.
$19.50 an hour
Quick apply
5d

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IT Support Specialist
Olameter Corporation —Aurora, ON
Use of tools for hardware installation and repair. The IT Support Specialist serves as the first point of contact for all IT-related support requests, providing…
$40,000–$50,000 a year
Quick apply
8d
Bilingual Customer Service Representative
MT Talent Solutions Inc. —Markham, ON
Support customers with inquiries, orders, product information, and issue resolution. Handle walk-in customer and driver interactions professionally and…
$28–$30 an hour
Quick apply
10d

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Information Systems Administrator & Security Analyst

CAA Atlantic Limited -
Dartmouth, NS

Apply Now

Job details

Permanent | Full-time
$68,000–$102,000 a year

Qualifications

ITIL Certification
Cloud infrastructure
Azure
Computer Science
Software Engineering
Engineering
Enterprise architecture
Incident response
Bachelor's
College diploma
Cybersecurity
VPN

Full job description

CAA Atlantic is recognized as one of Canada's Most Admired Corporate Cultures! We're committed to supporting your development through comprehensive training programs and continuous learning opportunities - helping you advance your skills and achieve your professional goals. Our generous vacation allowance, annual incentive program, and top-tier benefits ensure you and your family are well taken care of.

CAA Atlantic is a member-based organization serving over 320,000 members across Atlantic Canada. Headquarters in Saint John, N.B., CAA Atlantic is part of the national CAA federation with almost 7 million members across the country! CAA is one of the largest, most trusted and respected consumer-based organizations in Canada. We provide emergency roadside assistance, travel services, and exclusive savings and rewards for our members. We're deeply focused on helping Atlantic Canadians travel safely and confidently, whether they are on the road close to home or planning trips around the world.

"It's so fun to work with CAA Atlantic!" - Linda Landry, Travel Advisor

To learn more about the CAA Atlantic employee experience visit us online:

YouTube: Hidden Gems: Working at CAA Atlantic
Careers CAA Atlantic- Work With Us
Careers CAA Atlantic - Employee Benefits
Careers CAA Atlantic- Team Member Stories

The System Administrator & Security Analyst will be a core member of the Enterprise Solutions team, responsible for maintaining and supporting the organization's infrastructure and security environment. In close partnership with the Director of Information Security & Infrastructure, this role will help support and deliver scalable, secure, and resilient technology capabilities that enable CAA Atlantic's strategic and operational objectives.

Ideal candidates will bring a proactive, "go-getter" mindset, a strong desire to contribute to organizational success, and a passion for working in a dynamic, collaborative team environment. They will be energized by complex challenges and committed to ensuring infrastructure and security solutions are reliable, high-performing, and aligned to evolving business needs, while supporting continuous improvement and innovation.

Responsibilities

nfrastructure & Operations

Maintain and optimize enterprise infrastructure across our full enterprise architecture and environments to ensure reliability, scalability, and performance aligned to business needs.
Administer servers, networks, enterprise applications, and end-user environments (including mobility platforms such as smartphones and tablets).
Manage core infrastructure services including firewalls, VPN access, wireless networks, and system availability.
Support change management and operational processes to ensure consistency, security, and service quality across all IT systems.

Cybersecurity & Risk Management

Support the execution and continuous improvement of the organization's cybersecurity program.
Develop and maintain security policies, standards, operating procedures, and awareness materials.
Lead or contribute to enterprise vulnerability and patch management processes.
Stay current with emerging threats, best practices, and technologies, including evolving areas such as AI security.
Identify opportunities to leverage AI to automate operations, monitoring, or security workflows
Support secure adoption of AI tools within infrastructure and IT operations
Contribute to evaluation of emerging AI technologies

Incident Response & Resilience

Participate in and, where appropriate, lead incident response activities, working closely with internal teams and external Security Operations Centre (SOC) partners.
Support incident preparedness through simulations, response planning, and continuous improvement of response capabilities.

Governance, Compliance & Reporting

Support internal and external security audits, regulatory compliance activities, and third-party risk management.
Develop and report on key performance indicators (KPIs) and security metrics for leadership, including the Executive team.
Provide input into enterprise information security strategy, policy, and service delivery.

Continuous Improvement & Innovation

Proactively identify opportunities to enhance infrastructure performance, security posture, automation, and operational efficiency.
Contribute to cross-functional initiatives, providing expertise in infrastructure, cloud, and cybersecurity to support business transformation.
Support the secure adoption of emerging technologies, ensuring alignment with organizational governance and risk management practices.

Collaboration & Support

Work collaboratively across IT and business teams to understand requirements and deliver effective solutions.
Provide occasional support for Tier 1 service desk activities during peak periods or team coverage needs.
Manage vendor relationships and support contract coordination where required.
Participate in an on-call rotation to support business continuity.

AI & Emerging Technology

Support secure adoption and operation of AI-enabled technologies
Contribute to AI risk assessments, governance, and compliance activities
Stay informed on AI trends, risks, and best practices

Qualifications

Completed bachelor's degree in computer science/software engineering or College Diploma in a related technology field
8+ years working in a dynamic IT Ops environment
Experience with Azure Administration would be a strong asset.
Experience or certification with industry recognized certifications and standards such as ITIL, NIST, OWASP, etc. would be an asset.

Pay: $68,000.00-$102,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Store discount
Tuition reimbursement
Vision care
Wellness program
Work from home

Work Location: Hybrid remote in Dartmouth, NS

Apply Now

Refine Your Search

it helpdesk jobs in canada remote

Information Systems Administrator & Security Analyst

Help Desk Technician Level 2

Head of Growth and Data Science

Bilingual Technical Support Services Analyst

Senior Software Engineer, Core Experiences - Calgary, Canada

Senior Software Engineer, Core Experiences - Vancouver, Canada

Bilingual Customer Success Manager (12 Month Term)

Senior Software Engineer, Core Experiences - Montreal, Canada

Lead iOS Developer

Senior iOS Developer

Customer Service Representative - Automotive

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