surrey bc technical support Jobs – 85 Openings This Week

Senior Systems Administrator
Scout Technology Guides Inc. —Langley, BC
- $85,000–$95,000 a year
- On call
- Azure
- AWS
- Computer networking
- Vision care
- Life insurance
IT Service Desk Specialist (Tier 2)
Quicktech —Surrey, BC
- $65,000–$80,000 a year
- Full-time
- Azure
- Customer service
- Scripting
Quick apply
IT Technician - Information Security Specialist
OpenRoad Auto Group —Richmond, BC
- $55,000–$75,000 a year
- Full-time
- Bachelor's
- Scripting
- SharePoint
- Dental care
Quick apply
Business Analyst - Customer Support
NORSAT INTERNATIONAL INC —Richmond, BC
- $40,000–$50,000 a year
- Full-time
- Sales
- Engineering
- In-person
- Dental care
- Flexible schedule
Quick apply
Remotely Piloted Aircraft Systems Platform I.T./Network Specialist
49North (A MDA Space company) —Richmond, BC
- $85,000–$125,000 a year
- Hybrid work
- Oracle
- Computer Science
- Heavy lifting
- Disability insurance
- Dental care
Systems Administrator
Lorval Capital Management —Langley, BC
- Full-time
- Computer Science
- Bachelor's
- Scripting
- Dental care
Quick apply
12d
IT Service Desk Analyst - Network/Security
Quicktech —Surrey, BC
- $70,000–$90,000 a year
- Full-time
- Azure
- AWS
- Organizational skills
Quick apply
Remotely Piloted Aircraft Systems Platform I.T./Network Specialist
MDA —Richmond, BC
- $85,000–$125,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Heavy lifting
- Disability insurance
- Dental care
Senior IT Specialist
Fortinet —Burnaby, BC
- $84,000–$110,000 a year
- Full-time
- Computer Science
- DevOps
- Scripting
- Disability insurance
- Dental care
Senior Systems Administrator
Cubic Corporation —Burnaby, BC
- Full-time
- Remote
- Computer science
- Computer Science
- DevOps
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
10d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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IT Service Desk Specialist (Tier 2)
Quicktech —Surrey, BC
Ability to explain technical concepts to non-technical users. Document technical solutions in the knowledge base to improve first-call resolution rates.
$65,000–$80,000 a year
Quick apply
IT Service Desk Analyst - Network/Security
Quicktech —Surrey, BC
This senior-level position serves as the highest escalation point for complex and critical technical issues, providing expert troubleshooting, project scope…
$70,000–$90,000 a year
Quick apply

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IT Support Specialist
Olameter Corporation —Aurora, ON
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information,…
$40,000–$50,000 a year
Quick apply
7d
Bilingual Technical Support Specialist (French/English)
Power Staffing Solutions —North York, ON
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with…
From $68,000 a year
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10d

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Senior Systems Administrator

Scout Technology Guides Inc. -
Langley, BC

Apply Now

Job details

Permanent
$85,000–$95,000 a year

Qualifications

Microsoft Windows Server
ConnectWise
MCSA
System administration
Azure
MCSE
Disaster recovery
Firewall
DHCP
AWS
Network management
CompTIA Network+
IT support
Computer networking
DNS
SharePoint
VMWare
CompTIA Security+
RDS
Communication skills
Active Directory
Intune

Full job description

Scout is a mature, growing provider of outsourced IT, Cyber, Telephony and Nursecall senior care services in the Lower Mainland. Our purpose is simple: use technology to simplify lives—for our clients and our team. That extends beyond the work itself. We invest in our people with real support for growth, strong benefits, and a focus on physical health—whether that’s a gym membership, access to fitness at the office, or simply building a work environment where people have the energy to perform at their best.
No two days are the same, and we like it that way. We’re a group of talented people working locally, across BC, and internationally, committed to doing great work, staying sharp, and supporting each other along the way.
ABOUT THE ROLE
As a Senior Systems Administrator, you will play a critical role in the stability, security, and evolution of our clients’ IT environments. You will provide Tier 3 support, overseeing complex technical issues and leading advanced troubleshooting efforts. Beyond technical support, you will be responsible for system architecture, security implementations, and process improvements to ensure our clients' IT infrastructure is efficient and secure.
\In this leadership role, you will mentor junior team members, serve as an escalation point for challenging technical issues, and contribute to strategic IT initiatives. A strong foundation in networking, server administration, cloud computing, and security best practices is required.
A valid BC Driver’s License and access to a vehicle are required, as you will provide onsite and remote support as necessary. Experience with ConnectWise Manage, Automate, and supporting Mac networks is an asset.
WHAT DOES THAT LOOK LIKE?

