toronto, on technical support analyst Jobs – 80 Openings This Week

IT Asset Management Analyst
CAA SCO Systems & Services Inc —Thornhill, ON
- $40,800–$64,300 a year
- Microsoft Excel
- Customer service
- IT
- Wellness program
- Tuition reimbursement
Quick apply
Bilingual - Payment Operations Centre Analyst (Level II)
Payments Canada —Toronto, ON
- $63,000–$105,000 a year
- Temporary
- Hybrid work
- Bilingual
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
8d
Global Service Desk (GSD) Analyst - Part Time
Long View Systems —Toronto, ON
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
1d
Customer Solution Analyst
Jonas Software —Markham, ON
- Full-time
- Customer service
- English
- Accounting
- Work from home
Senior IAM Systems Support Analyst - Agentic AI (Global Security)
Royal Bank of Canada —Toronto, ON
- Full-time
- Scripting
- APIs
- Financial services
Customer Solution Analyst
Jonas Construction Software —Markham, ON
- Full-time
- Customer service
- English
- Accounting
- Work from home
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
10d

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OVHcloud —Toronto, ON
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Senior IT Build Analyst – Governance, KPI/KRI & Audit Support - SBA 0603 RD#04
NavitasPartners —Markham, ON
We are seeking two experienced Senior IT Build Analysts to support a high-impact audit remediation and governance program within a regulated Financial Services…
From $30 an hour
Quick apply
2d
IT Asset Management Analyst
CAA SCO Systems & Services Inc —Thornhill, ON
Track software license assignments and removals, ensuring compliance with vendor agreements and internal policies. Maintain SOPs and asset handling guides.
$40,800–$64,300 a year
Quick apply

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IT Asset Management Analyst

CAA SCO Systems & Services Inc -
Thornhill, ON

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Job details

$40,800–$64,300 a year

Qualifications

Power BI
ITIL Certification
Microsoft Excel
SCCM
Customer service
Post-secondary education
IT
Intune

Full job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Wil Do

Ensure CCG’s IT asset lifecycle process is followed, including ordering, asset tagging, record collection, and disposal
Responsible for imaging and deploying PCs (physical computers and virtual machines) to Associates based on assigned tickets and project requirements
Coordinate with vendors throughout asset and peripheral lifecycle stages: procurement, delivery, maintenance, and decommissioning
Track warranties, coordinate repairs, and oversee secure disposal (e.g., data wiping, recycling)
Maintain accurate asset records in a CMDB and be able to ultilize Asset discovery tools like SCCM and Intune
Monitor physical and digital asset locations and conditions at both the head office and satellite locations. This includes CCG assets and equipment used remotely by Associates
Conduct quarterly or annual audits to ensure inventory accuracy
Track software license assignments and removals, ensuring compliance with vendor agreements and internal policies
Handle asset-related service requests and ensure timely resolution
Support the re-imaging of retrieved computers, ensuring they are properly configured, cleaned, and packaged for reuse or redeployment
Maintain SOPs and asset handling guides.Assist Associates via phone or tickets using Service Management tool for PC-related issues
Support asset provisioning and recovery during employee transitions
Using Power BI dashboards to analyze asset status and software utilization
Other duties as required

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Completed post secondary education in related information technology field
A minimum of 3 years experience within a customer service oriented information technology role
ITIL 4 Foundation Certification, Certified Asset Management Professional (CAMP) an asset
Experience working with Microsoft Configuration manager and Autopilot deployments
Knowledge of IT Service Management and IT Asset Management Tools
Proficient in working with Microsoft Excel and using Power BI reports
Ability to lift and move equipment up to 30lbs
Availability to work fully in office

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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technical support analyst jobs in toronto, on

IT Asset Management Analyst

Bilingual - Payment Operations Centre Analyst (Level II)

Global Service Desk (GSD) Analyst - Part Time

Customer Solution Analyst

Senior IAM Systems Support Analyst - Agentic AI (Global Security)

Customer Solution Analyst

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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