kitchener on support analyst Jobs – 82 Openings This Week

Senior Business Analyst
Eclipse Automation —Cambridge, ON
- $90,000–$110,000 a year
- Full-time
- Azure
- SQL
- Bachelor's
- Dental care
- Vision care
Quick apply
14h
Senior Data Governance Analyst
Manulife —Waterloo, ON
- $113,000–$163,000 a year
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Disability insurance
- Dental care
15h
Senior Business System Analyst, Digital
Equitable CA —Waterloo, ON
- $81,000–$121,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Azure
Quick apply
18h
Pension and Benefits Coordinator
Waterloo Regional Police Service —Cambridge, ON
- $79,698–$96,059 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Dental care
- Tuition reimbursement
11h
Manager, Customer Analytics
Jobber —Kitchener-Waterloo, ON
- $151,200–$204,500 a year
- Full-time
- Hybrid work
- Sales
- SQL
- Analysis skills
.NET Software Developer
Descartes —Waterloo, ON
- $65,000–$85,000 a year
- Full-time
- Azure
- DevOps
- English
- Flexible schedule
Project Manager
RideCo —Waterloo, ON
- $80,000–$120,000 a year
- Microsoft Excel
- PMP
- Engineering
- Dental care
- Flextime
Quick apply
Data Engineer
Ontario One Call —Guelph, ON
- $96,000–$110,000 a year
- Azure
- Computer Science
- Engineering
7d
Product Analytics Manager
Jobber —Kitchener-Waterloo, ON
- $121,000–$163,600 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Leadership
Engineering Manager, Group Benefits Technology
Manulife —Waterloo, ON
- $113,000–$163,000 a year
- Full-time
- Azure
- DevOps
- Java
- Disability insurance
- Dental care
1d
Strategy and Project Consultant
Grand River Hospital —Kitchener, ON
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
Supervisor, Total Compensation
Waterloo Regional Police Service —Cambridge, ON
- $103,866–$122,195 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
Senior Systems Developer
The Co-operators Group Limited —Guelph, ON
- $72,847–$121,411 a year
- Computer Science
- Salesforce
- DevOps
Quick apply
2d
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
10d
Analyst, Program Delivery Controls
Metrolinx —Canada
- $93,798 a year
- Full-time
- PMP
- Engineering
- Project management
10d
Data & Reporting Specialist (Workforce Planning)
Metrolinx —Canada
- $82,683 a year
- Full-time
- Microsoft Excel
- Azure
- Computer Science
14d

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Senior Data Governance Analyst
Manulife —Waterloo, ON
Translate Global Data Governance strategies and KPIs into actionable plans for Canada; monitor performance, identify gaps, and implement improvements.
$113,000–$163,000 a year
15h
Senior Business Analyst
Eclipse Automation —Cambridge, ON
Risk mitigation: Identify technical risks and their impact on the project and mitigate their effects through proactive planning and contingency design.
$90,000–$110,000 a year
Quick apply
14h

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As a leader within the child welfare sector, we partner with parents, caregivers, and community to provide a safe environment for children and youth, through…
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Supervisor, Service Desk (Onsite)
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Manage incident and request queues, ensuring timely triage, assignment, resolution, and strong ticket hygiene aligned to ITIL practices.
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Senior Business Analyst

Eclipse Automation -
Cambridge, ON

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Job details

Full-time
$90,000–$110,000 a year
14 hours ago

Qualifications

Power BI
Azure
Visual Basic
C#
.NET
SQL
Bachelor's
Machine learning
College diploma
AI
Business
Communication skills
Python
Analytics

Full job description

Job Title: Business Analyst
Job Type: On-Site | Cambridge, ON
Compensation: $90,000 - $110,000
Benefits: RRSP, health/dental/vision package, reimbursement for tuition and professional dues, paid vacation, personal days, and sick days

Get to Know Us:
Eclipse Automation delivers cutting-edge custom automated manufacturing solutions across multiple industries. We combine advanced automation expertise with digital innovation to create smart, efficient, and sustainable manufacturing systems. Our global network includes facilities in Canada, The United States and Hungary ensuring regional expertise and global strength.

