waterloo on support analyst Jobs – 84 Openings This Week

Solution Architect
Home Hardware Stores Limited —St. Jacobs, ON
- $85,800–$128,600 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's
- Disability insurance
- Dental care
2d
Manager, Customer Analytics
Jobber —Kitchener-Waterloo, ON
- $151,200–$204,500 a year
- Full-time
- Hybrid work
- Sales
- SQL
- Analysis skills
Pension and Benefits Coordinator
Waterloo Regional Police Service —Cambridge, ON
- $79,698–$96,059 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Dental care
- Tuition reimbursement
20h
Product Analytics Manager
Jobber —Kitchener-Waterloo, ON
- $121,000–$163,600 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Leadership
Quality Engineer Lead
Manulife —Waterloo, ON
- $113,000–$163,000 a year
- Full-time
- Continuous improvement
- APIs
- AI
- Disability insurance
- Dental care
Program Manager
ATS Automation Tooling Systems Inc. —Cambridge, ON
- $128,000–$176,000 a year
- AutoCAD
- PMP
- Word processing
- Employee stock purchase plan
- Dental care
Data Engineer
Ontario One Call —Guelph, ON
- $96,000–$110,000 a year
- Azure
- Computer Science
- Engineering
7d
Project Manager
RideCo —Waterloo, ON
- $80,000–$120,000 a year
- Microsoft Excel
- PMP
- Engineering
- Dental care
- Flextime
Quick apply
Senior Business System Analyst, Digital
Equitable CA —Waterloo, ON
- $81,000–$121,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Azure
Quick apply
1d
Engineering Manager, Group Benefits Technology
Manulife —Waterloo, ON
- $113,000–$163,000 a year
- Full-time
- Azure
- DevOps
- Java
- Disability insurance
- Dental care
2d
Supervisor, Total Compensation
Waterloo Regional Police Service —Cambridge, ON
- $103,866–$122,195 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Tuition reimbursement
Strategy and Project Consultant
Grand River Hospital —Kitchener, ON
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
Senior Systems Developer
The Co-operators Group Limited —Guelph, ON
- $72,847–$121,411 a year
- Computer Science
- Salesforce
- DevOps
Quick apply
3d
Business Analyst - Business Technology Renewal ( API, Integration and Enterprise Applications)
Finney-Taylor Consulting Group —Canada
- Contract
- Computer Science
- PMP
- Bachelor's
2d
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
10d
Analyst, Program Delivery Controls
Metrolinx —Canada
- $93,798 a year
- Full-time
- PMP
- Engineering
- Project management
11d
Data & Reporting Specialist (Workforce Planning)
Metrolinx —Canada
- $82,683 a year
- Full-time
- Microsoft Excel
- Azure
- Computer Science

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SAP BODS Developer – ETL, ECC / S4HANA, Oracle, SQL Server, HANA, Control-M, Autosys, Unix/Linux
APPTOZA INC. —Toronto, ON
DLC activities (design, development, testing, deployment). Design, develop, and maintain SAP BODS ETL jobs to extract, transform, and load data from:
$60–$65 an hour
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Business Systems Analysis- IVR, Omnichannel, CRM, retail, Azure DevOps
APPTOZA INC. —Toronto, ON
Perform impact analysis across contact center platforms| downstream systems| and integrations. Elicit| analyze| document| and manage business| functional| and…
$45–$50 an hour
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support analyst jobs near waterloo on

Solution Architect

Home Hardware Stores Limited -
St. Jacobs, ON

Apply Now

Job details

Permanent | Full-time
$85,800–$128,600 a year
2 days ago

Qualifications

Azure
Cloud architecture
Computer Science
Enterprise software
Information Systems
Bachelor's
Usability
Business requirements
Solution architecture
Communication skills

Full job description

Welcome Home!

We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.

Shape the Technology Solutions Behind Home’s Success

As a Solution Architect, you will design integrated, scalable, and sustainable technology solutions that support Home Hardware’s operations across Retail, Supply Chain, Merchandising, Marketing, Finance, and more. You will help ensure systems and platforms work together effectively, aligning solutions with Home’s technology strategy, architecture standards, and IT operating model.

