Position Summary:
The Kingbridge Centre is a premier destination renowned for hosting off-site meetings, learning, and leadership development, providing guests with an optimal environment for collaboration and transformative change. Additionally, the nature-based campus serves as an ideal oasis for relaxing weekend getaways, perfect for families, friends, or colleagues seeking a peaceful and rejuvenating escape.
We are seeking a seasoned sales representative with strong business acumen, responsible for developing key growth sales strategies, tactics, and action plans to drive business success. The ideal candidate will have a proven track record of consistently achieving or exceeding annual sales targets, implementing effective sales strategies, building valuable networks, and maintaining strong customer relationships. Additionally, they will have a deep understanding of customer trends and the ability to leverage this insight to drive business growth and identify new opportunities.
Essential Duties and Responsibilities:
Business Development
- Generate new leads (prospecting) to build a sales pipe line.
- Network and attend events to pursue new business opportunities.
- Research, identify and contact potential business opportunities.
- Due to this being a collaborative environment, the incentive/bonus structure is fully team based.
- Develop and maintain an in-depth knowledge of the market, identify peaks, valleys and opportunities to increase sales and develop strategic action plans to ensure that a consistently high level of business is maintained at the Centre throughout the year.
- Research yearly competitor rates.
- With the sales team create a strategic direction and action plan on how to mine the internal clients.
- Receive sales inquiries and respond in timely fashion.
- Schedule on-site property tours and client lunches.
- Develop relationships and accounts (new and existing) by mapping specific business and buying tendencies
- Using relationship building skills, contact, meet and greet or regularly communicate with assigned accounts. Effectively discuss client satisfaction levels and probe for further business.
- Prepare customized proposals and contracts. Follow-up and monitor progress through sales funnel from prospect to definite stages. Maintain professional and timely contact with the client.
- Negotiate rates and up-sell to maximize revenue. Maintain brand integrity by not jeopardizing rate yet finding creative ways to close deals and create long term client partnerships.
- Revive dormant accounts to regain client loyalty.
- Record sales activities in Salesforce, sales database system, use trace and follow up on new accounts and leads.
- Attend sales meetings and other departmental meetings as deemed necessary.
- Record expenses incurred on behalf of the company and submit monthly expense account to the Senior Sales Manager for approval.
- Work in close partnership with Kingbridge Conference Event Planners and Operations to address any client changes or challenges. Follow up with any changes or challenges with Kingbridge Conference Event Planning Managers.
- Ensure frequent interaction with clients while on property for their events. Attend pre & post conference client meetings.
- Attend to any service recovery challenges.
- To perform any other reasonable duties as requested by management.
Specifications/Qualifications:
- College/university degree/diploma preferred in Sales and or business administration.
- 3+ years of sales experience in a full service hotel, preferably a hotel that also offers a dedicated conference centre.
- Demonstrable proficiency in sales account software system – Salesforce-Delphi; Microsoft Office; Excel; internet literacy.
- Ability to write custom proposals and contracts.
- Must have excellent interpersonal skills and organizational ability.
- Successful proven track record in B2B sales and negotiations.
- Excellent verbal and written communication skills.
- Experience in using a consultative sales approach.
- Proficiency in data analysis.
- Good interpersonal, decision making, and time management skills.
- Past experience with CRM software, Salesforce
- Ability to effectively deliver presentations.
- Personal grooming, punctuality and attendance.
- Creativity in connecting with decision-makers.
- The ability to build and foster strong relationships.
Working Conditions:
This role will be based at the Centre but will also need to be focused on meeting with clients out of the office.
The Centre strives to be a high level "four star" facility. Occasionally, longer days and weekends will be required from time to time, to ensure that the needs of the business and deadlines are met.
This position requires a high level of mental effort – concentration on rates and competitive analysis, written materials, reports, conversations, analysis of statistics and information etc. This is an exempt managerial position requiring strong managerial skills and an ability to concentrate on complex tasks for lengthy but sporadic periods.
Disclaimer
As part of our commitment to improving efficiency and consistency in our recruitment processes, The Kingbridge Centre may utilize Artificial Intelligence (A.I.) tools to assist with certain stages of the hiring process for this role. These tools may be used to support tasks such as assisting with preliminary screening.
All hiring decisions, including candidate selection and final evaluations, are made by human hiring managers. The use of A.I. does not replace human judgment and is only intended to support our recruitment team in administering the process.
The Kingbridge Centre remains committed to fair, equitable, and unbiased hiring practices and complies with all applicable employment and human rights legislation.
The Kingbridge Centre is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace and welcome applications from individuals of all backgrounds, experiences, and abilities.
Job Types: Full-time, Permanent
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Ability to commute/relocate:
- King City, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 3 years (required)
Work Location: In person