The Position:
The Senior Business Analyst will serve as the strategic bridge between business stakeholders and global technology teams, translating real-world business processes into AI-native solutions that drive measurable impact. This role blends deep curiosity about how work gets done with a strong focus on rapid, data-driven prototyping and deployment.
Eclipse Automation is shaping the future of custom automation through a multi-year digital transformation initiative leveraging OpenUSD, NVIDIA Omniverse, and enterprise AI. The ideal candidate has a keen understanding of business operations and analytics to support data-driven decision making — someone who instinctively reaches for AI tools first, identifies inefficiencies, understands data security requirements,

What You'll be doing:

Discover and map: Step into any department to observe day-to-day operations, interview stakeholders, and map current-state processes with an emphasis on where decisions are made, handoffs occur, and repetitive work accumulates.
Identify high-value opportunities: Analyze process data and metrics to pinpoint inefficiencies, cost drivers, compliance risks, and areas where AI and automation can deliver the greatest return.
Rapid prototyping: Move beyond static artifacts—quickly prototype AI-driven solutions using off-the-shelf models, low-code tools, and in-house platforms. Build working demos in hours to validate concepts with users.
Define pragmatic requirements: Translate findings into clear, prioritized functional requirements, acceptance criteria, and success metrics that product and engineering teams can execute against.
Design human-centered solutions: Ensure AI enhances human work—streamline decision support, automate repetitive tasks, and surface insights so people can work faster and make better choices. –
Collaborate across functions: Work closely with data team, UX designers, and operations leaders to iterate solutions, monitor outcomes, and scale proven pilots enterprise-wide
Measure and optimize: Establish baselines, track KPIs, and run experiments to quantify efficiency gains, cost savings, and user adoption; refine models and processes based on results
Governance and ethics: Embed responsible AI practices—data privacy, bias mitigation, explainability, and auditability—into solution designs and deployment plans.
Risk mitigation: Identify technical risks and their impact on the project and mitigate their effects through proactive planning and contingency design.
Change management: Lead change management initiatives to ensure adoption of new processes, tools, and standards; design communication plans, training materials, and feedback loops to sustain behavioral and operational change.

Deliverables

User permissions matrix and data security implementations
Opportunity assessments with quantified ROI estimates
Rapid prototypes and working demos demonstrating AI-powered workflows
Functional requirements, acceptance tests, and rollout plans
KPI dashboards tracking efficiency, cost, quality, and adoption
Playbooks for scaling and maintaining AI-native processes

Leadership:

Comfortable across domains — operations, finance, product, support — and skilled at tailoring solutions to local constraints and scale requirements
Demonstrates strong verbal and written communication skills
Promotes positive relationships between departments and with partners, customers, vendors, and distributors
Recommends and administers policies and procedures that enhance operations and support continuous improvement
Ability to work in a team environment and actively participate in group meetings
Maintains good corporate citizenship in support of Eclipse's corporate vision
Ensures all business activities are performed with the highest ethical standards and in compliance with the Eclipse Automation Inc. Code of Conduct
Fosters a culture reflective of the core values of the business
Adheres to the Eclipse Project Operating Policy

Travel:

Expectation of travel to Eclipse locations is less than 20% of time, however, may be exceeded in exceptional circumstances to meet organizational needs

What We're Looking For:Education:

Successfully completed either a University Degree or College Diploma in Business Analyst, AI for Business Analysts, or related course

Experience:

Minimum 5 years' experience in a business analyst capacity, with demonstrated proficiency leveraging AI tools for improved efficiency and workflow automation
Builder mindset required: Candidates should be prepared to demonstrate tools, applications, or automated workflows they have personally built using AI — whether in a professional or personal context. A successful candidate will show a portfolio of real solutions they've shipped, not just familiarity with concepts
Proficiency in data manipulation and programming languages for advanced data analysis and machine learning workflows
Experience leveraging machine learning libraries and cloud-based AI services for predictive and prescriptive modeling
Experience working with SQL, VB6, C#, .NET, Python, Azure, and Power BI
Experience in the automation or manufacturing industry is an asset

Why Join Us:
Here at Eclipse Automation, creation and innovation are at our core, and our culture reflects that. Fast-paced and continuously fostering growth, we encourage the entrepreneurial spirit that our teams embody, and leverage each of their strengths to do better for our people, our clients, and our communities.
Our teams are made up of innovators, thinkers, and doers, with the know-how and expertise to exceed expectations, and the relentless spirit to create and reinvent. Our people are what enable us to live up to our name - to eclipse all others, inspiring and creating outcomes that change the world.

Eclipse Automation is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.
At Eclipse Automation, we believe in the power of human connection. We do not use AI in our hiring process; every application is personally reviewed by a member of our team to ensure each candidate receives careful consideration.
This publicly advertised job posting is for an existing vacancy. We are seeking a qualified candidate to join our team and assume the responsibilities of this role.
Eclipse Automation encourages applications from all qualified candidates. Those in need of accommodation at any stage of the recruitment process should notify [email protected]. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.

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support analyst jobs in kitchener on

Senior Business Analyst

Senior Data Governance Analyst

Senior Business System Analyst, Digital

Pension and Benefits Coordinator

Manager, Customer Analytics

.NET Software Developer

Project Manager

Data Engineer

Product Analytics Manager

Engineering Manager, Group Benefits Technology

Strategy and Project Consultant

Supervisor, Total Compensation

Senior Systems Developer

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

Analyst, Program Delivery Controls

Data & Reporting Specialist (Workforce Planning)

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