Calgary, Ab Cybersecurity program Jobs – 78 Openings This Week

Client Account Manager
MNP —Calgary, AB
- Bilingual
- English
- Presentation skills
6d
Senior Cloud Specialist
F12.net —Calgary, AB
- Full-time
- Remote
- Azure
- DevOps
- AWS
- Disability insurance
- Dental care
Quick apply
7d
Scientist-in-Residence, Quantum Safe Communications
The University of Calgary —Calgary, AB
- Full-time
- Doctoral degree
- Computer Science
- Engineering
Sales Executive
SysGen Solutions Group —Calgary, AB
- Full-time
- Hybrid work
- CRM software
- Sales
- Presentation skills
Quick apply
Account Executive - Sales
Integrity360 —Calgary, AB
- CRM software
- Sales
- Salesforce
Account Manager
SUBNET Solutions —Calgary, AB
- Full-time
- Sales
- Bachelor's
- Travel
- Dental care
- Flexible schedule
Customer Experience Strategist - Automotive Auction
EBlock Inc. —Canada
- $90,000–$110,000 a year
- Full-time
- Remote
- Sales
- Mileage reimbursement
- Dental care
4d
OT System Architect
Chemtrade —Canada
- $150,000–$190,000 a year
- Full-time
- Computer Science
- Windows
- AWS
2d
OT System Architect
Chemtrade —Canada
- $150,000–$190,000 a year
- Full-time
- Computer Science
- Windows
- AWS
2d
Business Analyst - Business Technology Renewal ( API, Integration and Enterprise Applications)
Finney-Taylor Consulting Group —Canada
- Contract
- Computer Science
- PMP
- Bachelor's
4d
Staff Developer
EBlock Inc. —Canada
- $170,000–$190,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Java
- Dental care
- Paid time off
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Client Account Manager

MNP -
Calgary, AB

Apply Now

Job details

Permanent
6 days ago

Qualifications

Bilingual
French
ConnectWise
ITIL Certification
English
IT infrastructure
Presentation skills
Customer relationship management
Account management
Communication skills

Full job description

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.

Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services clients. This role focuses on developing strategic relationships, understanding client goals, and ensuring that the services delivered meet or exceed expectations. The Account Manager acts as the client’s advocate within the organization and drives continuous improvement, satisfaction, and growth.

We have created an environment where you will continuously grow, always have a voice and collaborate on work that is meaningful, impactful and fulfilling. If you are ready to take your career into your own hands, you have come to the right place.

Responsibilities

Client Relationship Management

Serve as the primary point of contact for assigned clients, ensuring timely and effective communication.
Build and maintain strong, long-term relationships with client stakeholders at all levels.
Conduct regular business reviews to discuss performance, goals, and future needs.
Ensure a deep understanding of the client’s business strategy, industry environment, and technology roadmap.

Client Success & Service Delivery Oversight

Monitor service delivery performance (SLAs, KPIs), ensuring clients receive high-quality managed services.
Collaborate closely with technical teams to resolve escalated issues and communicate resolutions to clients.
Proactively identify risks, service gaps, or areas for improvement and drive corrective action.
Advocate for the client internally, ensuring their needs are understood and addressed.

Strategic Planning & Growth

Develop and maintain account plans outlining goals, opportunities, and expected outcomes.
Identify opportunities for clients to gain additional value from new or enhanced services.
Partner with solution teams to propose technology enhancements aligned with client goals.
Support contract renewals, upsells, and expansion opportunities in a consultative, value-based manner.

Reporting & Insights

Provide clients with meaningful insights through performance reporting, service metrics, and technology recommendations.
Prepare and present Business Reviews (EBRs).
Track account health, satisfaction scores, and renewal risks.

Collaboration & Internal Leadership

Act as the voice of the customer within the organization to inform product, service, and process improvements.
Coordinate internal resources—including service desk, project teams, and technical specialists—to support the client effectively.

Contribute to continuous improvement initiatives related to client success, service management, and account governance.

Skills and Experience

Required

5+ years experience in Account Management, Customer Success, or Client Relationship roles.
Experience conducting Executive Business Reviews and developing account plans.
Experience in Managed Services, MSP environments, Application Managed Services, or IT/technology service delivery.
Strong understanding of IT infrastructure, cloud services, applications, cybersecurity, and service management frameworks (e.g., ITIL).
Excellent communication, presentation, and interpersonal skills.
Proven ability to manage multiple client accounts with strong organizational discipline.

Preferred

Familiarity with PSA/RMM tools (e.g., ConnectWise).
ITIL certification or equivalent experience.

Key Competencies

Client-first mindset and passion for client success
Strategic thinking and business acumen
Problem-solving with a proactive, solution-focused approach
Ability to influence without authority
Strong collaboration and facilitation capabilities
High emotional intelligence and relationship-building expertise

Success Metrics

Client satisfaction (CSAT/NPS)
Account retention and renewal rates
Reduction in escalations and service friction points
Account growth tied to business-aligned technology adoption
Quality and consistency of business reviews and account governance
Bilingual proficiency (French/English) is an asset

MY REWARDS @ MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

Apply Now

Refine Your Search

cybersecurity program jobs in calgary, ab

Client Account Manager

Senior Cloud Specialist

Scientist-in-Residence, Quantum Safe Communications

Sales Executive

Account Executive - Sales

Account Manager

Customer Experience Strategist - Automotive Auction

OT System Architect

OT System Architect

Business Analyst - Business Technology Renewal ( API, Integration and Enterprise Applications)

Staff Developer

Customer Service Representative - Automotive

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