Provide Tier 3 support and act as the final escalation point for complex technical issues.
Own complex incidents end-to-end, from diagnosis through resolution and post-incident improvement.
Manage and support Windows and macOS environments, ensuring stability, security, and performance.
Deploy, administer, and optimize Microsoft technologies, both on-premises and cloud-based, including Windows Server (AD, Group Policy, DFS, RDS, File Services), Microsoft 365 (Exchange, SharePoint, Teams, OneDrive), Azure, and Intune.
Oversee and troubleshoot server, network, and security infrastructure including firewalls, switches, access points, and VPNs.
Administer and maintain virtualized environments such as Hyper-V and VMware.
Implement, optimize, and test backup and disaster recovery solutions to minimize downtime.
Improve and maintain monitoring and alerting systems to proactively identify issues.
Identify opportunities to improve internal processes and client environments in collaboration with Management.
Create and maintain technical documentation and knowledge base content.
Participate in on-call rotation as a tertiary escalation resource after probation.
Mentor and support System Administrators and Field Technicians.

WHAT DO WE LOOK FOR?
Technical Experience & Knowledge

5+ years of experience in IT support, system administration, or network management, ideally at an MSP.
Experience in a technical escalation role supporting complex client environments.
Advanced knowledge of Windows Server technologies including Active Directory, GPOs, DFS, and RDS.
Strong understanding of networking fundamentals such as firewalls, VLANs, VPNs, DNS, and DHCP.
Hands-on experience with Microsoft 365, Azure, and Intune; AWS experience is an asset.
Experience managing virtualized infrastructure (Hyper-V, VMware).
Experience implementing and maintaining backup and disaster recovery solutions.
Knowledge of endpoint security tools and security best practices.
Ability to clearly document technical processes and procedures.

Leadership & Professional Skills

Self-directed and able to manage your schedule to meet Service Department priorities.
Excellent interpersonal and communication skills, both in-person and remote.
Ability to explain complex technical concepts in clear, user-friendly language to technical and non-technical audiences.
Professional, calm, and composed in high-pressure or time-sensitive situations.
Strong troubleshooting mindset with the ability to assess risk, severity, and impact.
Highly organized, detail-oriented, and comfortable working under tight deadlines.
Demonstrated commitment to delivering a WOW-level customer experience.
Proven ability to mentor, coach, and elevate the technical skills of others.

Education & Certifications

Microsoft 365 certified (Modern Desktop Administrator Associate or higher).
Microsoft 365 Modern Desktop Administrator Expert is an asset.
CompTIA Network+ and/or Security+ preferred.
Microsoft Certified: Azure Administrator, MCSA, or MCSE preferred.

WHAT ARE THE BENEFITS OF WORKING AT SCOUT?

Supportive, team-first environment where people step in and help each other succeed
Structured development plans, training reimbursement, and access to deep in-house expertise
Monthly company events that people actually show up to
Comprehensive extended health, vision, and life insurance coverage
Paid Orangetheory Fitness membership and access to the on-site gym
Peer-driven recognition and rewards platform
Fully stocked kitchen with drinks and snacks at the office
Company-provided laptop and mobile phone
Group RRSP with employer matching
Three weeks of vacation to start

WORK ENVIRONMENT AND PHYSICAL DEMANDS
This role operates in a professional office and technical environment and may involve work in server rooms or on-site client office environments. The role routinely uses standard office and IT equipment, including computers, networking equipment, servers, rack‑mounted UPS systems, batteries, and related components.

Apply Now

Refine Your Search

technical support jobs in surrey bc

Senior Systems Administrator

IT Service Desk Specialist (Tier 2)

IT Technician - Information Security Specialist

Business Analyst - Customer Support

Remotely Piloted Aircraft Systems Platform I.T./Network Specialist

Systems Administrator

IT Service Desk Analyst - Network/Security

Remotely Piloted Aircraft Systems Platform I.T./Network Specialist

Senior IT Specialist

Senior Systems Administrator

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

Customer Service Representative - Automotive

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