You’ll collaborate with business stakeholders, technical teams, and architects across the organization to design solutions that balance feasibility, cost, integration complexity, service impacts, and long-term value, and support delivery teams to ensure solutions are implemented as designed. Led by the Manager, IT Business Solutions, this opportunity suits a collaborative and strategic technology professional who enjoys big-picture thinking, solving complex system challenges, and partnering with business and IT teams to design scalable, business-aligned solutions.

Ready to make an impact in a new role? Here’s how:

Lead solution design for initiatives across Home Hardware’s technology landscape, ensuring alignment with technology strategy, architecture standards, and operating model practices.
Design sustainable, cost-effective solutions based on business requirements, industry research, and technology best practices.
Ensure solutions leverage existing technology investments while supporting modernization, lifecycle management, cloud adoption, and long-term scalability.
Provide architectural leadership across multiple domains, guiding teams through design decisions, integration patterns, and cross system dependencies.
Support delivery teams throughout the SDLC, ensuring solution designs are understood, feasible, and implemented as intended.
Contribute to the development and evolution of architecture guidelines, patterns, and technology governance processes.
Conduct research on emerging technologies and industry trends to inform solution design and support roadmap planning.
Contribute to multiyear technology roadmaps by identifying dependencies, risks, upgrade paths, and modernization opportunities across applications, integrations, and infrastructure.
Ensure solutions incorporate infrastructure, security, privacy, and compliance requirements, working closely with domain experts in those areas.
Contribute to the definition and tracking of architecture related KPIs and metrics, including system performance, stability, integration health, and technical debt.
Validate solution implementation from discovery through production, ensuring adherence to architectural intent, integration requirements, and service management practices.
Partner with business stakeholders, business analysts and architects, technical teams, and vendors to evaluate requirements and design integrated, end to end solutions.
Support enterprise platforms including Azure, Dynamics 365, Manhattan, CRM, Finance & Operations, and other mission critical systems.
Ensure solutions account for integration, scalability, security, performance, usability, and service impacts across Home Hardware’s technology ecosystem.

We’re looking for:

A Bachelors Degree in Computer Science, Information Systems, Information Technology, or a related field.
A minimum of eight years of experience in solution architecture or solution design; experience in Retail technology environments is an asset.
Relevant architecture or cloud certifications that demonstrate knowledge of solution design, integration patterns, and technology governance.
Strong understanding of enterprise systems, applications, integrations, and networks, with the ability to design solutions that balance performance, usability, scalability, and cost.
Expertise in cloud platforms, integration patterns, and enterprise application ecosystems.
Strong communication and stakeholder management skills, with the ability to engage effectively at all levels – from technical teams and business areas to senior leadership.
Demonstrated analytical, conceptual, and problem-solving skills, with strong planning and prioritization capabilities.
Ability to navigate complex environments with both modern and legacy applications, understanding how systems interact and exchange information.
Adaptability, sound judgment, and confidence in handling complex situations.
Ability to work additional or varied hours as required.
The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

How we’ll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

The expected starting salary range for this role is $85,800 - $128,600; the final offer will reflect relevant skills and experience.
Eligible for the annual bonus program.
Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
Defined Contribution Pension Plan with Company Match, and choice of contribution level.
Group RRSP.
Discount at our Corporate Retail Store in St. Jacobs.
Home & Auto Insurance discounts.
Competitive vacation time.
Personal and sick time.
Employee Discount Program through Venngo WorkPerks.

This job posting is for an existing vacancy within our organization.

Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

Canadians call us Home Hardware. We call it Home.

#HP

Apply Now

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support analyst jobs in waterloo on

Solution Architect

Manager, Customer Analytics

Pension and Benefits Coordinator

Product Analytics Manager

Quality Engineer Lead

Program Manager

Data Engineer

Project Manager

Senior Business System Analyst, Digital

Engineering Manager, Group Benefits Technology

Supervisor, Total Compensation

Strategy and Project Consultant

Senior Systems Developer

Business Analyst - Business Technology Renewal ( API, Integration and Enterprise Applications)

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

Analyst, Program Delivery Controls

Data & Reporting Specialist (Workforce Planning)

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