remote it analyst Jobs – 98 Openings This Week

Service Desk Analyst, Night Shift.
ISG Search Inc —Remote
- Full-time
- Remote
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
10d
Workforce Management Applications Analyst
Confidential —Mississauga, ON
- $80,000–$100,000 a year
- Full-time
- In-person
- Business
- Wellness program
- Dental care
Quick apply
1d
Senior System Analyst - Application and Integration (Developer)
Mackenzie Health —Richmond Hill, ON
- $50.54–$59.44 an hour
- Temporary
- Remote
- Azure
- Computer Science
- Engineering
Cyber Security Engineer / SOC Analyst (Palo Alto, Splunk & SIEM)
NavitasPartners —Quebec City, QC
- From $70 an hour
- Azure
- AWS
- Travel
Quick apply
Senior Business Systems Analyst (ServiceNow), Deloitte Global Operations
Deloitte —Toronto, ON
- $69,000–$114,000 a year
- Remote
- Computer Science
- Presentation skills
- Bachelor's
Customer Solution Analyst
Jonas Software —Markham, ON
- Full-time
- Customer service
- English
- Accounting
- Work from home
Sharepoint Analyst
Vantix Systems Inc —Edmonton, AB
- Contract
- Remote
- Administrative experience
- Scripting
- SharePoint
Security Analyst
Centric Software —Vancouver, BC
- $70,000–$135,000 a year
- Full-time
- Remote
- Azure
- AWS
Technical Support Analyst (Hybrid)
Broadridge —Toronto, ON
- $65,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Support Analyst - Red Lake
FSET Inc. —Kenora, ON
- $65,000–$70,200 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- No university degree
- Disability insurance
- Dental care
Customer Support Analyst
FacilityOS —North York, ON
- $50,000–$60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- AI
- Communication skills
Quick apply
Product Support Analyst
D2L —Melbourne, QC
- Weekends as needed
- Remote
- Computer Science
- Customer service
- Salesforce
- Tuition reimbursement
Analyst Application Services
Enbridge —North York, ON
- $75,000–$88,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Windows
- Wellness program
- Dental care
Senior Business System Analyst, Salesforce
Twilio —Remote
- $99,760–$124,700 a year
- Remote
- Sales
- Salesforce
- SQL
- Paid time off
Business Systems Analyst
Scotiabank —Toronto, ON
- Computer Science
- DevOps
- Engineering
- Profit sharing
- Dental care
Security Control Analyst
City of Calgary —Calgary, AB
- $41.49–$55.51 an hour
- Full-time
- Computer science
- Computer Science
- Analysis skills
3d
Go To Market Operations Analyst
Quicknode —Toronto, ON
- Full-time
- Remote
- JavaScript
- AI
- Python
18h
Systems Analyst
WCB Manitoba —Winnipeg, MB
- Full-time
- Bilingual
- Computer science
- Computer Science
Quick apply
Senior NetSuite Administrator / Business Systems Analyst (ERP & Integrations)
Immiland Canada Inc. —Remote
- Full-time
- Remote
- Microsoft Excel
- ERP systems
- English
Quick apply
Support Analyst - Fort Frances
FSET Inc. —Kenora, ON
- $65,000–$70,200 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- No university degree
- Disability insurance
- Dental care

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it analyst jobs near remote

Service Desk Analyst, Night Shift.

ISG Search Inc -
Remote

Quick apply

Job details

Full-time | Contract
10 days ago

Qualifications

TCP
ITIL Certification
Microsoft Outlook
Microsoft Exchange
Windows
Microsoft Office
Computer networking
Customer support
TCP/IP
Root cause analysis
Hospital experience
Active Directory
VPN

Full job description

Duration:

6 month contract with potential for extension.

The role:

This is a customer service focused position that requires an individual to work independently as well as part of a team to support the organizations defined service expectations. The primary accountability for this role is to answer, log and resolve requests placed to the IT Service Desk in an efficient, timely and courteous manner primarily via phone, voicemail and e-mail.

Responsibilities:

Answer calls for IT Service and Support primarily via phone, voicemail and e-mail;
Act as the first point of contact for all offered IT Services, such as application, hardware, PC and telecom related requests for IT service and support;
Analyze, diagnose and resolve calls in an efficient and effective manner leveraging available tools (Bomgar, KACE, knowledge base and other sources of documentation);
Transfer and escalate incidents and requests to the appropriate 2nd/3rd level support resources, following up with ticket owners to ensure effective resolution in a timely manner;
Record, categorize and log Incidents and Requests for service using the IT Service Management tool;
Provision, change and de-provision user accounts in accordance with corporate policies and procedures;
Actively seek opportunities for service improvement, recognizing the needs and expectations of our clients;
Provide knowledge transfer and mentoring of other team members when required;

Must Have:

Ability to work independently from 11pm - 7am in a remote capacity.
ITIL Foundations certification preferred
Microsoft certifications an asset
Experience in a health related field is an asset
2+ years' experience in providing customer support with a high level of professionalism preferred.
Direct hospital or healthcare experience an asset
Strong client computing experience e.g. desktops, laptops, printers, mobile devices (Blackberry/iPhone etc.), multifunction devices, desktop phones, voicemail;
Solid skills in supporting common end user applications including Windows 7, Windows 10, Microsoft Office, Internet Explorer, Outlook etc.;
Strong troubleshooting skills with focus on root cause analysis;
Experience with tools and technologies such as Dell KACE, Bomgar, BES, Active Directory, Microsoft Exchange;
Knowledge of networking technologies such as VPN, TCP/IP, and wireless;
Experience with IT Service Management tools such as FrontRange ITSM;
Strong verbal and written communications; must be able to communicate with individuals with all levels of technical and non-technical skills;
Advanced technical troubleshooting and multitasking skills

Quick apply

Refine Your Search

it analyst jobs in remote

Service Desk Analyst, Night Shift.

Workforce Management Applications Analyst

Senior System Analyst - Application and Integration (Developer)

Cyber Security Engineer / SOC Analyst (Palo Alto, Splunk & SIEM)

Senior Business Systems Analyst (ServiceNow), Deloitte Global Operations

Customer Solution Analyst

Sharepoint Analyst

Security Analyst

Technical Support Analyst (Hybrid)

Support Analyst - Red Lake

Customer Support Analyst

Product Support Analyst

Analyst Application Services

Senior Business System Analyst, Salesforce

Business Systems Analyst

Security Control Analyst

Go To Market Operations Analyst

Systems Analyst

Senior NetSuite Administrator / Business Systems Analyst (ERP & Integrations)

Support Analyst - Fort Frances

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